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Altura Hotel

3.0 star property

Photo gallery for Altura Hotel

Studio
Porch
Suite
Suite
Standard Tent

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela
  • Poás Volcano National Park
    ‪19 min walk‬
  • Poas Volcano
    ‪11 min drive‬
  • La Paz Waterfall Gardens
    ‪22 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 40 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Studio

Studio

Studio

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Chalet, Jetted Tub

Chalet, Jetted Tub

Chalet, Jetted Tub

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed

  • 36.5 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 35 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Futon

View all photos for Family Tent

Family Tent

Family Tent

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Tent

Standard Tent

Standard Tent

  • 38.48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Superior Room, Multiple Beds, Garden View (Quetzal)

Poas Volcano Lodge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (449)
The price is AU$169
for 1 room
includes taxes & fees
8 May - 9 May
Poas Volcano Lodge

About the area

Poasito

With a stay at Altura Hotel in San Juan, you'll be a 3-minute drive from Poás Volcano National Park and 10 minutes from Corso Lechería. .This hotel is 3.4 mi (5.5 km) from Colinas del Poas and 3.7 mi (6 km) from Poas Volcano.

What's nearby

  • Poás Volcano National Park - 19 min walk - 1.6 km
  • Poas Volcano - 11 min drive - 6.1 km
  • Colinas del Poas - 15 min drive - 5.6 km
  • Hacienda Alsacia - 19 min drive - 12.2 km
  • La Paz Waterfall Gardens - 22 min drive - 15.4 km

Getting around

  • Heredia Station - 51 min drive
  • Juan Santamaria Intl. Airport (SJO) - 55 min drive

Restaurants

  • ‪Hacienda Alsacia - ‬19 min drive
  • ‪Fresas del Volcán - ‬12 min drive
  • ‪Freddo Fresas - ‬7 min drive
  • ‪La Casa del Café - ‬20 min drive
  • ‪Cafetería Souvenir Volcán Poás - ‬10 min drive

About this property

Altura Hotel

Hotel with free breakfast, near Poás Volcano National Park
Altura Hotel offers 7 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 7 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altura Hotel Poasito
Altura Hotel
Altura Poasito
Altura Hotel Hotel
Altura Hotel San Juan
Altura Hotel Hotel San Juan

Altura Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 244 reviews
Rating 8 - Good. 67 out of 244 reviews
Rating 6 - Okay. 9 out of 244 reviews
Rating 4 - Poor. 9 out of 244 reviews
Rating 2 - Terrible. 6 out of 244 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property and unique rooms.
Stayed 1 night in Jan 2025

2/10 Terrible

Eduardo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our anniversary trip turned into a nightmare. We booked through Expedia, expecting something beautiful as the pictures and IG profile, but were shocked to find ourselves in a filthy, claustrophobic container room. Creepiness: The room was dusty, the windows were grimy, and the bathroom was so small that even a single person felt cramped. The accordion doors offered zero privacy. Disgusting: The bed, shoved into a tiny corner, was clearly never properly cleaned. The sheets were constantly slipping off, revealing a horrifyingly cheap mattress that groaned with every movement. Unsafe: The only access to the first floor was via a rickety, outdoor staircase – the indoor one looked too dangerous to even attempt. Unhygienic: The coffee mugs were covered in mold and dust. Pathetic: Breakfast consisted of minuscule portions of cold gallo pinto, eggs, and plantains. Avoid this place at all costs. The 9-star reviews are a complete lie. There are far better options nearby. The photos are incredibly misleading.
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited
Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky setting. We had Unit 6, which was two-story for four people. First floor-all glass with curtains. Second floor appeared to be a converted shipping container. Which was fine and worked out; kind of like a 'tiny house'. We would have opened the windows, but there were no screens, and the smell from the horses next door was overpowering. The interior stairwell is metal (tough on bare feet) steep and not placed in the best location; getting out of the second floor bed could end in disaster if the hatch isn't closed. Otherwise, it was comfortable for our needs, quiet except for some late night voices and dogs barking. Breakfast was included and very good.
Stayed 1 night in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome. Beautiful setting. Easy access to Poas volcano.
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful property overlooking San Jose, close to Poas volcano. Property is a bit primitive...sort of between glamping and a traditional hotel...gets cold at night. Space heaters provided but bring warm pj's and socks. Breakfast was great. If you want a luxury get away, this is not it. If you are looking for something unique, quiet, on a beautiful property and don't mind foregoing some luxury's, this is a great choice....also loved the cows and a donkey next door and a couple of nice dogs wandering the property...saw some wildlife too.
Stayed 3 nights in Dec 2024

8/10 Good

K

Stayed 1 night in Nov 2024

10/10 Excellent

Seyed Alireza

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Altura Hotel is an absolute gem nestled in the heart of Costa Rica’s stunning landscape! The breathtaking views, cozy accommodations, and impeccable hospitality create a perfect haven for relaxation and adventure. Every detail is thoughtfully designed, from the delicious breakfast to the charming decor, making the experience truly unforgettable. Highly recommend staying here for a memorable and serene getaway!
Stayed 1 night in Dec 2024

10/10 Excellent

RICARDO

Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Nov 2024

8/10 Good

Gopi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing location .the set up is very beautiful. Can do some maintenance to upgrade the property
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spectacular views! Clean rooms
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The Altura is a great choice for visiting Poas. Quiet location, great views of the valley below. Great included breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Katya Yesenia Torres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was great, everything was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
The place is magical, everything bloomed and was clean, the staff is pleasant. There are animals and the breakfast is fresh and good. I will recommend that place
Stayed 1 night in Jul 2024

4/10 Poor

Katja

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a funky style property, which would have been cool had the amenities been working. The first room had the bathroom flooding that it rained down to the bottom floor. Our new room didn’t have enough hot water for the jacuzzi to work and the heater downstairs was broken. The cottage was damp and cold as was the bed. The staff was lovely though and ready to help as best they could. The grounds of the hotel were very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Yailen, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little spot , just stayed for a night, great location close to Poas Volcano and La Paz Waterfall which were the spots we visited.
Stayed 1 night in Jun 2024

10/10 Excellent

Aravind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property close to Poas volcano
Stayed 1 night in Jun 2024

10/10 Excellent

Jeniffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amé la estadía. Es un sueño la localización de este hotel. Hay áreas que deben tener un mejor mantenimiento pues da la impresión de verse abandonadas. Pero en general el lugar es hermoso, la "tent" hermosa y limpia, el desayuno rico.
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan, Coconut Creek

Stayed 1 night in May 2024

10/10 Excellent

Celia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a unique property. My family (partner and 2 kids) stayed in the suite and had so much fun. The views are spectacular, my kids loved exploring the property and getting to know the dogs and cats that roam about. Beautiful, relaxing, and fun. Wish we could stay longer.
Stayed 1 night in May 2024

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most magical places in CR. Feels like a unique home away from home
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024