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Great hotel in central location for the station and town. Friendly staff in well presented hotel

We were very well looked after.

All staff were brilliant especialy Kyle behind the bar and the two young lady's at breakfast nothing too much From check in to check out very professional

We recently stayed at the North Lakes Hotel & Spa as a stopover on our journey from Scotland to England, and it was a fantastic experience. The hotel itself is beautiful, with a warm and welcoming atmosphere, and the family room was perfect for us. The children were thrilled to find named biscuits and their own welcome packs waiting on arrival – such a thoughtful touch! One of my personal highlights was the fresh milk machine just outside our room, which made bedtime bottles for the kids super easy. The room was spacious, tastefully decorated, and catered really well to our family’s needs. While the hotel was incredibly child-friendly overall, we did find the restaurant a bit tricky – it was lovely but hard to get a reservation, and it didn’t feel quite as geared towards families as the rest of the hotel. That said, we would absolutely return and highly recommend it for anyone travelling with children – it made our long journey so much more enjoyable and comfortable.

We were in a lovely quiet room on the 3rd floor, the staff on the desk were very pleasant & chatty. So handy for parking & entertainment

Impressive architectural features. Stained glass windows and marble walls and floors in the public areas. The guest rooms need some refurbishment and the bathrooms need modernising, but the hotel ambience and excellent service provided by the staff made our stay very enjoyable.