Porta Pia rooms is a big apartment, fairly central to centre of Rome's tourist attractions (you can walk to all main attractions, almost, which great), inside residential building, cleverly converted into little/medium rooms, divided through fairly thin wall conversions as you can hear others if they're slightly loud. So, it's NOT hotel or hostel. There's little corridor what the owners call reception with desk and computer, fax, wifi device, a little coffee machine for guests with a selection of coffee pods and various teas. There's occasion croissant in vacum-pressed plastic bag and a crisp or two. All this for staying guests. You will be greeted by fairly welcoming ladies, who I assume are related to this place. You'll be asked to pay additional Rome tax in euros, you'll be shown your room, and then once that is over with, providing you've checked in before 2pm, you'll probably never see anyone at the "reception" again, which can be tricky if you've got problems in your room, bathroom, with wifi or God forbid if there was emergency, as you wouldn't know who to contact??? I didn't notice any number for emergencies. Rooms are fairly newly decorated and ok. You'll find the room clean with fresh linen, towels etc. But if you expect your room to be cleaned, you better think again, as all that the maid will do, is to only tide up your room during your stay, no cleaning, changing of sheets.