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Graduate by Hilton Richmond

4.0 star property

Photo gallery for Graduate by Hilton Richmond

Reception
Terrace/patio
2 restaurants, breakfast served
Lobby
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

View map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪1 min walk‬
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Graduate by Hilton Richmond is centrally located in Richmond, a 4-minute walk from Virginia Commonwealth University and 7 minutes by foot from VCU Institute for Contemporary Art. .This hotel is 0.5 mi (0.8 km) from Altria Theater and 0.7 mi (1.1 km) from Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 2 min walk - 0.2 km
  • Broad Street - 3 min walk - 0.3 km
  • Altria Theater - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 11 min walk - 1.0 km
  • Virginia Museum of Fine Arts - 4 min drive - 4.1 km

Getting around

  • Richmond Main Street Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪DCG - ‬3 min walk
  • ‪Mudhouse Coffee - ‬5 min walk
  • ‪Lemaire - ‬2 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Graduate by Hilton Richmond

Hotel with 2 restaurants, 4-minute walk to Virginia Commonwealth University
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Satisfy your appetite at Brookfield, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brookfield - This restaurant serves breakfast, dinner, and light fare.
ByrdHouse - This restaurant serves dinner and light fare. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield
  • ByrdHouse

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 762 out of 1394 reviews
Rating 8 - Good. 285 out of 1394 reviews
Rating 6 - Okay. 198 out of 1394 reviews
Rating 4 - Poor. 93 out of 1394 reviews
Rating 2 - Terrible. 56 out of 1394 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for downtown Richmond

Very comfortable beds, crisp clean sheets & 3 pillows on queens. Bathroom immaculate. Staff friendly & helpful. Valet parking was prompt. Wooden coin at check-out for free coffee. Roof top bar was a plus!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

8/10 Good

allison

Stayed 1 night in Aug 2025

6/10 Okay

Nathan

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Hunter

Travelled with group
Liked: Cleanliness, staff & service
Construction was overbearingly loud in the lobby area. They did give free drink tokens out because of this so that was nice. Other than painfully loud noises checking in and while waiting for my room to be ready, it was a very nice hotel. The rooftop bar was really nice and the bartender working on 8/10/25 around 4:00 pm was really good and very professional.
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor Checkin Experience

Would not let us checkin until 4pm. Atleast 10 other travelers had to wait in the lobby area before they would let anyone checkin. There was very loud construction going on in the lobby so we could not even talk to each other. At 4 pm, all the rooms magically opened up for checkin but now we had to wait in a very long line. Only 1 working elevator for an 18 story building. Valet is expensive, even for Richmond.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

mindy a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bang for the buck

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe and experience
Stayed 4 nights in Aug 2025

2/10 Terrible

Scott

Liked: Staff & service
Construction noise and odors were terrible. The staff offered no options to location change or solutions
Stayed 2 nights in Aug 2025

8/10 Good

Tania

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to on a quiet street, excep valet parking @$40/day was limiting The area parking lots were competitive @ $37. We finally found street parking # ,,$2/hr.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for an affordable price. Loved it
Stayed 1 night in Aug 2025

10/10 Excellent

Venessa

Stayed 2 nights in Jul 2025

4/10 Poor

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Megan, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Britta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fire alarm went off around 930 pm, went down 13 flights of stairs, two staff were at desk acting like nothing is going on. No guidance, no communication, stood on the side of the street with other guests, no staff or management ever came to tell us anything. About 20 minutes after, the alarm was still going off, no fire truck came to clear the building a staff member came out and motioned us to come in, no words, just waved us in. Two minor issues, a big hole in the bath towel and the pump with the conditioner in it in the shower was broken. The guy doing valet was great in explaining to me how the parking on the street worked, I was able to park for free 1/2 a block away. Very limited selections for breakfast, but guy working was accommodating and made my son a "chocolate" flavored coffee. Checkout was easy.
Stayed 1 night in Jul 2025

8/10 Good

Sheryl

Stayed 1 night in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Graduate Hotel met our expectations: It was conveniently located in the heart of the city, it had character and a history, was affordable and its staff were pleasant and helpful. The quality of the food and service at the restaurants at the The Graduate were an unexpected bonus.
Stayed 1 night in Aug 2025

6/10 Okay

Leslie, Leland

Liked: Staff & service
This property has a great location with a friendly front desk staff. The bed was very comfortable and our corner room was quiet. With renovations ongoing at the property expect construction noise between 10 a.m. and 7 p.m. Additionally, check-in at 4 p.m. was exceptionally slow due to only 1 person initially working. Waits for the elevators can be long as not all are currently in working order.
Stayed 1 night in Aug 2025

8/10 Good

Stacy

Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at these Hilron Graduate properties
Stayed 1 night in Aug 2025

4/10 Poor

Meagan

Travelled with family
Liked: Cleanliness, amenities
The staff helped as much as they could, but the hotel was undergoing renovations. Apparently, the day we were checking in, they were swapping out beds or mattresses in hotel rooms and must have been running behind. We were not able to check in for literally about 3 hours after we arrived well after check-in time. They were slammed at the front desk because of this. Upon asking for some kind of compensation for this, they offered to comp a meal at the hotel restaurant up to $100 for the three of us (myself, husband, and elderly mom). That was nice, but it should have been a policy communicated by managers to offer that up front without a customer having to ask for it given the situation. There was constant jackhammering, so the lobby was so loud you couldn't hear anyone. We used valet parking, so our car was not available, and my mother could barely walk and had just had a medical procedure that required her to lie down all afternoon. We came from out of state to VCU hospital, and we had to try to set her up on a couch in the back of the lobby area next to young guys playing shuffle board. It was crowded because so many people were waiting for their rooms, and the jackhammer noise was unrelenting. It was quite traumatic for my mother, as she had been through a lot, and for her safety she had been instructed to be lying down the rest of the day. We had never in a million years guessed that we would walk out of the hospital and into this situation after booking this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Peggy

Travelled with family
Liked: Amenities
Nice property but pool is closed and construction going on. Alarm went off and we all had to evacuate.
Stayed 1 night in Aug 2025

10/10 Excellent

francis

Room and bed were very comfortable. Nice bathroom and shower.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Stayed 1 night in Jul 2025