Arawa Park Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arawa Park Hotel

Exterior
Front of property
Superior Room, 2 Queen Beds
View from room
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    12 min walk
  • Government Gardens
    17 min walk
  • Tamaki Maori Village
    18 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

Deluxe King Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

King One Bedroom Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room

  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About the area

Rotorua

With a stay at Arawa Park Hotel, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua. .This luxury hotel is 0.1 mi (0.2 km) from Racing Rotorua and 0.5 mi (0.9 km) from Whakarewarewa Hot Springs.

What's nearby

  • Rotorua Central Mall - 12 min walk - 1.1 km
  • Tamaki Maori Village - 18 min walk - 1.6 km
  • Whakarewarewa: The Living Maori Village - 19 min walk - 1.6 km
  • Polynesian Spa - 20 min walk - 1.7 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.4 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Shadehouse Cafe - ‬2 min drive
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk

About this property

Arawa Park Hotel

Luxury Rotorua hotel in Glenholme with free parking
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: NZD 30-30 for adults and NZD 15-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Atrium Restaurant

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch smart TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Iron/ironing board
  • LED light bulbs

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 1009 reviews" "
Rating 8 - Good. 341 out of 1009 reviews" "
Rating 6 - Okay. 235 out of 1009 reviews" "
Rating 4 - Poor. 130 out of 1009 reviews" "
Rating 2 - Terrible. 73 out of 1009 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jacqui

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, blood on the sheets etc. bath dirty, food on the floor. No utensils to make coffee. Very disappointing, as it was lovely years ago
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Business traveller
Disliked: Cleanliness
Great location, Comfy Beds. But, very tired & dated - cleanliness of room, particularly the bathroom was well below average standard
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service
We are happy with Arawa. The rooms are spacious, water is hot, room is warm. The only suggestion is to offer nicer cafe ambience and buffet breakfast. Normally, guests will go out after breakfast. So, don't worry about lunch and dinner. Focus on the buffet breakfast. God bless Arawa. Don't give up!
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Eloy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2024

6/10 Okay

Roy

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was handy for what we requied staff were helpful and freindly
Stayed 1 night in Aug 2024

6/10 Okay

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice comphy bed very clean beautiful view from our room. No plates or cutlery in rooms just two cups two teaspoons no teatowels. Grotty electric jug that leaked all over the bench. Staff were friendly. Wasnt for us though as weve stayed in other hotels that do supply plates & cutlery.
Stayed 1 night in Aug 2024

10/10 Excellent

sangkwun

Stayed 1 night in Jul 2024

8/10 Good

Dean

Liked: Staff & service
*
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Pip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner bath and huge room with attractive view overlooking race course. Very good value for money. Reception staff excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Hiraina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious, TV is a big screen, beds so comfortable! Also loved the spa and the balcony overlooking the race-course!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ehsanul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel. Spacious room. Friendly and supportive stuff. Convenient location.
Stayed 1 night in Jul 2024

8/10 Good

Martin

Stayed 1 night in Jul 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, will do again.
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Staff & service
noisy ,staff not nice
Stayed 2 nights in Jul 2024

8/10 Good

Kusik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service
Confortable
The rooms are very spacious. It is quite old.
Stayed 2 nights in Jul 2024

8/10 Good

Joanne

Travelled with family
Liked: Staff & service
Very spacious room with comfortable beds bathroom clean but very outdated. Easy parking and friendly staff checking in. Just bear in mind walls are paper thin.
Stayed 1 night in Jul 2024

8/10 Good

Jaimi

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel room was very spacious and clean, but hotel is in serious need of a refurb. All of the furniture and appliances are very old/dated. With that being said the beds were very comfortable and it was nice having a small private deck. Room service was very delayed. But staff were friendly. Good value for money overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Lizz

Stayed 1 night in Jul 2024

8/10 Good

Nicola

Travelled with partner
Liked: Staff & service, amenities
Great location, and friendly & helpful staff. The room was really spacious & beds super comfy! However, the room could do with a deep clean & general dusting. The spa pool hadn’t been cleaned in a while & the luggage shelf was uncleaned too. Other than that, a great option for a weekend in Rotorua if you want to stay centrally, with a parking option.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good value hotel
Hotel is a bit dated. Very large room. Was excited to have a spa bath in the room but filled it with water and the Jets wouldn't work. High quality soaps and lotions. Couldn't figure out how to get the TV onto live TV. Seemed to only be setup for Chronecast and streaming apps. The secure car park at the back was hard to find. Had to park alongside the building which was not lit very well.
Stayed 1 night in Jul 2024