With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.
Castillo San Felipe del Morro - 18 min walk - 1.5 km
Pan American Pier - 3 min drive - 2.0 km
Puerto Rico Convention Center - 6 min drive - 4.6 km
Getting around
Sacred Heart Station - 8 min drive
Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Restaurants
Raíces - 3 min walk
Pirilo Pizza Rústica - 1 min walk
Starbucks - 2 min walk
Muelle 13 - 3 min walk
Cafeteria Mallorca - 2 min walk
About this property
Fortaleza Suites
Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
24 hours off-site parking (USD 20.07 per day); discounts available
Food and drink
Coffee/tea in a common area
Family friendly
Laundry facilities
Conveniences
Vending machine
Water dispenser
Guest services
24-hour front desk
Change of towels (on request)
Housekeeping (on request)
Laundry facilities
Luggage storage
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Step-free path to entrance
Upper floors accessible by stairs only
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Shared microwave
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Hairdryer
Towels
Entertainment
TV channels
TV
More
Individually decorated
Individually furnished
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 60.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
We should mention
This property does not have elevators
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It is a nice place with 24 hours reception person. Very clean and quiet.
Blancae
Stayed 5 nights in Aug 2024
8/10 Good
Ebony, Dunn
Travelled with partner
20 Aug 2024
Liked: Cleanliness, staff & service, amenities
Be aware this is an old building so the water pressure is horrible; have to put toilet paper in the trash can which was different; but room was extremely clean when we arrived; this is in a great location in Old San Juan, literally can walk anywhere; staff is nice; great communication
Ebony
Stayed 4 nights in Aug 2024
4/10 Poor
Abigail
19 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very convenient. However the room was extremely small with no space even for large luggage. (10x10) If you take a shower be careful as the entire bathroom floor gets wet.
I loved Fortaleza suites! Very central, they had towels and sunscreen to use, very calming fountain that you can hear from the hallway. My one complaint was the bright hallway light shining through the door l. Other than that it was wonderful. I’d love to return one day!
Jeffery
Stayed 2 nights in Aug 2024
10/10 Excellent
Michael
Travelled with family, Travelled with partner, Travelled with group
We loves the cozy room as well as the sitting area. Location is great due to it's proximity to everything. Great place to stay for a great experience in Old San Juan!!!
We recommend and we plan to go back!
Great customer service! What I did like the most about this property is that is close to everything that you probably want to do in old San Juan. When I got to my room everything was super clean . Also , I traveled alone. So, if you are doing a solo trip this could be a good place to stay for you. If I would be back ? Without no doubts !!
We had a pleasant stay here! Clean and walking distance to most areas - would definitely stay here again.
Thanh
Stayed 5 nights in Aug 2024
8/10 Good
Todd
Travelled with family
12 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is kinda hard to find if you aren't watching. It was very quiet at night, and the staff was very helpful when we had a question. Plenty of restaurants and shopping right out the front door. If i had any real complaints, i did not care for the self service kitchen.
I wouldn’t book again but i enjoyed my stay. The staff were friendly the place was clean no doubt about that. But I was solo traveling and one night one od the workers came into my room to deliver something and they didn’t know I was in there. Is was uncomfortable bc I woke out of my sleep to see his face and it was scary at first. Then 2 nights later they announced there would be no night shift. That didn’t make me feel the safest and they emailed everyone so I saw all the guests emails. I think that is a safety concern. Not a big deal to some I suppose hut to be this hotel wasn’t the most comfortable option for solo travel.