With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.
Castillo San Felipe del Morro - 18 min walk - 1.5 km
Pan American Pier - 3 min drive - 2.0 km
Condado Beach - 5 min drive - 4.1 km
Puerto Rico Convention Center - 6 min drive - 4.6 km
Getting around
Sacred Heart Station - 8 min drive
Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
Restaurants
Raíces - 3 min walk
Pirilo Pizza Rústica - 1 min walk
Starbucks - 2 min walk
Muelle 13 - 3 min walk
Cafeteria Mallorca - 2 min walk
About this property
Fortaleza Suites
Colonial guesthouse in San Juan with a 24-hour front desk
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour offsite parking (USD 20.07 per day); discounts available
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 60.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 887900
We should mention
This property does not have elevators
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was so nice ! only thing is i wish we had windows but that is coming from someone very privileged. bed was comfy staff was kind it was busy outside but it felt safe and secure!
Bella
Stayed 5 nights in Dec 2024
10/10 Excellent
Grisselle
Travelled with group
1 Jan 2025
Liked: Cleanliness, staff & service
Safe, clean and beautiful
It was tight in old San Juan. Next to many restaurants, shops and bars.
Stayed in 2 bedroom suite for a night. Rooms and lobby were tastefully decorated. Had to leave at 2am so 24hr parking was a must. Walking to nearby parking building seems to be safe. Although it was next to busy streets, the room was surprisingly quiet. 24hr front desk is rare these days. I would choose hotels over Airbnb for any short stays (<3nts) for the reason.
We loved the location and the staff was great. Our only complaint is that some of the others staying there were loud, but that’s not Fortaleza’s fault. They were quick to take care of the issue.
Fernando
Stayed 7 nights in Nov 2024
6/10 Okay
Yesenia
Travelled with partner
27 Dec 2024
Liked: Cleanliness, staff & service
Located in the heart of Old San Juan, walkable to restaurants, bars and shopping. It is clean, good air con and comfortable. The architecture is lovely and colonial, but the furniture and facilites need updating. Would be nice to have colonial style furniture or go modern, what is there now is unattractive, not what was expected having a “Wonderful” rating. The check-in and check-out was easy and friendly service.
The street outside is a little deceiving, but the inside is charming! It was weird that I could hear my neighbors shower and frustrating that I couldn’t turn up the volume on the TV, but the room was clean. The bed was comfortable and inviting. The staff was helpful and cordial. Overall, a good pic.
Patrick
Stayed 1 night in Dec 2024
6/10 Okay
Clément
Travelled with partner
24 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location if you are looking for a small hotel within walking distance of the old port cruise terminal.
Very small room with minimal amenities.
We arrived late and they were responsive which was great. They wouldn’t extend for late check out so we barely was able to sleep in the room. It’s an old building and it was clean and nice sheets. We couldn’t place toilet paper in the toilet, the water pressure was low, and we saw a water bug being on the first floor. We couldn’t use the kitchen because another family was there boiling eggs in the water pot.
The moment my husband and I enter the property we were hit with a strong odor of mold. We didn’t sleep all night because my husband has allergies and was having trouble breathing. We only booked for one night and left the bed day.
Non-functional toilets. Power outages occurred often. Very noisy establishment. You are able to hear conversation from all surrounding areas. Hotel room floor was filthy.
I looooved my stay here!! The staff is so helpful and friendly. I would definitely recommend this hotel.
Virgie
Stayed 1 night in Nov 2024
8/10 Good
Kathy
Travelled with partner
17 Dec 2024
Liked: Cleanliness, staff & service, amenities
This located in the middle of “old San Juan”, close to the coastline and many tourist attractions. The hotel has spacious suites with full kitchen and two master bedrooms. The building is very old and in slight disrepair. The air conditioning is more like air circulation ☹️.