Graduate by Hilton Richmond

4.0 star property

Photo gallery for Graduate by Hilton Richmond

Reception
Breakfast and dinner served
Terrace/patio
Breakfast and dinner served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪1 min walk‬
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Graduate Deluxe Corner King Room

  • Sleeps 4

Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Graduate Family Suite

  • Sleeps 4

Graduate King

  • Sleeps 2

Graduate King Studio Suite

  • Sleeps 2

Graduate Queen

  • Sleeps 2

Graduate Queen Queen

  • Sleeps 4

Junior Suite With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 2

Corner Room With 1 King Bed, Mobility Accessible With Bathtub

  • Sleeps 2

Corner King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Similar properties

About the area

Richmond

Graduate by Hilton Richmond is centrally located in Richmond, a 4-minute walk from Virginia Commonwealth University and 7 minutes by foot from VCU Institute for Contemporary Art. .This hotel is 0.5 mi (0.8 km) from Altria Theater and 0.7 mi (1.1 km) from Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 1 min walk - 0.2 km
  • Broad Street - 2 min walk - 0.2 km
  • Monument Avenue - 3 min walk - 0.3 km
  • Altria Theater - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 11 min walk - 1.0 km

Getting around

  • Richmond Main Street Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪DCG - ‬3 min walk
  • ‪Mudhouse Coffee - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Lemaire - ‬2 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

Graduate by Hilton Richmond

Hotel with a rooftop terrace, 4-minute walk to Virginia Commonwealth University
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a satisfying meal at Brookfield serving guests of Graduate by Hilton Richmond. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brookfield - This restaurant serves breakfast, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • A restaurant

Restaurants on site

  • Brookfield

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 773 out of 1404 reviews
Rating 8 - Good. 286 out of 1404 reviews
Rating 6 - Okay. 201 out of 1404 reviews
Rating 4 - Poor. 91 out of 1404 reviews
Rating 2 - Terrible. 53 out of 1404 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Pro: Nice location, Bars, Food availability and great front desk service and valet service. Roof top views are awesome. Bed - Really comfortable bed and pillows Con: Parking - Use the valet. After being told by the front desk that we can park on the side of the hotel without paying on Saturday as the police don’t ticket there as they know the hotel guests park there, my sister received 3 parking tickets that day. My husband and I used the valet. They were awesome. Hotel manager said that they will take care of the tickets ( fingers crossed that they do). Cleanliness- 2 of the 3 rooms had obviously not been cleaned too well. My room had a party mask left on a chair and a pill was on the floor. My sisters room had a cigarette on the floor (she doesn’t smoke). 3rd room was fine. Overall: Decent stay with an average hotel room feel, not worth the money we paid for it. Nothing exceptional about the room other than really comfortable bed and pillows.
Stayed 2 nights in Sep 2025

6/10 Okay

Rachael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lounge was nice and the rooms were clean. Check in time is really late (which was inconvenient with a 4:30 event start time) but they were able to accommodate an earlier check in to a more normal time when we called the day of. They did not provide tea in the room and then there wasn’t a coffee and tea service in the lobby. There was a restaurant with an extremely long line to buy tea and coffee. Then it took over 30 minutes to get our car from the valet - there was only one guy working and it was his first day. He did the best he could but they were extremely understaffed and overwhelmed. I was trying to rush out the door so I could find tea (since there was none ro be found)- but compound my lack of caffeine with the extreme wait at the valet and the experience was only subpar. The location was definitely convenient but I’d think twice before going again.
Stayed 1 night in Sep 2025

10/10 Excellent

ASSEM

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very busy hotel due to its proximity to the VCU campus, but the staff manages to be helpful and very responsive. I will make a special mention of the beds that are super comfortable! I slept like a baby on a cloud :-)
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Sep 2025

6/10 Okay

Katharine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pierce

Nice rooftop bar/ restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Marit

Stayed 3 nights in Sep 2025

8/10 Good

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Hafeezah

Liked: Amenities
Has a rooftop on 16th floor
Stayed 2 nights in Sep 2025

6/10 Okay

david

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid this property

On checkout, Hilton (who had gven me a $15 meal voucher as a rewards member on checkin), reversed their postion and said none of that counts when I book thru Hotel.com. I asked why did you even give it to me? Well we have a lot of new employees was the answer. This property is run by children. I'll never stay here again and am sorry I left my Marriott brand where I'm platinum.
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Stayed 1 night in Sep 2025

8/10 Good

Blessy

Stayed 1 night in Sep 2025

6/10 Okay

andrena

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I was in a pinch so I decided to try this hotel. The first room was not the correct room. Went back downstairs and got the correct one. Very nice-sized room and it was a corner which is what I wanted. Found dirt as I was beginning to do some work. Curtains and under the AC unit are very dusty. Very small bathroom, the shower was broken on one end. The food in the lobby is delicious. Valet the next morning over 30 minutes. Plan accordingly. Would I stay again, I am not sure.
Shower cushion?  Needs to be replaced, water was leaking because of it
Dirt on the curtain
Dirt under the Ac unit
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Leah

Stayed 1 night in Sep 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop bar was great
Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not great

Hotel is not in good condition. Bed lumpy and old, tv broken, shower has terrible water pressure. Feels more like a motel than an hotel.
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

Tess

Liked: Staff & service, property conditions & facilities
Style and roof
Stayed 3 nights in Aug 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2025