See all properties
Save

Oaks Mackay Rivermarque Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Mackay Rivermarque Hotel

Outdoor pool
Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Gym
  • Pool
  • Breakfast available

Explore the area

Map
55-63 River Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    3 min walk
  • Marque Bar & Grill
    1 min walk
  • Mackay Station
    6 min drive
  • Mackay, QLD (MKY)
    11 min drive

Room options

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

  • 93 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms ( Breakfast for 2 guests )

  • 93 sq m
  • Sleeps 2
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (No Housekeeping )

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Private kitchen

Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )

  • 93 sq m
  • Sleeps 2
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

  • 93 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom (Breakfast for 1 guest)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (Breakfast for 1 guest)

  • 46 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 93 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (No Housekeeping Service)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room (No Housekeeping) 

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Hotel) breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Room (Hotel) breakfast for 1 guest )

  • 36 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (Breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (Breakfast for 1 guest )

  • 53 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom (Breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom (Breakfast for 1 guest )

  • 46 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Quest Mackay on Gordon

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (371)
The price is AU$182
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Quest Mackay on Gordon

About the area

Mackay

With a stay at Oaks Mackay Rivermarque Hotel in Mackay, you'll be within a 5-minute walk of Bluewater Lagoon and Caneland Central. .This hotel is 0.4 mi (0.7 km) from Artspace Mackay and 0.5 mi (0.8 km) from Jubilee Park.

What's nearby

  • Bluewater Lagoon - 3 min walk
  • Caneland Central - 3 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive
  • Mackay Marina Village & Shipyard - 8 min drive

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Coffee Club - ‬6 min walk
  • ‪Hungry Jack's - ‬6 min walk
  • ‪The Bavarian Mackay - ‬7 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Grazing Goat Cafe - ‬8 min walk

About this property

Oaks Mackay Rivermarque Hotel

Hotel in Mackay with a fitness center and a coffee shop
Oaks Mackay Rivermarque Hotel offers 70 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Stop by the hotel's restaurant, Marque Bar & Grill, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and an elevator. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
Marque Bar & Grill - This café serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 5.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:00 AM: AUD 22-30 for adults and AUD 10-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 22 to 30 for adults, and AUD 10 to 15 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 508 reviews" "
Rating 8 - Good. 173 out of 508 reviews" "
Rating 6 - Okay. 69 out of 508 reviews" "
Rating 4 - Poor. 33 out of 508 reviews" "
Rating 2 - Terrible. 18 out of 508 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Stayed 1 night in Aug 2024

10/10 Excellent

Cassarndra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Didier

Stayed 1 night in Aug 2024

8/10 Good

Malcolm

Travelled with family
Liked: Staff & service
Great staff that are willing to help as needed. The facility is in need of an overhaul but the location is great, easy walk to either Canelands shopping centre or MacKay CBD. The secure parking was great. We would definitely stay in the location again with three other hotels to compare prices with, River Oaks is worth a look if staying in MacKay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Jul 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was amazing at cafe
Stayed 1 night in Jul 2024

8/10 Good

Simon

Stayed 4 nights in Jul 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent parking, ice and close to shopping and very accommodating to a late check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tracey, Palmerston North

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall experience was disappointing. No wifi given apparent overuse by guests. Tried to phone reception, but phone had no dial tone. TV had limited usage in view of no wifi. Good breakfast and clean room.
Stayed 1 night in Jul 2024

8/10 Good

shane

Liked: Cleanliness, property conditions & facilities
Location and frie staff
Stayed 1 night in Jun 2024

10/10 Excellent

Cheronne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were lovely, but rooms were super smelly (like a mouldy smell). Friends in another room had the same experience.
Stayed 1 night in Jun 2024

10/10 Excellent

dale

Stayed 5 nights in May 2024

6/10 Okay

Derek

Travelled with family, Travelled with family and small children
While the staff were friendly and very helpful they were let down by the facilities. We had a standard room so don’t expect the world but in a twin room there were only 4 coat hangers and 2 small bedside draws. No other draws or storage. A microwave wave is provided but no cutlery, plates or bowels so unless you can heat in a cup and eat with your fingers - good luck. The internet was nonexistent. Able to connect in the hallway but lost connection on entering the room. Able to get a perfect connection while out walking one street over though! Somewhat disappointing I must say.
Stayed 3 nights in May 2024

6/10 Okay

Renae

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a longer work trip
Great for a longer work trip, will see me again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sherona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here and lovely south african lady at reception.

6/10 Okay

Linda

Liked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Cherrie

Travelled with family
Furniture was ripped in lounge-tv in lounge didn’t work - paint peeling in ensuite- this was meant to be an executive apartment- certainly significantly below standard.
Stayed 1 night in Jan 2024

10/10 Excellent

Andries, Moranbah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and safe
Stayed 4 nights in Dec 2023

2/10 Terrible

Venesa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The receptionist was lovely. The room was sub standard for the price. It stunk of bleach, coming from bathroom sink. The tiles had dirty work boot prints all over them. The fans were covered in thick dust. The room was hot upon arriving and didn't seem to cool down. The bedrooms had better aircon. The balcony had 2 chairs and 1 small table. Room was booked for 3 people and slept 4. The dining table had rust and long time grim under glass. Only one of the 2 keys given to us worked. The pool has rubbish all around it. Loads in the garden beds. On the plus side the beds were comfortable. For the price, I would stay elsewhere.
Stayed 1 night in Dec 2023