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Comfort Suites Airport

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Airport

Exterior
Lobby
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Carolinas Aviation Museum
    4 min drive
  • Billy Graham Library
    6 min drive
  • Charlotte Douglas Airport Overlook
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    5 min drive

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn & Suites Airport

Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.7 out of 5, Good, (1796)
The price is AU$117
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Quality Inn & Suites Airport

About the area

Charlotte

With a stay at Comfort Suites Airport, you'll be centrally located in Charlotte, within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 12.3 mi (19.8 km) from University of North Carolina at Charlotte and 5.1 mi (8.1 km) from Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 6 min drive
  • Charlotte Douglas Airport Overlook - 7 min drive
  • Bank of America Stadium - 7 min drive
  • Charlotte Convention Center - 7 min drive
  • Spectrum Center - 8 min drive

Getting around

  • French Street Tram Stop - 7 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 5 min drive

Restaurants

  • ‪Carolina Beer Company - ‬11 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Whisky River - ‬11 min drive
  • ‪Ciao Gourmet Market - ‬14 min drive
  • ‪Original Rum Bar and Grill - ‬11 min drive

About this property

Comfort Suites Airport

Charlotte hotel in Westerly Hills with free breakfast and airport shuttle service
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 8 per day)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 6:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 8 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1004 reviews" "
Rating 8 - Good. 285 out of 1004 reviews" "
Rating 6 - Okay. 142 out of 1004 reviews" "
Rating 4 - Poor. 88 out of 1004 reviews" "
Rating 2 - Terrible. 116 out of 1004 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Nathan

Stayed 1 night in Oct 2024

8/10 Good

Velda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and convenient to the airport. It was a little dated, but the details of the room gave it a modern feel. My only two gripes: they don't tell you that you have to pay $9 a day for parking an be I literally was only there for 5 hours. Not sure why that is bc there was no guard insight patrolling the area. I'm not sure why the facility was charging to pay for parking when there is literally no one overseeing the vehicles. It's literally an open lot. Haha. Anyway! I asked for a 4AM wakeup call and they didn't do it! Besides that, the shower and bed were amazing!!! What else could I ask for ... I felt safe!
Stayed 1 night in Oct 2024

4/10 Poor

Chris

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Spend the extra money and get a better stay
The stay was okay. Served its purpose. Refrigerator smelled and so did sink. Bed very uncomfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friday night!
Everything was super! (check in, room decor, room cleanliness, breakfast, and price)
Stayed 1 night in Oct 2024

2/10 Terrible

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pay for parking??? seriously?
We were completely SHOCKED to find out that we were going to be charged for parking!! $9.50 for one night! We would have never stayed here if we had known that this was a policy (we were NOT told ahead of time) On top of that, we were forced to pay by QR code (what about those that do not have a smart phone) AND I couldn't even buy a snack with cash. We will NEVER stay at this hotel again. Too bad, as the room was fine.
Stayed 1 night in Oct 2024

8/10 Good

Gail

Liked: Staff & service, property conditions & facilities
Staff was kind and helpful. The property was is good condition. If we had flying plans it would be very convenient to the airport. The only negative is having to pay for parking as a registered guest.
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Disliked: Staff & service
Shuttle driver did not show up for 5am run. Almost missed my flight as a result.
Stayed 1 night in Oct 2024

8/10 Good

Alan C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt get a chance to check out the restaurant, but its a differentiator it the neighborhood
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great i just needed someone where to stay for the night and a place to do my laundry before my trip and i was able to do so!
Stayed 1 night in Sep 2024

10/10 Excellent

Nakia

My stay was amazing. Didn’t have the best view but that’s not a problem. Hotel and room smelled clean upon arrival. Staff was friendly. Would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Salustiano

Disliked: Staff & service
The front desk attendant was very rude and wasn’t anywhere near. Waited for 5 mins
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
This hotel is very convenient to several restaurants. Very close to the airport with airport shuttle Lobby and rooms were very clean. Bathroom was great! Will definitely stay again.
Stayed 1 night in Sep 2024

4/10 Poor

eric

Business traveller
Disliked: Staff & service, amenities
they charge for parking and asked for a shuttle to airport and girl at desk said driver was outside couldn't find driver it was end of her shift so she left right behind us and her replacement was late so we spent 20 minutes waiting and looking for driver then i was tild we needed to be on a shuttle list
Stayed 1 night in Sep 2024

8/10 Good

Cyndi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. It was quiet. I was only there for a night but it was a nice stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Ian

Business traveller
Stayed 1 night in Sep 2024

4/10 Poor

Sergio

Travelled with family
Disliked: Cleanliness, staff & service
Bad service
Biggest issue was the staff in the front desk they help you with such discus like if you were interrupting there time and then they come out all slow txting and make you wait
Stayed 1 night in Sep 2024

6/10 Okay

Harley

Liked: Cleanliness
Hotel management seems to understaff this hotel. There was rarely anyone at the front desk, and keys often malfunctioned. Many of the lights in the rooms were on a sensor so it was really annoying with lights going on and off all the time. Location is not near anything but that’s the deal when you are at an airport hotel. Staff was friendly and helpful, especially housekeeping
Stayed 1 night in Sep 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option when traveling from Charlotte airport early in the morning. Hotel was less than 3 miles from airport parking and easily accessible. Will definitely stay here in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca, Fletcher

Liked: Cleanliness
One of the plugs in the room didn’t work. But luckily, there were lots and lots of plugs. I’m mobility impaired and was using a mobility device. When I checked out, I asked about adding refreshments from the stocked hotel refreshment bar to my room and they said the payment for the items was made via the payment machine next to the refreshments. It was a small area and nobody offered to help me select and pay for a purchase so I wasn’t able to purchase anything. I didn’t specifically ask for help but nobody offered either.
Stayed 1 night in Sep 2024

2/10 Terrible

Jovin

Stayed 1 night in Sep 2024