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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Indoor pool
Indoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Lakeside Go Karts and Mini-Golf
    ‪10 min walk‬
  • Sylvan Lake Marina Bay
    ‪11 min walk‬
  • Red Deer, AB (YQF-Red Deer Regional)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Prairie Moon Inn Sylvan Lake

  • Pool
  • Hot tub
  • Breakfast included
  • Waterslide
4.3 out of 5, Excellent, (535)
The price is AU$158
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Prairie Moon Inn Sylvan Lake

About the area

Sylvan Lake

With a stay at Best Western Plus Chateau Inn Sylvan Lake in Sylvan Lake, you'll be within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. .This eco-certified hotel is 0.5 mi (0.7 km) from Lakeside Go Karts and Mini-Golf and 0.5 mi (0.8 km) from Sylvan Lake Marina Bay.

What's nearby

  • Sylvan Lake - 5 min walk - 0.5 km
  • Sylvan Lake Provincial Park - 6 min walk - 0.5 km
  • Lakeside Go Karts and Mini-Golf - 10 min walk - 0.9 km
  • Sylvan Lake Marina Bay - 11 min walk - 1.0 km
  • Lakewood Golf Club - 8 min drive - 5.1 km

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Big Moo Ice Cream Parlor - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Timber Coffee Co - ‬16 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-certified hotel with free breakfast and a fitness center
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 849 reviews
Rating 8 - Good. 214 out of 849 reviews
Rating 6 - Okay. 43 out of 849 reviews
Rating 4 - Poor. 22 out of 849 reviews
Rating 2 - Terrible. 9 out of 849 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sheryl

Stayed 1 night in Nov 2024

10/10 Excellent

Margareta

Stayed 2 nights in Dec 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walkable distance to the lake. Plenty of restaurants nearby. Overall a wonderful expeirence and a pleasent stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We stayed here for Christmas, the staff were wonderful. Everything was clean and nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable with friendly staff. Lots of options on the breakfast menu. The pool and hot tub facilities looked inviting.
Stayed 1 night in Dec 2024

10/10 Excellent

Dugald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Feirybelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to review this after our stay in the summer. The room and hotel were awful: we actually left around 8:00pm and didnt even sleep there one night. The hotel is old, SO noisy, and dirty. We would never recommend this hotel.

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Staff are very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and helpful. The rooms are clean, quiet and comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we requested!
It was our 11th anniversary and was hoping to go somewhere a little quieter. I thought this would be a good choice as Sylvan lake is usually a summer destination hot spot. I asked when booking my reservation for us to have our king room with a jet tub on the 4th floor away from the elevators and hopefully kinda away from people. I understand that sometimes we ask for things and will notbe able to receive. But, doesn't hurt to ask! The hotel wrote me back and stated that i would get what I had asked. Well, check in was not what I had asked. The front desk lady Charleigh was great and trying her best to fix someone elses mistake. They gave our room away to someone else. Then she gave us a room right outside of the elevator top floor. I am such a light sleeper, that would keep me up. Went back down and said, that room will not do. She then apologized immensely and tried getting us something else. I had agreed to a double queen just to go relax after driving through a snowstorm for 1.5 hrs. The 2 queen and it was nothing special. So I went back down and asked her to give me the parking lot view king, jetted tub. I understand things happen and told her its ok! We took the room 202 which was right beside the stairwell but away from the elevator. We thought that will be good enough. Well, this hotel was full of hockey teams. Ugh! We were trying to get away from kids. They were running down the staircase shaking our room. Most of the night. 😞
Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Amenities
Clean rooms, friendly service. Would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Sylvan Lake
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean! Welcoming atmosphere. Outdoor music in morning after check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great breakfast the only complaint I would have is that if you don't have a credit card you have to pay in cash all upfront.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IRENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, excellent breakfast with real dishes and cutlery etc…
Stayed 1 night in Nov 2024

6/10 Okay

Brent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. 2 queen beds at this hotel are more the size of 2 double beds.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking
Stayed 1 night in Nov 2024

8/10 Good

P. Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Nov 2024

6/10 Okay

Silvia

Stayed 1 night in Sep 2024

10/10 Excellent

Roshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024