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The hotel was located in an area with good transport links. I found occasionally it was difficult in my chair with static electricity. I would suggest maybe a couple of handrails in the bathroom to make it a little more accessible, and a bath with a shower is not helpful for someone who has to use a Powerchair. It's also a bit tricky to leave the room in your chair at times. There was much to enjoy about the room, but it could have been tailored a little more towards my needs. I had written to the hotel about a couple of issues, butdid not get replies. The restaurant staff were always kind and helpful. The wifi was occasionally a bit hit or miss.

I chose this hotel due to its idyllic look & since I was traveling with 4 colleagues, they all booked here too. On arrival, found out you don’t stay in the schloss, rather a very unattractive side building, freezing cold, tiny room. The restaurant was closed, another reason I had chosen this hotel was because it had a restaurant, nobody told us it would be closed. Very poor. The service was friendly at breakfast & that’s my reason for ranking this at okay. The lady was lovely & made our start to each day a pleasant one .

Our suite was spacious and lovely, everyone was friendly and helpful, and we will definitely stay here the next time we travel to Jena

The staff was nice and accommodating. The bed was clean and comfortable but the bathroom not up to standard. The hotel is not close to the city center but easy to reach with the Strassenbahn if you don’t want to take your car.

Excellent dinner and breakfast