6/10 Okay
Tricia
23 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeling
First room had an overpowering smell. Had to leave immediately after entering. Receptionist was wonderful and very helpful. Gave me a new room. On third floor. Elevator worked up on arrival. She even walked me over to elevator to make sure it was working. When it reached 3rd floor made several small jerks as it stopped. Manager explained it was a timing issue.
When I went to leave the next morning the elevator was not working. Had to go down stairs to leave. I called the front desk and ask someone to carry my items down. I have some medical issues that I could not carry items down flights of stars. The receptionist came up to my room and carried my items down for me. She was very apologetic. Very nice young lady. All staff were friendly and helpful. I think the hotel is in process of remodeling, hence the few problems I encountered. Breakfast has a hot breakfast bar. Great choices and eating very clean. I would stay here again.
Tricia
Stayed 1 night in Sep 2024