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Princesa Garden Island Resort and Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Princesa Garden Island Resort and Spa

Pool Access
Water Villa
Billiards
Arcade
Water Villa

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300
  • Daylight Hole Cave
    17 min walk
  • Palawan Special Battalion WW2 Memorial Museum
    17 min walk
  • Immaculate Conception Cathedral
    4 min drive
  • Puerto Princesa (PPS)
    11 min drive

Room options

View all photos for Double Pool

Double Pool

Double Pool

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access

Ocean Wing Pool Access

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Pool

Premier Pool

Premier Pool

  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Water Villa

Water Villa

Water Villa

  • 90 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Access

Pool Access

Pool Access

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Princesa Classic

Princesa Classic

Princesa Classic

  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Puerto Princesa

A stay at Princesa Garden Island Resort and Spa places you in the heart of Puerto Princesa, within a 5-minute drive of Palawan Special Battalion WW2 Memorial Museum and Daylight Hole Cave. .This family-friendly resort is 1.7 mi (2.7 km) from Immaculate Conception Cathedral and 2.2 mi (3.6 km) from NCCC Mall Palawan.
View more Resorts in Puerto PrincesaOpens in a new window

What's nearby

  • Palawan Special Battalion WW2 Memorial Museum - 17 min walk - 1.5 km
  • NCCC Mall Palawan - 4 min drive - 3.6 km
  • SM City Puerto Princesa - 5 min drive - 4.3 km
  • Puerto Princesa City Baywalk - 6 min drive - 5.2 km
  • Robinsons Place Palawan - 8 min drive - 6.9 km

Getting around

  • Puerto Princesa Airport (PPS) - 11 min drive

Restaurants

  • ‪Shakey’s - ‬3 min drive
  • ‪Haim Chicken Inato - ‬2 min drive
  • ‪Rice resto. Princesa Garden - ‬10 min walk
  • ‪Ka Inato - ‬3 min drive
  • ‪Guni Guni - ‬3 min drive

About this property

Princesa Garden Island Resort and Spa

Family-friendly Puerto Princesa resort in Puerto Princesa City Centre with 3 restaurants
Princesa Garden Island Resort and Spa offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Puerto Princesa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
Guests can indulge in a pampering treatment at the resort's full-service spa.
Make yourself at home in one of the 78 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a waterslide. Additional amenities at this resort include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy Asian cuisine at Rice, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Rice - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tomato and Basil - This restaurant specializes in Italian cuisine. Open daily.
Sala Lounge - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: PHP 900 for adults and PHP 450 for children
  • 3 restaurants
  • Room service available

Restaurants on site

  • Rice
  • Tomato and Basil
  • Sala Lounge

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 3000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 2560
  • New Year's Eve (31 December) Gala Dinner per child: PHP 2199.00 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 900 for adults and PHP 450 for children
  • Rollaway bed fee: PHP 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Princesa Garden Island Resort and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 225 out of 459 reviews" "
Rating 8 - Good. 131 out of 459 reviews" "
Rating 6 - Okay. 62 out of 459 reviews" "
Rating 4 - Poor. 15 out of 459 reviews" "
Rating 2 - Terrible. 26 out of 459 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
Stayed 2 nights in Aug 2024

2/10 Terrible

jeffrey

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
We left early.. NEVER AGAIN.
Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
Stayed 2 nights in Aug 2024

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite, breakfast buffet not as good compare to other hotel buffet I been to . Overall we have a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheerie Joy

Stayed 2 nights in Jul 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024

8/10 Good

Carolyne Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Princessa Garden. This was a family vacation pool access for 5 days. The resort made it very easy to book tours on site. They also booked off site dinner with transportation. Some wonderful amenities included room water, large pool, kids pool with water play area, game room, darts, karaoke room, miniature golf and kids play area in doors. The staff was extremely helpful, in my opinion the best in all my travels. The resort offered happy hour from 12 to 6 pm. Only negatives: our room was good for 4, with only 2 adult and a 8 yr old we were charged 250 pesos a night to have a sheet and blanket for the sofa bed, breakfast buffet today ran out of food by 8 am and would only have minimal amount in the serving tray. Breakfast was good for 2 only with 600 peso charge for child. Overall we were still very happy and will stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Brent

Liked: Property conditions & facilities, room comfort
Great but customer service needs some training.
The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great
Stayed 1 night in Jun 2024

6/10 Okay

cashi

Travelled with partner
Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in May 2024

8/10 Good

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service
The food was fantastic
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for three days before heading out diving in Tubbataha reef. Large property, great pool, with good service, dining, and rooms.
Stayed 2 nights in May 2024

4/10 Poor

Dametreus

Travelled with partner
Disliked: Amenities, property conditions & facilities
Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
Stayed 1 night in Apr 2024

10/10 Excellent

Jago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here and staff and facilities are excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2024

10/10 Excellent

Jago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 4 nights over Easter
Perfect little break, amazing rooms and pool and amenities, great staff, super friendly and fun if you give them half a chance to be. I will be back again.
Stayed 4 nights in Mar 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour
Stayed 5 nights in Mar 2024

10/10 Excellent

Amalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.
Stayed 3 nights in Mar 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
Stayed 8 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs to renovated
The hotel is not bad but it needs to renovated, there are a beautiful fish swimming nearby. There is a free shuttle to the airport, and an extra building is building up. But the accommodation is expensive a little bit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stacey, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the water villa and it was nice and quiet. Able to relax and just enjoy the ocean. Went Kayaking to the sandbar and it was a fun experience. Highly recommend and will book again
Stayed 2 nights in Feb 2024

8/10 Good

Lily Lee

Travelled with partner
Liked: Staff & service
Staff are very friendly . Excited was out of spring and creaky. Bathroom faucet needs repair , it was leaking when you wash your hand . Nice and safe place to stay
Stayed 3 nights in Feb 2024

2/10 Terrible

brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Rajendrakumar G

Liked: Cleanliness, staff & service, amenities
Excellent. Only issue the shower drained slow so the water came in to rest of the bathroom. Highly recommended
Stayed 2 nights in Jan 2024