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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Superior Lakeview King
Bar (on property)
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub

Explore the area

Map
27 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    3 min walk
  • Queenstown Beach
    5 min walk
  • Queenstown Ice Arena
    6 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Room options

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Double

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Balcony
Copthorne Hotel & Apartments Queenstown Lakeview
Hot tub
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1000)
The price is AU$240
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Copthorne Hotel & Apartments Queenstown Lakeview

About the area

Queenstown

With a stay at Copthorne Hotel and Resort Queenstown Lakefront in Queenstown (Queenstown City Centre), you'll be within a 5-minute walk of Queenstown Gardens and Queenstown Beach. .This eco-certified hotel is 0.2 mi (0.4 km) from Lake Wakatipu and 0.3 mi (0.4 km) from St Josephs Parish.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.4 km
  • Skycity Queenstown Casino - 9 min walk - 0.8 km
  • Kiwi and Birdlife Park - 14 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Eco-certified Queenstown hotel in Queenstown City Centre with a 24-hour front desk
Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with safes and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 187 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy local cuisine at Impressions Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Queenstown? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 35 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Impressions Restaurant

Things to do

  • Bike parking
  • A hot tub

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Resort Queenstown
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Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1001 reviews" "
Rating 8 - Good. 389 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirtika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a good position. Close to the town. It was clean and the staff helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and our room 1455
Stayed 3 nights in Aug 2024

6/10 Okay

Gaurav

Travelled with partner
Disliked: Cleanliness, staff & service
No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Jasmin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Angeline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
Stayed 3 nights in Aug 2024

8/10 Good

Graeme

Travelled with family
Liked: Staff & service, amenities
The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view. A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
Stayed 3 nights in Aug 2024

6/10 Okay

Esme Greene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen Grayham

Liked: Cleanliness
It is getting a little dated but the view and position is perfect.. no real bar person just restaurant staff doing cocktails from a book.. but overall had a great stay and would consider coming back for sure
Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmo-Smail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, nature and food
Stayed 7 nights in Jul 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it is a bit outdated, please be aware there is no air conditioner in room, there is a heater only. No extraction fan in the bathroom or it is not working. There is not much air circulation. I should have chosen Hilton for the same price offered.
Stayed 5 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and position.
Stayed 4 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiete
Stayed 4 nights in Jul 2024

6/10 Okay

Amelia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good walking distance from town centre. Ordered food and drink and was waiting 50 minutes for drinks which should’ve taken 10 at the most. It wasn’t a busy night. When reminded of our order the staff still took another 15-20 to make it as.
Stayed 1 night in Jul 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Geoff

Stayed 1 night in Apr 2024

6/10 Okay

Kendra

Travelled with group
Good location but that is really the only thing it has going for it. Room cleanliness was obviously done hastily (hairs and stains aren't what I expect, especially at this price point) and walls are thin. Room was a pretty good size, though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++
Stay was welcoming and really pleasant.
Stayed 5 nights in Jul 2024

8/10 Good

judy

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend! The best place for a great price and convenience! Literally would not recommend a better hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2024

8/10 Good

Rona

Stayed 1 night in Jul 2024