Very friendly staff, quick check-in process, excellent value, very secure building, 4-minute walk to the B line Metro station, free continental breakfast, complimentary baggage storage after check out, elevators, small refrigerator in room, hair dryer, shampoo, extra blanket, housekeeping, extra towels provided, TV in room. It was very confusing to find the hotel because the sign did not say Palma Residence - it had another name because it's a group of small hotels located in one large building on the corner.