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ibis Pontianak City Center

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Pontianak City Center

Lobby sitting area
Exterior
Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan, 78124
  • Museum Provinsi Kalimantan Barat
    1 min walk
  • Ayani Mega Mall
    4 min walk
  • RM. Sari Bento
    3 min walk
  • Pontianak (PNK-Supadio)
    27 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

  • 18.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Aerial view

HARRIS Hotel Pontianak

Pool
Spa
Kids pool
Parking included
4.1 out of 5, Very good, (10)
The price is AU$61
for 1 room
includes taxes & fees
5 Jan - 6 Jan
HARRIS Hotel Pontianak

About the area

Pontianak

With a stay at ibis Pontianak City Center in Pontianak, you'll be within a 5-minute walk of Museum Provinsi Kalimantan Barat and Ayani Mega Mall. .This hotel is 1.6 mi (2.5 km) from Diguli Park and 2 mi (3.3 km) from Gajah Mada Shopping Complex.

What's nearby

  • Museum Provinsi Kalimantan Barat - 1 min walk
  • Ayani Mega Mall - 4 min walk
  • Gajah Mada Shopping Complex - 4 min drive
  • Vihara Bodhisatva Karaniya Metta - 4 min drive
  • Equator Monument - 10 min drive

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Excelso - ‬7 min walk
  • ‪Ayam Penyet Bu Nina Cabang Perdana - ‬8 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪D'Bamboo - ‬16 min walk

About this property

ibis Pontianak City Center

Hotel in Pontianak with a 24-hour front desk and a restaurant
Ibis Pontianak City Center offers 182 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ibis Kitchen - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free off-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 90000 for adults and IDR 45000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Ibis Kitchen

Things to do

  • Bike rentals

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 8

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ibis Pontianak City Center Hotel
ibis Pontianak City Center
ibis Pontianak City Center Hotel
ibis Pontianak City Center Pontianak
ibis Pontianak City Center Hotel Pontianak

ibis Pontianak City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lusi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful!
All went well!
Stayed 1 night in Aug 2022

10/10 Excellent

Effendi Halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Matthew and Yovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good deal in Pontianak
The stay was excellent the hotel nice and new. I would have preferred a small fridge in the room. And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Stayed 7 nights in Aug 2021

10/10 Excellent

Joty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Badrul, Kuching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean room, great customer service and great experience staying here
Stayed 2 nights in Feb 2020

6/10 Okay

OKYOB

Business traveller
Liked: Cleanliness
Disliked: Staff & service
the horrible checkin process!
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
Stayed 1 night in Feb 2020

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff is great. Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Stayed 1 night in Sep 2019

6/10 Okay

Janet, Hong Kong

Travelled with family
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Stayed 6 nights in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectations
Above expectations. Food was good taste.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Good Staff were not responsive to laid back- had to wait to order, wait for order. Buffet breakfast was below average
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

wilaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Saripin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort to stay, very good location
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and New property with great location (Close to shopping mall)
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
Stayed 1 night in Jan 2019

10/10 Excellent

Mansor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being new, the ambience and services were great
Stayed 2 nights in Jan 2019

10/10 Excellent

ABDUL, Kuching, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to Ayani Mega Mall.
Stayed 4 nights in Jan 2019

10/10 Excellent

Fred, Great. Next to shopping mall.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Kamaluddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great staff. I found everyone to be very helpful, friendly and enthusiastic. The location is good for access to shopping.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2018