Crowne Plaza Saint John Harbour View, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Saint John Harbour View, an IHG Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Indoor pool
Property amenity
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Hot tub
  • Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    13 min walk
  • Harbour Station
    13 min walk
  • Saint John Trade and Convention Centre
    14 min walk
  • Saint John, NB (YSJ)
    18 min drive

Room options

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premium Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • 19 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Harbour View

  • 15 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Harbour View

  • 19 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Saint John

A stay at Crowne Plaza Saint John Harbour View, an IHG Hotel places you in the heart of Saint John, steps from Lord Beaverbrook Rink and 5 minutes by foot from Fort Howe. .This hotel is 0.6 mi (1 km) from New Brunswick Museum and 0.6 mi (1 km) from Market Square.

What's nearby

  • Market Square - 13 min walk - 1.1 km
  • Harbour Station - 13 min walk - 1.1 km
  • Saint John Trade and Convention Centre - 14 min walk - 1.3 km
  • Marco Polo Cruise Terminal - 2 min drive - 1.7 km
  • Saint John Regional Hospital - 5 min drive - 4.7 km

Getting around

  • Saint John, NB (YSJ) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Peppers Pub - ‬16 min walk
  • ‪Vito's Dining Room & Lounge - ‬14 min walk

About this property

Crowne Plaza Saint John Harbour View, an IHG Hotel

Hotel in Saint John with a fitness center and a 24-hour front desk
Crowne Plaza Saint John Harbour View, an IHG Hotel offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Harbourvue Horizon, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Saint John? This hotel has 5700 square feet (530 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 18.00 for adults and CAD 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/games room
  • Bike tour information
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference centre (5700 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 142
  • Front entrance ramp
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Renovated entire property – November 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Crowne Plaza Saint John Harbour View, an IHG Hotel Hotel
Crowne Plaza Saint John Harbour View, an IHG Hotel Saint John

Crowne Plaza Saint John Harbour View, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 188 reviews" "
Rating 8 - Good. 45 out of 188 reviews" "
Rating 6 - Okay. 22 out of 188 reviews" "
Rating 4 - Poor. 6 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gail M

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk was great. We arrived around 8:15 pm and the restaurant closed at 9:00. We arrived at 8:30 in the restaurant and waited 15 minutes to be seated. Then wait staff seemed to disappear at times. 2 couples left as no one seated them after 20 minutes. Not sure what the problem is but you can do better. Breakfast staff was much more attentive.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail M

Liked: Cleanliness, staff & service, room comfort
Liked it so much we booked again.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Aug 2024

2/10 Terrible

Sue

Disliked: Cleanliness, property conditions & facilities
Lipstick on a pig. “Refurbished” means take an old property, slap some paint on it and claim it has been renovated.
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline, UXBRIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, welcoming and warm inside! The staff were so friendly and informative. The outside needs a lot of updating and TLC but I think its occurring right now as it was evident while we were there.
Stayed 1 night in Aug 2024

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a night or two. Nothing extra special really. Clean and comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have always had a very good experience. The Crown is our go to hotel in St John
Stayed 1 night in Aug 2024

10/10 Excellent

OLEKSANDR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date pleasant decor and high quality furnishings. Very comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

GIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Aug 2024

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was rude. Room was not very clean. Hotel was suppose to be renovated but wall was falling apart above ac
Stayed 2 nights in Aug 2024

6/10 Okay

Jocelyne

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always top notch friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Saad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an enjoyable stay in every way!
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly and helpful staff, went above and beyond to help us with various issues. Property is a bit dated despite what appears to be recent renovations. Close to highway so a bit noisy. Overall good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problèm was the not Working Véry well
Stayed 3 nights in Aug 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice and clean. Updated nicely
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Exterior needs upgrade
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Stayed 1 night in Aug 2024