Fortaleza Suites

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Presidential Suite  | Living room
Presidential Suite  | Private kitchen
Fortaleza Suite  | Terrace/patio
Luna (Interior View)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    1 min walk
  • Plaza de Armas
    4 min walk
  • Port of San Juan
    6 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Juan

With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.

What's nearby

  • Port of San Juan - 6 min walk - 0.5 km
  • San Juan Gate - 8 min walk - 0.7 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.0 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24 hours off-site parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1004 reviews" "
Rating 8 - Good. 238 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Blancae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place with 24 hours reception person. Very clean and quiet.
Stayed 5 nights in Aug 2024

8/10 Good

Ebony, Dunn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Be aware this is an old building so the water pressure is horrible; have to put toilet paper in the trash can which was different; but room was extremely clean when we arrived; this is in a great location in Old San Juan, literally can walk anywhere; staff is nice; great communication
Stayed 4 nights in Aug 2024

4/10 Poor

Abigail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very convenient. However the room was extremely small with no space even for large luggage. (10x10) If you take a shower be careful as the entire bathroom floor gets wet.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the common area and how we were always asked if we wanted our room cleaned or not
Stayed 4 nights in Aug 2024

2/10 Terrible

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really friendly stay, but it’s a bit too old with old smell. Probably because its Old San Juan area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Fortaleza suites! Very central, they had towels and sunscreen to use, very calming fountain that you can hear from the hallway. My one complaint was the bright hallway light shining through the door l. Other than that it was wonderful. I’d love to return one day!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loves the cozy room as well as the sitting area. Location is great due to it's proximity to everything. Great place to stay for a great experience in Old San Juan!!! We recommend and we plan to go back!
Stayed 1 night in Aug 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! What I did like the most about this property is that is close to everything that you probably want to do in old San Juan. When I got to my room everything was super clean . Also , I traveled alone. So, if you are doing a solo trip this could be a good place to stay for you. If I would be back ? Without no doubts !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay here! Clean and walking distance to most areas - would definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is kinda hard to find if you aren't watching. It was very quiet at night, and the staff was very helpful when we had a question. Plenty of restaurants and shopping right out the front door. If i had any real complaints, i did not care for the self service kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Christy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine didn't work. That's the only bad thing about our stay. Everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

sergio, North Hollywood

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BALASUBRAMANYA

Travelled with family
Liked: Cleanliness, amenities
Good locarion, ftiendly sercice.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era limpia y espaciosa. La ubicación excelente. El personal muy amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continently located near the tourist attraction and the old style structure and feeling was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Roseannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 3 nights in Jul 2024

6/10 Okay

Alyssa J

Liked: Cleanliness
Disliked: Amenities
I wouldn’t book again but i enjoyed my stay. The staff were friendly the place was clean no doubt about that. But I was solo traveling and one night one od the workers came into my room to deliver something and they didn’t know I was in there. Is was uncomfortable bc I woke out of my sleep to see his face and it was scary at first. Then 2 nights later they announced there would be no night shift. That didn’t make me feel the safest and they emailed everyone so I saw all the guests emails. I think that is a safety concern. Not a big deal to some I suppose hut to be this hotel wasn’t the most comfortable option for solo travel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super convenient!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024