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Kwa'Lilas Hotel

3.5 star property

Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
Reception
View from room
Lobby
In-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Hospital
    ‪6 min walk‬
  • Place, Port Hardy Municipal Hall
    ‪7 min walk‬
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Port Hardy

A stay at Kwa'Lilas Hotel places you in the heart of Port Hardy, a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal. .This hotel is 14.6 mi (23.5 km) from Misty Lake Ecological Reserve.

What's nearby

  • Port Hardy Hospital - 6 min walk - 0.5 km
  • Port Hardy Municipal Hall - 7 min walk - 0.6 km
  • Vancouver Island Regional Library - Port Hardy Branch - 12 min walk - 1.1 km
  • Port Hardy Harbour - 17 min walk - 1.5 km
  • Fisherman's Wharf - 19 min walk - 1.6 km

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Ha'me Restaurant - ‬2 min walk
  • ‪Sporty Bar & Grill - ‬11 min walk
  • ‪A&W Restaurant - ‬4 min walk

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
At Kwa'Lilas Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Port Hardy? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 2 2025 to December 3 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Meeting facilities
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay
Stayed 1 night in Aug 2025

8/10 Good

Helena

Stayed 2 nights in Aug 2025

4/10 Poor

chris

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
First person meet at front desk was rude/not welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately when I booked either I neglected to say we had a dog or there was not a place for the information. When we arrived we could not have the room that was booked as it was not dog friendly. The staff did get it one however it took an hour to prepare the room. Not sure if this was a Expedia issue. No shampoo in the shower and the toilet bowl struggled to fill.
Stayed 1 night in Aug 2025

8/10 Good

Nanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, beds were comfortable, acknowledgment of indigenous culture a priority which is important.
Stayed 1 night in Aug 2025

2/10 Terrible

Bevlyn

Stayed 1 night in Aug 2025

8/10 Good

William S

Dolly on the breakfast shift was the highlight! 20 minutes to have dinner server take the orders seemed a bit long. Asked desk to get shower soap refilled after first night, never happened. Otherwise great hotel, would recommend
Stayed 2 nights in Aug 2025

8/10 Good

Amber

Liked: Staff & service
Overall the property was nice, however, our bathroom was not very clean. Like hair still in shower and on floor, looked like it was barely wiped down. Beds looked like they were slapped together and they are rock hard. Staff when we called a couple of times weren’t very friendly, however, when we checked in staff was friendly.
Stayed 1 night in Aug 2025

8/10 Good

mahmood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in a good shape and clean. It also had an artistic atmosphere which made it more friendly.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in the room is very comfortable! The staffs are very friendly and helpful! I will come back again!
Stayed 3 nights in Aug 2025

8/10 Good

Bruce

Stayed 1 night in Aug 2025

4/10 Poor

Hermann

Disliked: Cleanliness
At 4.20 pm the room looked like a piece of sh…. They gave us an other room which next day was never vaccumed (like the hallway, small pieces paper (same one) was in the hallway ) no soap in the dispenser. No coffee (Paper) mugs replaced. The floor in the elevator looked like it never had been cleaned since the hotel was build. Bed was made like a 5 year old tried to do it (I have pictures of the beds and the floor) Disgusting The restaurant was very good and the highlight of our stay. Staff at reception very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Staff was great, decent hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lots of First Nations local art displayed and some for sale in the gift shop. Very friendly and helpful staff. Very comfortable beds and spacious rooms. Would definitely recommend and stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Angus, Sooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect place to stay before and after BC ferries trip up the inside passage, unless you like good coffee. The rooms are always great and this time the front desk staff were fantastic. No longer grouchy and sullen, but thoughtful and attentive. More than makes up for their consistently awful coffee, which any objective reviewer would have to describe as battery acid! We’ll stay here again, just get your coffee elsewhere. 😅
Stayed 1 night in Aug 2025

10/10 Excellent

hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful Indigenous owned and run hotel, exceptionally clean, with amazing local art. Highly recommend.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Good hotel overall

Good: Location, light blocking shades, pet friendly, quiet, AC available, updated, lots of parking, nice decor and lobby with local art. Needs improvement: cleanliness of shower (lots of pink mold), cleanliness of carpet, we had no hand or shower soap in our room, check in process was disorganized.
Stayed 1 night in Aug 2025

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and amazing staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Amenities
Excellent all round
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

We had a really nice stay at the Kwa’lilas hotel. It is very clean, well maintained, and the staff are very helpful and friendly. The beds and pillows are super comfy. The breakfast in the hotel restaurant was also great. Would highly recommend!
Stayed 1 night in Aug 2025