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Rome Cavalieri, A Waldorf Astoria Hotel

5.0 star property

Photo gallery for Rome Cavalieri, A Waldorf Astoria Hotel

Sports facility
View from room
Deluxe Room, 1 King Bed (Deluxe Park View) | Living area
Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access) | Bathroom
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Via Alberto Cadlolo 101, Rome, RM, 00136
  • Foro Italico
    ‪6 min drive‬
  • Stadio Olimpico
    ‪8 min drive‬
  • Vatican Museums
    ‪11 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Twin Beds, Rome View (Imperial Rome View, Spa

Room, 2 Twin Beds, Rome View (Imperial Rome View, Spa

Room, 2 Twin Beds, Rome View (Imperial Rome View, Spa

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Imperial, Spa and Club Lounge Access)

Room, 2 Twin Beds (Imperial, Spa and Club Lounge Access)

Room, 2 Twin Beds (Imperial, Spa and Club Lounge Access)

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, (Imperial, Spa and Club Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, (Imperial, Spa and Club Lounge Access

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Rome View (Imperial Rome View, Spa

Room, 1 King Bed, Rome View (Imperial Rome View, Spa | Living area

Room, 1 King Bed, Rome View (Imperial Rome View, Spa

  • 50.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe Park View)

Deluxe Room, 1 King Bed (Deluxe Park View) | Living area

Deluxe Room, 1 King Bed (Deluxe Park View)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Deluxe Park View)

Deluxe Room, 2 Twin Beds (Deluxe Park View)

Deluxe Room, 2 Twin Beds (Deluxe Park View)

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Park and Pool View (Park Suite, Spa/Club Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Park and Pool View (Park Suite, Spa/Club Lounge Access)

  • 85 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park and Pool View (Superior Suite Spa/Club Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Park and Pool View (Superior Suite Spa/Club Lounge Access)

  • 87 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Rome View (Premium Rome View

Deluxe Room, 1 King Bed, Rome View (Premium Rome View | Living area

Deluxe Room, 1 King Bed, Rome View (Premium Rome View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 84 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access)

Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access) | Living area

Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access)

  • 133 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Petronius Suite)

Signature Suite, 1 King Bed (Petronius Suite) | Living area

Signature Suite, 1 King Bed (Petronius Suite)

  • 246 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room, 2 Twin Beds, Rome View (Premium Rome View)

Deluxe Room, 2 Twin Beds, Rome View (Premium Rome View)

Deluxe Room, 2 Twin Beds, Rome View (Premium Rome View)

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed (Penthouse Suite, Spa

Signature Suite, 1 King Bed (Penthouse Suite, Spa | Living area

Signature Suite, 1 King Bed (Penthouse Suite, Spa

  • 196 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Napoleon Suite

Signature Suite, 1 King Bed (Napoleon Suite | Living area

Signature Suite, 1 King Bed (Napoleon Suite

  • 133 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Business Lounge Access (Rome View)

Premium Suite, 1 King Bed, Business Lounge Access (Rome View)

Premium Suite, 1 King Bed, Business Lounge Access (Rome View)

  • 87 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Rome View (Vista Suite, Spa/Club Lounge

Suite, 1 King Bed, Rome View (Vista Suite, Spa/Club Lounge

Suite, 1 King Bed, Rome View (Vista Suite, Spa/Club Lounge

  • 133 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Alcove Suite, Spa/Club Lounge Access)

Suite, 1 King Bed (Alcove Suite, Spa/Club Lounge Access)

Suite, 1 King Bed (Alcove Suite, Spa/Club Lounge Access)

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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Property amenity

Aleph Rome Hotel Curio Collection by Hilton

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (397)
The price is AU$681
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Aleph Rome Hotel Curio Collection by Hilton

About the area

Rome

With a stay at Rome Cavalieri, A Waldorf Astoria Hotel, you'll be centrally located in Rome, within a 10-minute drive of Piazza Navona and Stadio Olimpico. .This family-friendly resort is 2.8 mi (4.5 km) from Vatican Museums and 3.1 mi (5 km) from St. Peter's Basilica.
View more Resorts in RomeOpens in a new window

What's nearby

  • Sistine Chapel - 6 min drive
  • Piazza Navona - 7 min drive
  • Stadio Olimpico - 8 min drive
  • St. Peter's Basilica - 8 min drive
  • Vatican Museums - 11 min drive

Getting around

  • Cipro Station - 3 min drive
  • Rome Balduina Station - 16 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪La Pergola - ‬1 min walk
  • ‪Angolo del Gelato - ‬18 min walk
  • ‪Ni Hao - ‬14 min walk
  • ‪L'Uliveto - ‬1 min walk
  • ‪Caffè Belsito - ‬9 min walk

About this property

Rome Cavalieri, A Waldorf Astoria Hotel

Luxury resort with 2 restaurants connected to the convention center in Rome
Rome Cavalieri, A Waldorf Astoria Hotel offers 370 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and bidets.

This Rome resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 370 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless internet access is complimentary, while 42-inch LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at La Pergola, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 4 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Rome? This resort has 93647 square feet (8700 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
La Pergola - This fine-dining restaurant specializes in international cuisine and serves dinner only. 3-star Michelin rating. Reservations are required.
Uliveto - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Rome Cavalieri, A Waldorf Astoria Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Latvian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 30.00 per day)
  • Valet parking on site (EUR 45.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 38 per person
  • 2 restaurants and 4 coffee shops
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Pergola
  • Uliveto

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby indoor pool
  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (93647 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 38 per person
  • Self parking fee: EUR 30.00 per day
  • Valet parking fee: EUR 45.00 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cavalieri Waldorf Astoria Hotels
Cavalieri Waldorf Astoria Hotels & Resorts
Cavalieri Waldorf Astoria Resorts
Rome Cavalieri
Rome Cavalieri Waldorf Astoria Hotels
Rome Cavalieri Waldorf Astoria Hotels & Resorts
Rome Cavalieri Waldorf Astoria Hotels Resorts
Rome Cavalieri Waldorf Astoria Resorts
Waldorf Astoria Cavalieri
Waldorf Astoria Rome Cavalieri
Hilton Hotel Rome
Hilton Rome
Rome Cavalieri Hilton
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Rome Cavalieri, A Waldorf Astoria Hotel Rome
Rome Cavalieri, A Waldorf Astoria Hotel Resort
Rome Cavalieri, A Waldorf Astoria Hotel Resort Rome

Rome Cavalieri, A Waldorf Astoria Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Demetrius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from balcony!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - excellent staff and aervice. Top notch rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch all around - best in class concierge that we connected with beforehand and had transportation and tours set up the whole time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew, Wokingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrew, Wokingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Luxury experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Facility - Amazing View!
Gorgeous facility. Location a little inconvenient, but the view makes up for it. Takes you up and away from the craziness of Rome traffic. Beautiful hotel and would stay here again without hesitation.
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Views were amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and children made to feel very welcome
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph, Somerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique, art filled hotel with an opulent spa on a hill overlooking the Eternal City
Stayed 2 nights in Oct 2024

10/10 Excellent

Caitlin

Stayed 4 nights in Sep 2024

10/10 Excellent

jose arsenio

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place. Beautiful hotel with awesome service. Great views looking over the city. Our room was wonderful
Stayed 1 night in Oct 2024

8/10 Good

Farshad, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from city.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel!!!
Stayed 1 night in Sep 2024

10/10 Excellent

david, Satellite Beach

Stayed 2 nights in Sep 2024

10/10 Excellent

Yuanchen

Stayed 2 nights in Sep 2024

10/10 Excellent

Amanjot

Liked: Cleanliness, staff & service
Staff and property were lovely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property on top of a hill in a quite neighborhood that offered minimal dining & shopping all within a 5-10 minute walk from the complex. The staff was very pleasant & eager to assist with any needs - the food was good and the room was beautiful with a gorgeous view (our room was center of the hotel overlooking the pool & garden and the city of Rome in the distance). I would stay here everytime!
Stayed 3 nights in Sep 2024

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been a guest of the Cavalieri for over 20 consecutive years. The location is outstanding, the staff is very welcoming and attentive. The negatives are that the rooms could be updated, carpets should be removed and replaced with wood floors, rooms should have the option of a walk in shower and the imperial lounge (which is extra) should be open till 11pm like is was in the past . Guests are paying extra for those floors and should have the option to come in there after dinner even if only for drinks and to relax . I think that these small changes would elevate this property to the next level.
Stayed 10 nights in Sep 2024

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 6 nights in Sep 2024