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Haven Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Hotel

Terrace/patio
Double Room, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool loungers
On the beach
Double Room, Balcony, Harbour View | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
161 Banks Road, Poole, England, BH13 7QL
  • Sandbanks Beach
    4 min walk
  • The Point Restaurant
    2 min walk
  • Branksome Station
    8 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    26 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio

Harbour Heights Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (439)
The price is AU$235
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Harbour Heights Hotel

About the area

Poole

With a stay at Haven Hotel in Poole, you'll be on the beach, within a 15-minute drive of Poole Harbour and Sandbanks Ferry Terminal. .This beach hotel is 5.2 mi (8.3 km) from Bournemouth Beach and 13.8 mi (22.2 km) from New Forest National Park.

What's nearby

  • Sandbanks Beach - 4 min walk
  • Poole Harbour - 11 min drive
  • Bournemouth International Centre - 11 min drive
  • Bournemouth Pier - 12 min drive
  • Bournemouth Beach - 18 min drive

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive

Restaurants

  • ‪Sandbanks Beach Cafe - ‬12 min walk
  • ‪Branksome Chine Beach Goods Shop - ‬6 min drive
  • ‪Knoll Beach - ‬8 min drive
  • ‪Compton Acres - ‬5 min drive
  • ‪Rick Stein, Sandbanks - ‬9 min walk

About this property

Haven Hotel

Hotel on the beach, with indoor pool
Haven Hotel offers 84 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 84 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a seasonal outdoor pool.
Satisfy your appetite at The Point Restaurant, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, or dine alfresco. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
The Point Restaurant - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Pavilion Bar - Overlooking the ocean, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Point Restaurant
  • Pavilion Bar

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Haven Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 962 reviews" "
Rating 8 - Good. 378 out of 962 reviews" "
Rating 6 - Okay. 144 out of 962 reviews" "
Rating 4 - Poor. 68 out of 962 reviews" "
Rating 2 - Terrible. 36 out of 962 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

SYLVIE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old outdated property View of ferry, which was very close Staff not very friendly or helpful Had to go down to bat to get wine glasses for the room( gave us 2 different glasses)
Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Stayed 2 nights in Sep 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little mid-week break
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
Stayed 4 nights in Sep 2024

8/10 Good

Carole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
Stayed 4 nights in Sep 2024

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Will not be returning to this hotel very tired. Bath not working poor pressure and luke warm after 30 mins running and just 10cm deep gave up. Staff could not fix but no other room offered. No flannels. Service at dinner soo slow and waitress chewing gum!!! Waited over an hour for starter and drinks! Customers next to us waited over 30 mins for ice cream! And still not served so gave up! Outdoor pool very clearly states no diving or jumping in but family including the adults dive bombing in hence no one else able to use pool. Reported to staff member but nothing done about it! Good point is it’s on a lovely Sandy beach
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
3nights Stay
Loved the leisure centre, breakfast was okay nothing stands out. Hotel is outdated but well maintained. Rooms could do a bit more storage, we had to keep some of our clothes in the luggage. Close to bus stand going to Bournemouth and beach. Staff friendly and helpful.
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Fantastic location and very relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night but staff were very helpful and was lovely and clean
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dated property and furniture. Drab. Good location however for chain ferry. Quiet safe location
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
Mark Christy
The Haven hotel was a bit dated there was plenty of parking the staff were brilliant the swimming pool was very clean.The breakfast was excellent all together was a great experience.
Stayed 7 nights in Aug 2024

6/10 Okay

William

Disliked: Cleanliness
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Stayed 1 night in Aug 2024

6/10 Okay

Preena

Liked: Staff & service
Disliked: Property conditions & facilities
The property was very expensive for the price, I expected at 4 star and have received better facilities in a 3 star. The room had a desk top fan, a dirty broken kettle and the bathroom looked like it had seen better days (20 years ago!) the building needs some tlc and attention, and the gate access to the swimming pool and beach really needs to be changed as the the doors would not open. The staff were nice and I did not complain as I was there for 1 night. I’ve spent less in the Maldives for 5 star facilities!
Stayed 1 night in Aug 2024

6/10 Okay

Lynette

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
Stayed 3 nights in Jul 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Neil

Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to go back
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
View of hotel from ferry
Drinks outside
Hotel restaurant beautiful vies and food
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
Stayed 3 nights in Jul 2024