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Hotel Riu Gran Canaria - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Gran Canaria - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Steam room
Interior detail
Interior detail
Snack bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Urb. Las Meloneras s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35106
  • Meloneras Beach
    10 min walk
  • Maspalomas Lighthouse
    13 min walk
  • Kaori
    1 min walk
  • Las Palmas (LPA-Gran Canaria)
    34 min drive

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony, Garden View (Sofa Bed)

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View (Sofa Bed)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony, Garden View (Swim-up suite Adults Only )

Suite, Balcony, Garden View (Swim-up suite Adults Only )

Suite, Balcony, Garden View (Swim-up suite Adults Only )

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Garden View

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room, Balcony, Garden View

Family Room, Balcony, Garden View

Family Room, Balcony, Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View

Suite, Balcony, Sea View

  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Riu Palace Oasis

Pool
Breakfast included
Spa
Kids pool
4.6 out of 5, Wonderful, (635)
The price is AU$567
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Riu Palace Oasis

About the area

San Bartolomé de Tirajana

Located in San Bartolomé de Tirajana (Maspalomas), Hotel Riu Gran Canaria - All Inclusive is within a 15-minute walk of Meloneras Beach and Maspalomas Lighthouse. .This all-inclusive property is 11.8 mi (19 km) from Amadores Beach and 3.3 mi (5.4 km) from Yumbo Shopping Center.

What's nearby

  • Meloneras Beach - 10 min walk
  • Maspalomas Lighthouse - 13 min walk
  • Maspalomas Beach - 16 min walk
  • Maspalomas Dunes - 10 min drive
  • Yumbo Shopping Center - 10 min drive

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • Las Dunas
  • ‪Café de Paris - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Baobab - ‬8 min walk
  • ‪Grand Italia - ‬11 min walk

About this property

Hotel Riu Gran Canaria - All Inclusive

All-inclusive San Bartolomé de Tirajana property in Maspalomas with 6 restaurants
Hotel Riu Gran Canaria - All Inclusive offers 639 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This San Bartolomé de Tirajana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 639 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a waterslide, and a fitness center. This property also features complimentary wireless internet access, a hair salon, and bike storage.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Las Dunas, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Las Dunas - This buffet restaurant serves breakfast, lunch, and dinner.
Atlántico - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Kaori - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Amore Mio - This theme restaurant serves dinner only. Reservations are required. Open daily.
Kulinarium - This restaurant serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Spa facilities
Limited spa services
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 8 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 6 restaurants
  • 6 bars/lounges and 1 poolside bar

Restaurants on site

  • Las Dunas
  • Atlántico
  • Kaori
  • Amore Mio
  • Kulinarium

Things to do

  • 6 outdoor pools
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Bike storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Playground
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Renovated entire property – July 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

ClubHotel Riu Gran Canaria All Inclusive
ClubHotel Riu Gran Canaria San Bartolome de Tirajana
ClubHotel Riu Gran Canaria
Hotel Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria Bartolome Ti
Hotel Riu Gran Canaria
Hotel Riu Gran Canaria All Inclusive
Hotel Riu Gran Canaria - All Inclusive All-inclusive property
Hotel Riu Gran Canaria - All Inclusive San Bartolomé de Tirajana

Hotel Riu Gran Canaria - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 495 reviews" "
Rating 8 - Good. 155 out of 495 reviews" "
Rating 6 - Okay. 43 out of 495 reviews" "
Rating 4 - Poor. 8 out of 495 reviews" "
Rating 2 - Terrible. 12 out of 495 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. The property was clean and well kept. The entertainment crew was magnificent. The staff was friendly and courteous. We enjoyed the restaurants. The Kulinarium dinner was outstanding! Will definitely come back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Eustaquio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this Rui Gran Canaria hotel and resort very much.
Stayed 3 nights in Jun 2024

10/10 Excellent

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Jun 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very rude restaurant staff
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Travelled with partner
Very rude restaurant staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service, room comfort
Bastante bien
En general la impresión fue buena, aunq las instalaciones presentaban algunas deficiencias. Los baños necesitan alguna reforma, hay moho en las juntas y algo más
Stayed 2 nights in May 2024

8/10 Good

Chad Lian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely! Great ocean views. The food could use a little work.
Stayed 6 nights in May 2024

10/10 Excellent

Cathryn Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff really enjoyed the stay food was very good
Stayed 4 nights in May 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we’ve ever been. Incredible experience. Staff simply amazing, so friendly and so helpful. You are greeted all the time every where you go within the hotel. The food is great and very varied. Lots of vegetarian options. Staff went above and beyond!
Stayed 7 nights in May 2024

10/10 Excellent

Ana

Stayed 7 nights in Mar 2024

10/10 Excellent

Garen, Lausanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with top rated staff well trained and attentive food is extremely high quality for the price and good drinks at the open bar. Thank you RIU
Stayed 6 nights in Mar 2024

2/10 Terrible

alin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms are very small, Terrible, terrible food.
Stayed 6 nights in Feb 2024

2/10 Terrible

alin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room and balcony were extremely small. No iron and no ironing board. Terrible pillows. Way too many insects inside the toom. Coffee machine is only for instant coffee. Staff lied about the restaurant reservations, as we could not go to any restaurants, so all we could eat was just buffet food wich was simply put...horrible! Water in the pools was cold. Cheap drinks. Extremely disappointed. Please stay away from this property.
Stayed 7 nights in Feb 2024

10/10 Excellent

Aaron, FPO AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality of food for all inclusive!
Stayed 7 nights in Jan 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Nice and pleasant place to stay. A few things to work on but was a relaxing holiday.
Stayed 5 nights in Nov 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, room comfort
Not Adult only section
My biggest complaint about the hotel is that there were specific adult only sections and they did not enforce nor were they consistent with the actual adult only section not only were children allowed to stay in the building they were allowed in the Jacuzzi, where it was specifically posted that only adults were allowed in as well as the spa area. The Hotel did have posted signs all over the place, stating where children were allowed to go however, none of the staff actually enforced until they were asked to do so. Also, this hotel is mainly for Nordic country Europeans, and that was made very prevalent multiple times by different staff members when we were question as to why we were there or if we truly were staying at the hotel Lastly, the food in the all inclusive is not worth it, you can get better food outside of the hotel for cheaper prices.
Stayed 7 nights in Apr 2023

6/10 Okay

Andres

Stayed 2 nights in Mar 2023

10/10 Excellent

Pramodini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent holiday!
Stayed 5 nights in Feb 2023

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Facilities and great customer service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

2/10 Terrible

ASHLEY

Disliked: Staff & service, room comfort
Stay Away!
If I could give no stars to this place I would, but the 1 star goes to some of the staff like Sarah who was kind & accommodating. Besides that it was not a positive stay and the food was sub-par. My fiancée had a burn accident with the soup they were serving and ended up with 2nd and 3rd degree burns. They don’t put caution signs or hot labels. No one ever checked on us or tried to help assist when he got burned. They said they only allow staff members to use first aide kits, didnt have a doctor come onsite, & just called us a taxi for the hospital. If he would have had some assistance & cold water immediately we wouldn’t have had a $600 doctor bill! It ruined the rest of our trip because we couldnt do anything in water or excursions. The rooms are basic & have funny smells. The A/C in the rooms dont work well & the shower water fills up over your feet while your showering & the drain takes about 12-15 mins to drain the water out. Oh & when asked to speak with a manager they kept saying he wasn’t available until the very last day right before we were traveling home! Thanks again for your terrible service and treatment. If you’re American, stay away from this place!
Stayed 2 nights in Oct 2022

2/10 Terrible

ASHLEY

Stayed 1 night in Oct 2022

10/10 Excellent

Manfred

Stayed 7 nights in Oct 2022