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Kwa'Lilas Hotel

3.5 star property

Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
View from room
Lobby
Reception
In-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Port Hardy Harbour
    ‪17 min walk‬
  • Quatse Salmon Stewardship Centre
    ‪5 min drive‬
  • Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(27 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Quarterdeck Inn Port Hardy

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Business services
3.9 out of 5, Good, (688)
The price is AU$279
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Quarterdeck Inn Port Hardy

About the area

Port Hardy

A stay at Kwa'Lilas Hotel places you in the heart of Port Hardy, a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal. .This hotel is 14.6 mi (23.5 km) from Misty Lake Ecological Reserve.

What's nearby

  • Port Hardy Harbour - 17 min walk - 1.5 km
  • Fisherman's Wharf - 19 min walk - 1.6 km
  • Quatse Salmon Stewardship Centre - 5 min drive - 4.8 km
  • Quarterdeck Marina - 6 min drive - 1.7 km
  • Port Hardy Ferry Terminal - 11 min drive - 11.1 km

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Cafe Guido - ‬10 min walk
  • ‪Mo's - ‬9 min walk
  • ‪Seto's Wok & Grill - ‬1 min walk
  • ‪The Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

Pet-friendly hotel with free parking connected to a shopping center in Port Hardy
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
At Kwa'Lilas Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Port Hardy? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1007 reviews
Rating 8 - Good. 248 out of 1007 reviews
Rating 6 - Okay. 51 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jaewook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Quiet Area

Check-in and check out were fine. The staff was friendly enough. The room needed some help. The comforter was stained with something. There was an orange light that flashed across the street all night. Yes, the shades were pinned closed. I always carry a clothespin. Quiet room. Great location!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities

Could have been better

No pool to relax in. Had to call reception to change pillow and bed cover as it looked stained - thought that was blood. Fridge was not clean on the inside
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful First Nations art in the rooms and around the hotel. Very clean and elegant
Stayed 2 nights in Apr 2025

8/10 Good

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying. Was great
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I dont typically leave reviews but we feel a bit defeated. We were given a room on the second floor even though they knew we had dogs. When we asked to extend our stay (to explore more of the north island) they asked why we were on the second floor, and dogs are only allowed on the first floor. So we moved rooms without any fuss. The room we were moved to had a strong smell of wet dog, the a/c unit was extremely loud and unusable. The TV was crackly and terrible (not a deal breaker for us but maybe for some) There was a family on the first floor who were going in and out of rooms all night for the last two nights we were there. Non stop doors slamming, we had zero sleep. When we told the front desk they said sorry there is nothing they can do.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Indigenous decor Clean and new looking Wish for microwaves in room
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Philomena

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Travelled with group
Liked: Amenities
We thought that the location was good. Comfy beds. Black around bottom edges of shower need a good clean and the heater was noisy when it was turned on. Our check in was fantastic. The First Nation lady at the front desk was so very friendly and helpful. A completely different experience at check out. A different lady. Not one word came out her. Just handed me the receipt and went about her business. Over all we enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
No housekeeping done in our 5 nights stay nor did we get asked.
Stayed 5 nights in Mar 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with some incredible heritage being honored. Clean and friendly vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay- beds and temp control. Bathroom was nice. Beautiful lobby. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSEPH LAURIER, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access and great place to visit and stay
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

aayaay, Skidegate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. And the breakfast is fabulous
Stayed 1 night in Mar 2025

10/10 Excellent

Jarid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, unique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

inhee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2025

8/10 Good

Barbara Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025