6/10 Okay
Jan B.
21 Feb 2019
La casa de Emma a slight disappointment
Overall we enjoyed our stay at La casa de Emma.
Positives:-
A lovely quiet location away from the touristy spots (shame about the constant barking dogs).
Lovely walks available around the village and to the beach.
Negatives:-
The following comments may seem quite insignificant individually but when viewed overall added up to a feeling of disappointment.
The ceiling light pendant in the second bedroom was hanging precariously and did not work. Only two mugs provided for 4 people.
The description by Homeaway states:-
“You can easily park in the street outside.”
At times this was difficult.
“suitable for elderly and infirm”.
This is not so as there are many steps to negotiate in entering the villa.
“DVD player radio and satellite/cable TV available”
None of these were available for the first week of our stay and were very limited for the whole duration.
“The bottom house is not inhabited”
It was inhabited during our stay.
“Two modern shower rooms”
The shower compartment in the larger bathroom was in desperate need of replacement and the shower tray in the smaller bathroom was full of cleaning materials and tools.
“The accommodation has a spacious terrace.”
No mention is made of the fact that it is in fact the roof and is accessed by yet another external flight of stairs.
Top Kaneran were contacted during the booking and whilst we were occupying the property about some of the above and I was extremely disappointed with their lack of communication throughout. As an example, I asked before we left home whether there was any welcome pack of essentials and if not, where was the nearest supermarket. No reply was received. When we arrived we discovered there was no welcome pack so we had to drive back along the same road we had just used to get there in order to buy some essentials. This road was a challenging 4 miles of hairpin bends and the return trip could so easily have been avoided if a reply had been received from Top Kaneran.
Jan B.
Stayed 28 nights in Jan 2019