Hotel did not live up to its description/photos, staff rude and unhelpful. We reserved an executive double/twin and we offered what looked like a standard double (smaller) upon check-in. We asked to have the 'double bed' which was two twins made up as two twins. Were first told that nothing could be done until the next day, the hotel was full, and that the beds were attached to the headboard. I showed them that the beds were not attached. Response was that housekeeping had left for the day. We offered to change the beds ourselves if sheets were provided. After much arguing, they the response was that sheets would be provided but no sheets were ever provided.
We sat down for breakfast in the morning, but were told our rate did not include breakfast. We were not offered the ability to pay for it separately so we bought breakfast from the cafe across the street.
We asked about parking for our car. We received incorrect info about parking on the street and finally directed to a garage about 3 blocks away which costs 45 euros for one night.
To reach the hotel, you enter on the ground floor of a very musty, moldy smelling building. The refrigerator in our room did not work. Staff was generally frowning, unhappy whenever we had a question.
On the good side, the room itself was clean, the property uses eco-friendly products, follows Covid protocols and was quiet. In general, for the price paid, not a good value/better choices out there.