See all properties
Save

Hotel Monopol

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monopol

Reception hall
Outdoor pool
Reception hall
Exterior
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Pet-friendly

Explore the area

Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400
  • Church of Nuestra Senora de la Pena de Francia
    1 min walk
  • Olea
    2 min walk
  • Chimisay
    28 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    46 min drive

Room options

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Pool

Hotel Don Candido

Pool
Kids pool
Free WiFi
Breakfast available
4.3 out of 5, Excellent, (70)
The price is AU$131
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Don Candido

About the area

Puerto de la Cruz

When you a stay at Hotel Monopol in Puerto de la Cruz, you'll be near the beach, just steps from Church of Nuestra Senora de la Pena de Francia and San Telmo Promenade. .This hotel is 0.1 mi (0.1 km) from Puerto de la Cruz Town Hall and 0.1 mi (0.2 km) from Eduardo Westerdahl Museum of Contemporary Art.

What's nearby

  • Plaza del Charco - 3 min walk
  • Lago Martianez Swimming Pools - 8 min walk
  • Taoro Park - 13 min walk
  • La Paz Lookout - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Hannen Barril - ‬3 min walk
  • ‪Slow Coffee Tenerife - ‬4 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬3 min walk
  • ‪Tasca el Olivo - ‬4 min walk

About this property

Hotel Monopol

Hotel in Puerto de la Cruz with free breakfast and a sauna
Hotel Monopol offers 92 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 92 guestrooms featuring refrigerators and minibars. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and a reception hall.
At Hotel Monopol, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool
  • Sauna
  • Spa services
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Hotel Monopol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 71 out of 207 reviews" "
Rating 8 - Good. 94 out of 207 reviews" "
Rating 6 - Okay. 30 out of 207 reviews" "
Rating 4 - Poor. 9 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Stayed 1 night in Apr 2024

8/10 Good

Ainslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynne Victoria

Liked: Cleanliness, staff & service, room comfort
The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Stayed 9 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit worn but comfortable
It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

8/10 Good

Amy

Stayed 12 nights in Jul 2023

8/10 Good

Ronald John, Muswell Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Stayed 1 night in Jul 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Our short break at the Hotel Monopol
Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Stayed 5 nights in Jun 2023

2/10 Terrible

Lee

Stayed 1 night in Apr 2023

10/10 Excellent

Christine Rona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly kind staff, good breakfast, comfortable clean room
Stayed 7 nights in Mar 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.
Stayed 6 nights in Feb 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school family run hotel
Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Stayed 4 nights in Feb 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a traditional hotel
Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Stayed 2 nights in Nov 2022

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Yvonne Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Stayed 5 nights in Sep 2022

6/10 Okay

Jana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.
Stayed 4 nights in Aug 2022