Our room was clean and pleasant. It smelled ever so slightly funky, but considering it was a pet room, that's probably par for the course. The provided dog water and food dishes and tennis ball were charming.
The surroundings were somewhat noisy. We could occasionally hear dogs barking, people walking around overhead, cars chirping in the parking lot, door slamming, etc.
We appreciated the pet relief area, but it was kind of gross. A little grass would be greatly appreciated.