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Graduate by Hilton Richmond

4.0 star property

Photo gallery for Graduate by Hilton Richmond

Reception
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

View map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪2 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Graduate by Hilton Richmond is centrally located in Richmond, a 4-minute walk from Virginia Commonwealth University and 7 minutes by foot from VCU Institute for Contemporary Art. .This hotel is 0.5 mi (0.8 km) from Altria Theater and 0.7 mi (1.1 km) from Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 2 min walk - 0.2 km
  • Altria Theater - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 11 min walk - 1.0 km
  • Allianz Amphitheater at Riverfront - 13 min walk - 1.2 km
  • Virginia Museum of Fine Arts - 4 min drive - 3.4 km

Getting around

  • Richmond Main Street Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪DCG - ‬3 min walk
  • ‪Mudhouse Coffee - ‬5 min walk
  • ‪Lemaire - ‬2 min walk
  • ‪The Commonwealth Club - ‬2 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

Graduate by Hilton Richmond

Hotel with 2 restaurants, a quick walk to Virginia Commonwealth University
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Satisfy your appetite at Brookfield, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brookfield - This restaurant serves breakfast, dinner, and light fare.
ByrdHouse - This restaurant serves dinner and light fare. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield
  • ByrdHouse

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 28 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Parking area
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Reviews

Graduate by Hilton Richmond Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1377 reviews
Rating 8 - Good. 285 out of 1377 reviews
Rating 6 - Okay. 196 out of 1377 reviews
Rating 4 - Poor. 93 out of 1377 reviews
Rating 2 - Terrible. 55 out of 1377 reviews

Reviews

2/10 Terrible

Derek

Travelled with group
Disliked: Cleanliness, staff & service, amenities
For a Hilton this is an embarrassment of a hotel. -Heavily delayed Checkin. Was told multiple times I was the first person on the early check in list over the phone - finally made it to the hotel and watched the attendant write my name down for the first time! Would have HAPPILY paid more to check in early - was never an option. -Rooftop bar closed on Tuesday and opened 25 mins late on Wednesday. - Loud construction all 3 days -Lobby bar closed both afternoons -No general store in the lobby. No drinks or snacks - had to walk to 7/11 -Room uncleaned both nights -No ice machine Worst hotel I’ve ever been to and I’m posting the same review to google
Stayed 2 nights in Jul 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that I encountered during my stay were all friendly and responded to any concerns. The room overall was nice but the bathroom had a small sink with no counter which made it difficult to have things available on the sink for washing up, brushing teeth, etc. This hotel is in a good location and is very close to the new ampitheater. Also, just to note, the hotel is undergoing a renovation so the construction noise was still going on at 6pm when we left for dinner. There is a note about this on the hotel website.
Stayed 1 night in Jul 2025

6/10 Okay

joel

Liked: Amenities
Stayed 3 nights in Jul 2025

2/10 Terrible

Donnell

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This location isn't accommodating for out of town visitors. I was notified while in the airport in Phoenix that my room was being refunded and moved to another hotel. I booked this room with other family members as a family reunion after the baby shower we were attending for my nephew. I was told that my room was rented to rooms that was under construction . However, my room was made available to an AAU basketball family occupying the hotel. I confirmed my room the day prior to arrival ..verbally with the front desk. I am beyond upset , we spent money on flights , hotel rooms only to be in town for less that 48 hours for the event. It cost us more to secure our accommodations once we arrived in town. Unexceptable!!!
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Disliked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

lutricia

The graduate moved out reservation to another hotel without telling us. Unacceptable
Stayed 2 nights in Jul 2025

2/10 Terrible

MANIS

Disliked: Cleanliness, property conditions & facilities
Room not available due to construction, they notified us as we’re checking in
Stayed 1 night in Jul 2025

6/10 Okay

Rudolph

Liked: Staff & service
Roof top bar like but wasn't open. They should tell you plus under construction. Parking service was unsatisfactory. Paying tip they wanted to tag on a fee!! Bad enough to pay but tag on a fee to parking attendants!!! Get a new service
Stayed 1 night in Jun 2025

8/10 Good

Seneca

Great location! Easy check in and out. Helpful employees.
Stayed 1 night in Jun 2025

6/10 Okay

Emily

Liked: Cleanliness
Disliked: Property conditions & facilities
To be honest I was pretty disappointed in the Graduate this time. They had 3 weddings booked the night we stayed. Not sure why they would allow this, it can't be easy on the staff. Everyone was checking in at once and the line was wrapped around the lobby. There were check wedding welcome gifts everywhere. The room looked like it had seen better days. The wall has been patched/painted but needs to be refinished.
Stayed 1 night in Jun 2025

2/10 Terrible

Maqbool

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worse ever stay of my life. Unprofessional staff, old and unpleasant building and room, out dated evaluators. One of the 3 broken and just the wait for an elevator was 5-10 minutes. Expensive room and only valet parking at $37 per night with no other choice. I will never ever stay here again or recommend the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Natasha

Travelled with partner
Disliked: Cleanliness, amenities
I walked in thinking I’d get a clean room but instead there were dirty towels on the bathroom floor. Also, hair was in the shower. When I mentioned this to the housekeeper, she just handed me new towels and told me to leave the dirty ones by my door. She didn’t even offer to grab the dirty ones and as I grab the old ones, she walked away. Furthermore, the sheets were very thin and blankets should have been provided in the room. In addition, I was rejected from entering the Byrdhouse on the 4th of July because they were “at capacity” but said if I was meeting someone I would be able to enter. Make that make sense. I’m a paying customer and was turned away from something a paying customer should have first dibs on. Lastly, I was under the assumption the pool was going to be functional and it was not. It was empty. Had I known, I would’ve stayed elsewhere. A major incentive to me was the pool during this heat. I’m very disappointed in my stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness
I usually enjoy staying at any Hilton but I can't say that about The Graduate. Positives the decor was unique and stylish. Negatives were the pool was closed, turned away from the rooftop deck twice due to overcrowding. Nickel and dime customers. Almost $40 for valet, which was a long wait, even had to pay for a coffee. If you can find a spot on the limited streets you had to walk by homeless people laying on the sidewalks. It was disappointing.
Stayed 2 nights in Jul 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Broken elevator
Stayed 2 nights in Jun 2025

8/10 Good

diane

Travelled with family
Liked: Property conditions & facilities
The elevators were out of order but the staff was kind & did all they could. Unfortunately the advertised pool was NOT available, was still on your website, disappointed many in our large group. Should keep website up to date
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Liked: Room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Janet

Travelled with family
Liked: Amenities
Didn’t know renovation was being done on garage and had to pu a ridiculous 37.00 dollars for one night stay for valet two blocks away When we expected to be in the hotel parking for free
Stayed 1 night in Jun 2025

6/10 Okay

lisa

Stayed 1 night in Jun 2025

8/10 Good

Dar

Travelled with family
Liked: Cleanliness, staff & service

Nice stay.

It was a good stay. It’s in a great location for any business af VCU. Easy walking distance. Hotel is dated and a little old. Dust in the corners and behind furniture. Good hotel, not great.
Stayed 2 nights in Jun 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
clean and friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

ROSLYN

Business traveller
Liked: Property conditions & facilities
Lamps, picture frames and air vents were dusty. Some cleaning details were missed. Unfortunate the pool is closed.
Stayed 2 nights in Jun 2025