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Kwa'Lilas Hotel

3.5 star property

Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
In-room safe, free WiFi
Lobby
Reception
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Hospital
    ‪6 min walk‬
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Place, Fisherman's Wharf
    ‪19 min walk‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(85 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Port Hardy

A stay at Kwa'Lilas Hotel places you in the heart of Port Hardy, a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal. .This hotel is 14.6 mi (23.5 km) from Misty Lake Ecological Reserve.

What's nearby

  • Port Hardy Hospital - 6 min walk - 0.5 km
  • Stink Creek Park - 8 min walk - 0.7 km
  • Vancouver Island Regional Library - Port Hardy Branch - 12 min walk - 1.1 km
  • Port Hardy Harbour - 17 min walk - 1.5 km
  • Fisherman's Wharf - 19 min walk - 1.6 km

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Na'xid Pub - ‬1 min walk
  • ‪Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
At Kwa'Lilas Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Port Hardy? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities
This is my favourite hotel. The staff is excellent, the furnishings are beautiful, and the whole place is spotless. I will add the convenience of the restaurant is ideal. Truly world class!
Stayed 2 nights in Nov 2025

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Staff & service
There was a group of young hockey players in the hotel the parents were letting then run all over the place unsupervised. they were loud and rambunctious blocking the hallways throwing ice all over the place. I asked the front desk to deal with it and they did not. I was not impressed
Stayed 1 night in Nov 2025

6/10 Okay

josh

Stayed 1 night in Nov 2025

10/10 Excellent

chenoa

Stayed 2 nights in Nov 2025

10/10 Excellent

Hiroko

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk fellow seemed unhelpful and abit confused when we checked in. Maryanne from housekeeping made up for it and was extremely helpful. Restaurant/pub was good.
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Micheal

Stayed 2 nights in Nov 2025

8/10 Good

Kathy

Stayed 1 night in Nov 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfortable beds ever! Decor was amazing and so educational.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luc

Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent trip. The hotel is lovely and the staff very courteous. The food at the attached pub is also nice.
Stayed 1 night in Nov 2025

8/10 Good

Leah

Stayed 2 nights in Nov 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service
Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided
Stayed 2 nights in Nov 2025

10/10 Excellent

chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

George, Parksville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was fantastic, very professional and informative. However, may we suggest that you take the time to stop the children from running up and down the hallways repeatedly please.
Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with fabulous staff..
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were quick efficient and friendly. Room is great.
Stayed 1 night in Nov 2025

10/10 Excellent

sukrit

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
One of the best hotels in port hardy. really friendly and helpful staff. awesome people i met there, like the guests.
Stayed 5 nights in Nov 2025

6/10 Okay

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comp breakfast no comp water bottle
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Travelled with partner
Nice breakfast. Big, comfy beds! Nice to see room design incorporated local indigenous art whilst still being modern.
Stayed 1 night in Oct 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in November for a team hockey tournament. Breezy check in, lovely warm rooms, great staff and a fun atmosphere in the nax'id pub. I wish all tournament hotels were this comfortable. Would stay again in a heart beat. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and quiet. Staff are very friendly and accommodating. The pub had a good atmosphere. The only issue we had was a special breakfast for our hockey team was $21 a head and was very subpar. Scrambled eggs under cooked sausages and toast. For hash browns they came out with french fries? Pretty lame.
Stayed 1 night in Nov 2025