Excellence El Carmen - Adults Only - All Inclusive

5.0 star property

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
46-inch LED TV with cable channels, TV
View from room
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Gym
  • Housekeeping

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

With a stay at Excellence El Carmen - Adults Only - All Inclusive in Punta Cana, you'll be 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club. .This all-inclusive property is 13 mi (21 km) from Arena Gorda Beach and 16.9 mi (27.3 km) from Los Corales Beach.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 17 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 492 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 15 bars/lounges, or 4 poolside bars.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 15 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • The Kitchen Table
  • Basmati
  • Chez Isabelle
  • The Grill
  • Agave

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 108
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
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Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1302 out of 1814 reviews
Rating 8 - Good. 278 out of 1814 reviews
Rating 6 - Okay. 128 out of 1814 reviews
Rating 4 - Poor. 45 out of 1814 reviews
Rating 2 - Terrible. 61 out of 1814 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful…. Staff was friendly and always willing to go the extra mile to make sure your stay was a great experience. Pool area was nice and beach was breathtaking. There were plenty of eating options and all food was excellent… would highly recommend.
Stayed 7 nights in Nov 2024

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff was very friendly. The food was also pretty good quality. The only con is that the beach has a sand shelf so the water is not as good as other locations. Cool couples resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

mariluz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Bianca

Stayed 4 nights in Oct 2024

8/10 Good

Amanda Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was small quiet and very clean. Most of the beach has eroded due to storms and the food was average.
Stayed 7 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Samantha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I didn’t like this property. The service was terrible so we paid an extra $400 to belong to the top tier and have better service and it was worse. NOT WORTH IT AT ALL. Couldn’t get a drink on the beach no server to be found. Restaurants were so slow we would get our food before ever getting the apple juice I ordered at breakfast. The property was beautiful but the service was terrible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was very warming and helpful. The beach is clean, it has little to no seaweed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jacy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Beth

Stayed 5 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room and beach were excellent.
Stayed 6 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay the staff are amazing couldn’t be happier the food was great it’s a very calm and relaxed resort that’s what I was looking for I love my stay overall
Stayed 4 nights in Nov 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to beach was great. The beach was nice. Pools were nice. Restaurants had great quality food but very small portions. Staff were great and friendly
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. The food was hit or miss -- for instance, a "ribeye" steak was ordered but was actually a thin microwaved Salisbury steak. Yhe breakfast room service was ok, snack/meal was cold, microwaved fare. The liquor is watered down and they do not have Diet Coke.
Stayed 5 nights in Nov 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying there will come back
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeffrey, Clearfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! I NEED to know the fragrance they pumped into all of the common areas- my wife loves it and we would love to bring that home with us.
Stayed 5 nights in Nov 2024

2/10 Terrible

Mason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Rooms were outdated, lots of damage, housekeeping did not clean the rooms well,
Stayed 4 nights in Nov 2024

2/10 Terrible

Alphonso

Disliked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Micha Lee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion would be more activities at the main pool. It was very quiet with nothing going on. The resort is beautiful and staff was amazing. The nighttime entertainment and dance club were great. My whole group loved the food and there are so many dining options.
Stayed 5 nights in Nov 2024

10/10 Excellent

Clayton Jacob, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great they were attentive and responsive to our requests but not in over bearing. They would actually take the time to talk to you to get an understanding what you want and how you like certain things. Evening shows were a nice touch. In particular we had exceptional experience with Rosa in house keeping, Brenda the activities coordinator/dance instructor and Chef Gabriel at the Lobster House
Stayed 4 nights in Nov 2024

10/10 Excellent

Reiny Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. I stayed 4 days and it was amazing. I’ll definitely return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at Excellence El Carmen. The service was fantastic and every restaurant exceeded my expectations. I also found the night life to be very entertaining and there was always something to do. The swim-up bar and private beach were my two favorite things. I would love to return some time.
Stayed 5 nights in Nov 2024