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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Lobby
Restaurant
Terrace/patio
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    12 min walk
  • Catalonia Caribe Golf Club
    17 min walk
  • The Cut
    12 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

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About the area

Punta Cana

With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.

What's nearby

  • Catalonia Caribe Golf Club - 17 min walk
  • Dolphin Explorer - 18 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • Bavaro Beach - 21 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 swim-up bars, 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buffet Principal
  • Restaurante SteakHouse
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2544 out of 5333 reviews" "
Rating 8 - Good. 1281 out of 5333 reviews" "
Rating 6 - Okay. 783 out of 5333 reviews" "
Rating 4 - Poor. 367 out of 5333 reviews" "
Rating 2 - Terrible. 358 out of 5333 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joana

Liked: Cleanliness, staff & service, amenities
My stay was short but was really good! The private beach is beautiful, the staff very friendly, helpful and polite, loved their energy! The only thing that could be better for me is the food, everything else was very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria De Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Perfect spot to enjoy and relax while on vacation. Great service and really enjoyed the options of different food selections. Would recommend for the buffet food to switch it up a bit. Add different variety’s of food.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2024

10/10 Excellent

varinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper acogedor y familiar
Stayed 7 nights in Sep 2024

10/10 Excellent

Jazmine, Longwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the different restaurant options on the resort that you can book through out your stay. The staff are so nice and friendly. Did have entertainment and a disco on property. Would definitely go again
Stayed 8 nights in Sep 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could of been better and the room service options need improvement.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yenisleydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to enjoy in family
Stayed 5 nights in Sep 2024

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We reallly like the restaurants (except the Seafood) was poor , the staff was very friendly, the room was excellent but the nights there were boring, and the beach was very bad ,Cabeza the Toro area in general the beach is horrible.
Stayed 5 nights in Sep 2024

6/10 Okay

Elodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was okay, staff was nice, entertainment was okay but please guys put a AC in the theatre room, it was hard to concentrate when you’re litterally sweating and fanning yourself the whole time. I did not like the food personally. If you’re traveling with kids, I’d definitely recommend this side but if your with only adults I’d recommend staying on the adults only side! I did one night over here and the remainder of my stay at the serenade all suites … and let’s just say I was in wow and I guess that’s why I may be overshadowing some good parts of the serenade beach lol
Stayed 1 night in Sep 2024

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. Rude staff all over including bars
Stayed 3 nights in Jul 2024

10/10 Excellent

madonna Chrysten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

DIANELYS

Stayed 7 nights in Aug 2024

8/10 Good

Rosmery

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Ileana Maria, Crouse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

NATALLIA

Stayed 6 nights in Aug 2024

8/10 Good

Adrian, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most bang for the buck. You wont be disappointed. Ill definitely come back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandi, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good food!!
Stayed 6 nights in Sep 2024

8/10 Good

Ileana Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not good compare to other properties I have stayed in PC!!
Stayed 3 nights in Sep 2024

2/10 Terrible

ILeana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There are no bottles of water in any restaurants and bars only in the room In the auditorium where they do the show there is no air conditioning
Stayed 3 nights in Sep 2024

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is definitely not a 5 star anything from the rooms to the food. You’ll be eating at the hair/fly infested buffet unless you’re able to get reservations at one of the restaurants which were also not that good. At the restaurants you’re waiting for your food for about 45 mins for it to come out cold or luke warm. You we be annoyed the whole trip by salesman’s/hustlers from the hotel and from outside the hotel. If allow the guys at beach to take your picture they will try to force you to pay $45 for a picture taken on your own phone. When you want to get into the pool the water is about 90 degrees which is not nice to go into when it’s hot as heck outside. If you think the jacuzzi tub outside of your room is a good idea think again….they leak water all over the patio area and half of the jets don’t work. Goodluck finding a decent drink all the soda/juice is watered down only thing you’ll be able to drink while your here is their slushi drinks out of the cups they hardly wash and taste like syrup. If you are unlucky enough to buy a excursion they will tell you your getting a VIP boat for just your group and private transport to the boat because you bought the better package. You’ll be very surprised when you get onto the bus of 40 people and get to spend the day with a ton of people you don’t know eatting what I can only describe as an adult size lunch able that was left in the sun. They say the pool is opened until 7 but start to take everything away at 5.
Stayed 7 nights in Sep 2024

8/10 Good

Beatrice, Sarasota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wish they would cater more to all nationalities and not just the Latin Hispanic population quite a few Americans visit the resort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was absolutely amazing. There was plenty to do for lovers, friends, and families. If you wanted to avoid the kiddos, just book the adults only side, only a 2 min walk from the main resort area. We’re ready to go back again!
Stayed 4 nights in Sep 2024

6/10 Okay

Victor I

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are excellent, but aside from that, the restaurants and all the areas of the hotel are extremely hot. The pool closes very early, and the food in the restaurants is pretty bad. The buffet has slightly better quality. All restaurants close at 10:30 pm, except for the sports bar, although the quality is not great.
Stayed 4 nights in Sep 2024