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Grand Palladium Punta Cana Resort & Spa - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Aerial view
Loft Suite Garden View | View from room
Deluxe Poolside
Aerial view
Children's play area - outdoor

Reviews

7.4 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    3 min walk
  • Casino Avalon Princess
    4 min drive
  • Los Corales Beach
    12 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    29 min drive

Room options

View all photos for Deluxe Garden View Single Use

View from room

Deluxe Garden View Single Use

  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Loft Suite Garden View

Loft Suite Garden View

Loft Suite Garden View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside

Junior Suite Poolside

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Garden View

View from room

Deluxe Garden View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Poolside

Deluxe Poolside

Deluxe Poolside

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

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About the area

Punta Cana

With a stay at Grand Palladium Punta Cana Resort & Spa - All Inclusive in Punta Cana, you'll be 0.2 mi (0.4 km) from Cortecito Beach and 10.8 mi (17.4 km) from Macao Beach. .This all-inclusive property is 5.7 mi (9.2 km) from Bavaro Beach and 2.6 mi (4.2 km) from Los Corales Beach.

What's nearby

  • Cortecito Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 4 min drive - 2.0 km
  • Cocotal Golf and Country Club - 7 min drive - 3.2 km
  • Iberostar Golf Course - 9 min drive - 6.4 km
  • Los Corales Beach - 12 min drive - 4.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min drive
  • ‪Sports Bar - ‬8 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬1 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

Property with private beach, full-service spa
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 6 outdoor tennis courts, and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 582 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Portofino, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the bar/lounge or one of 2 beach bars, or 6 swim-up bars.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Punta Cana? This property has 605 square feet (56 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only.
Bamboo - This theme restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
El Dorado Steak House - This steakhouse specializes in barbecue and serves dinner only. Open daily.
Behique - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 13 restaurants
  • 6 swim-up bars, 2 beach bars, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Portofino
  • Bamboo
  • La Adelita
  • El Dorado Steak House
  • Behique

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Table football
  • Full-service spa
  • Karaoke
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (605 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 8 casino gaming tables
  • 8 casino slot machines
  • Beach towels
  • Casino (1500 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor hot tub
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available 11 AM-10:30 PM at no additional cost and from 10:30 PM to 11 AM for a surcharge.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 128 out of 1000 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lisandra

Liked: Staff & service, property conditions & facilities
Overall a good resort, staff was attentive and friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be coming back!
Stayed 3 nights in Aug 2024

8/10 Good

Erika

Travelled with partner
Liked: Staff & service
The gardens are really beautiful and well kept. Service by waiters, bartenders, housekeeping was exceptional. Swimming pools are nice. Adults only has a nice vibe. Beach is gr8 for walks. Some sargassum but the water was enjoyable. What I did not like at all was the constant approach of travel club guys to sell upgrades and memberships. Annoying to say the least. Everyday. That is one of the main reasons we are doubting to return to this resort. Restaurants were ok. Buffet was good. Many many options. Rooms could use some more love and public bathrooms really need to be dealt with. Most have broken parts, don't work well, loose tiles etc. Nightly entertainment was ok. Was expecting little bands however none during our stay. Some amateur dj's and shows. It was a nice stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Mandie M

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

James

Stayed 7 nights in Jul 2024

10/10 Excellent

Celenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Jul 2024

2/10 Terrible

SARI

Liked: Staff & service
Disliked: Property conditions & facilities
We sent you a complaint from day one we were not satisfied
Stayed 11 nights in Jul 2024

2/10 Terrible

Natalie

Stayed 6 nights in Jul 2024

6/10 Okay

Mauricio

Liked: Staff & service
Stayed 6 nights in Jul 2024

8/10 Good

Mckeya

Liked: Cleanliness
I stayed at the Grand Palladium for 4 nights in July 24’. Overall my experience was great, however of the 15 parties in my group several had complaints of malfunctioning AC units that were not repaired after repeated requests. Some complained of not having their mini bars restocked until day 2 of their stay. Shuttle service between several locations at the resort were long wait at times depending on peak hours of the day. The property is cleaned well and is pristine and for the most part staff is polite. Several women in the group did not feel the same level of hospitality from the female staff which did leave a somewhat bitter taste in their mouths.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, great food options
Stayed 5 nights in Jul 2024

2/10 Terrible

Enny

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i would give this a 0 star this hotel was beyond humid from the lobby to the smell of the rooms…front lobby staff was horrible…i would give Walter a 5 star at front lobby for helping me with the many situations from day of arrive, however managers were difficult and did not seem to care the overall food sucked and everything was limited …worst part is me being of a spanish culture the staff treats you poorly if you not light blue eyes and blond …👎👎👎
Stayed 3 nights in Jul 2024

2/10 Terrible

Eli-Elyahu

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible food, terrible drinks, not clean, major language, barrier, staff not accommodating, would not recommend.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Akia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was the worse experience I have had and I have traveled to DR multiple times this year. My first room had power issues. They moved me to another room. We returned from the store to find ants all over the desk and in our food that was in bags. Ants were on the walls and ceiling and bed. We had bites. Housekeeping had to come and spray repellent while we were there. Mold on wall, son sneezed entire visit. Phone, tv stopped working. No hot water in room for 4 days. We showered in cold water!!! Power went out in 2nd room. Food was not good at all. Will not recommend although staff tried to contact me daily due to so many issues. Waste of my hard earned money there! Never again
Stayed 7 nights in Jul 2024

4/10 Poor

Ruth Margarita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff members are rude if you don’t buy their membership they make me lost 1/2 my day try to sell this plus the room smell humidity and something bite my 2 year old so restaurant never have availability for reservations plus more
Stayed 3 nights in Jul 2024

8/10 Good

bobby

Stayed 9 nights in Jul 2024

2/10 Terrible

Hilda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I chose the property because it looked very good in the pictures but the reality is that it is outdated and worn out. The refrigerators in both rooms did not cool. It was nearly impossible to get a decent reservation for dinner, we had to get whatever was available. We ordered room service once it was below standards. We found that most of the staff are rude and obnoxious with the exception of the entertainment staff and some of the waiters in the restaurants. I have stayed in cheaper places in Punta Cana where the service, amenities and rooms are 10 times better. In my opinion, it was a waste of time and money.
Stayed 4 nights in Jul 2024

8/10 Good

Deshun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 5 nights in Jul 2024

8/10 Good

Madhava Rao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Grand Palladium Punthacana. All the staff are very friendly they go above and beyond to help you!! We had our lunches at Behique restaurant, chef Jorge Tec, was so nice and extremely sweet he accommodated our dietary limitations. Big thanks to Freilin &Yahaira they were always smiling and took care of us during our lunches.
Stayed 5 nights in Jul 2024

2/10 Terrible

Diana M

Travelled with family
Disliked: Staff & service, property conditions & facilities
TERRIBLE EXPERIENCE! I’m not sure how you can miss the dead bugs on the floor when cleaning the room for 3 days in a row. If you’re looking for a weight loss program, this will not disappoint since I disliked all the food especially at the buffets. All the rooms have a frosted glass wall separating the bathroom from the beds so your kids can see you showering. Bites all over my back and my granddaughter’s side probably from their beds. And are you ready for the best one yet, the waiter grabbed my teenager’s phone from her and said it was rude to not eat and be on the phone. Hide your kids, hide your wife…the female workers are rude and the male workers are perverts!
Stayed 5 nights in Jun 2024

8/10 Good

Candi

Stayed 6 nights in Jun 2024

8/10 Good

Kattia

Stayed 3 nights in Jul 2024

8/10 Good

Mortay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia check in was nice! Amenities are great, staff is great, activities, multiple pools and swim up bars, access to private beach, room service great, restaurants yummy, and events/parties great. Rating a 4 because the checkout was a nightmare. As an Expedia VIP guest we got coupons which we used for lobster dinner and massages and this wasn’t related to the check out desk. It took 1.5 hours for them to validate the coupons and we almost missed our flights. In addition; we had to pay $45 dollars more for our airport tranaport to wait around while the staff figured it out. Very frustrating ending to a great stay. Never will stay again because of this.
Stayed 5 nights in Jun 2024

4/10 Poor

Albert

Stayed 4 nights in Jun 2024