2/10 Terrible
Jackson
Travelled with family
20 Jan 2025
Arrived with my mother in law and goddaughter who is 8, tired from a long day stuck in a bad storm, soaking wet. Desperate to take a warm shower and to get in bed, we went to check in. I had made the reservation for two people but brought my goddaughter because of the flooding on Av Niemeyer, we couldn’t drop her off at home and she stayed with us. The hotel advised me that we would have to upgrade the room in order to accommodate her. I said she would sleep with us in the bed. They told me because of the weight it cannot accommodate all of us. Mind you my goddaughter is a frail tiny girl, as well as my mother in law, she’s about 1.50cm. They were sold out of all rooms but one, we would have had to pay over 2000 reais for that room. Despite the pouring rain and exhaustion, I walked out and booked another room. They wouldn’t refund me. The hotel looked pretty and it’s a shame, but I’ll never attempt to stay there again.
Jackson
Stayed 1 night in Dec 2024