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Grupotel Orquidea

4.0 star property

Photo gallery for Grupotel Orquidea

Exterior
Balcony view
In-room safe, desk, free WiFi, bed sheets
On the beach, black sand, beach volleyball
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    ‪10 min walk‬
  • El Aguila Beach
    ‪18 min walk‬
  • Sioux City Park
    ‪6 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

Grupotel Las Pitas

  • Pool
  • All-inclusive
  • Kitchen
  • Free WiFi
4.1 out of 5, Very good, (63)
The price is AU$222
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Grupotel Las Pitas

About the area

San Bartolomé de Tirajana

With a stay at Grupotel Orquidea in San Bartolomé de Tirajana (Bahia Feliz), you'll be within a 15-minute drive of Yumbo Shopping Center and Maspalomas Dunes. .This beach hotel is 19.9 mi (32 km) from Puerto Rico Beach and 2.3 mi (3.8 km) from San Agustin Beach.

What's nearby

  • Bahía Feliz - 10 min walk
  • El Aguila Beach - 18 min walk
  • San Agustin Beach - 10 min drive
  • Yumbo Shopping Center - 12 min drive
  • Maspalomas Dunes - 14 min drive

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Family fun on the beach, with 4 outdoor pools, near San Agustin Beach
Grupotel Orquidea offers 255 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 255 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events.
Grupotel Orquidea has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Meeting rooms - 2

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 91 reviews
Rating 8 - Good. 39 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Holiday totally ruined. Avoid!
Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

8/10 Good

JOSE DOMINGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, donde la comida está genial, hay tres piscinas que están muy bien, el servicio es muy bueno.
Stayed 2 nights in Oct 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Deben mejorar en algunos aspectos
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon, Uitgeest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

José luis Pereiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel perfecto, buena atención, buen alojamiento, comida buena y variada. Muy recomendable para descansar unos días, recomiendo coger el todo incluido.
Stayed 5 nights in Oct 2024

8/10 Good

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel trop anglophone. Aucune animation en espagnol un peu frustrant pour une île espagnole, rien pour continuer la fête après 23h00. Réfectoire trop bruyant, et heureusement hors période scolaire. Je n'ose pas imaginer en pleine saison. Chambre pas trop bien isolée, bruit de chasse d'eau, de douche, de chaise qu'on traîne sur la terrasse des autres chambres... Le Spa mériterait un peu plus de déco, il est assez tristounet. Personnel très agréable et très serviable. Les repas étaient convenables, par contre pour les vins la carte serait à revoir. Espace aquatique agréable.
Stayed 7 nights in Oct 2024

8/10 Good

Mariell carmen

Travelled with family
Liked: Property conditions & facilities
Family with kids 3 and 5 year
Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

10/10 Excellent

RICCARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO
Stayed 7 nights in Oct 2024

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera experiencia en un hotel familiar..eramos de hoteles para adultos...y sinceramente...lo pasamos genial tenia lo que buscamos tranquilidad con un pequeño murmullo a lo lejos de la alegría infantil...lindos jardines ..personal agradable..comidas y bebidas acectables ...muy recomendable para desconectar con un toque de alegría..volverémos gracias a todo el personal por su amabilidad
Stayed 2 nights in Sep 2024

8/10 Good

Elena

Liked: Staff & service, room comfort
Disliked: Cleanliness
La estancia a sido muy buena, salvo por la limpieza de la habitación que es muy mejorable. Por lo demás, genial, para volver en otras ocasiones
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Alicia

Travelled with partner
Muy recomendable , la comida del buffet estaba espectacular y los bartenders de 10
Stayed 3 nights in Sep 2024

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma viagem incrível!!! Amamos e com certeza voltaremos. A hospitalidade e amabilidade dos funcionários são indescritíveis. Estamos encantados!!! GRACIAS!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La experiencia fue super positiva. La habitación muy bonita y cómoda Las instalaciones amplias y muy limpias. La comida variada y muy rica. El personal muy amable y educado, hacemos una mención especial en la recepción a Saray porque fue super simpática, atenta y agradable. Volveremos sin duda. Recomendado 100x100.
Stayed 2 nights in Sep 2024

10/10 Excellent

ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

MARIA DEL CARMEN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024