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The staff were friendly and courteous. They provided detailed information about the surrounding attractions. I will definitely come again next time.

If you like public bath and sauna, I recommend this hotel. Near Kumamoto castle and entertainment area.

Really impressed by this hotel. Room is small but is well thought out. #1 is having under bed storage space - it's really disappointing when this isn't available in a small room, so I was happy to see it here. Bathroom is a little smaller with no tub (which I don't need) but doesn't feel cramped because the sink is outside the bathroom. There are a number of super useful little shelves. The TV can't be moved so it's difficult to access the HDMI port on the back but then I noticed there is an HDMI port under the TV in wall unit! Wow, I was so happy! Also the TV is mounted on a swing panel for angle adjustment. The chair has a back and is comfortable. There's no wall desk counter, instead a round table which could be moved which was adequate for me. Also the bathroom floor is level with the room floor which is great. It's a well thought out room but I had one problem. For some reason the blackout curtain rail doesn't extend to the window edge! (It really should extend beyond) So it won't be able to block the light as planned but luckily I had some tape and was able to put up the curtain the last inch to block the morning light. Location in the shopping arcade just across the street from Sakuramachi and walking distance to the castle is suberb, and yet the room is quiet. Breakfast looked pretty good but I did not opt for it. I really liked stairway access so don't have to wait for the elevator every time.

Is great

Great location, new and clean facilities. Good value for money.

KOKO Hotel is conveniently located in a shopping and convention center, close to the castle and downtown areas. The room was very well equipped and large for Japanese standards. Staff very kind and helpful. I happily recommend the place.