6/10 Okay
Jodie A.
6 Apr 2025
Liked: Cleanliness
Great View/Location
The view and location of the property were absolutely stunning—no complaints there. However, the overall experience left a lot to be desired. The beds were quite small and not particularly comfortable, which made it hard to get a good night’s sleep. Having adults share a double bed for this accommodation is not acceptable, especially when there is plenty of room to accommodate larger beds in the rooms.Firstly, asking for the security deposit two weeks before check-in felt excessive and a bit out of the ordinary. Then, upon arrival, the property wasn’t even ready—cleaners were running behind schedule, yet there was no offer of a late check-out to compensate. It felt like the focus was purely on turnover, getting guests in and out as quickly as possible.Communication was another issue. We received multiple messages about returning keys… even though we were never given any keys to begin with. The whole process felt completely disorganised.For a property hosting 11 people at a premium nightly rate, we expected better. There were minimal supplies for adults, not nearly enough toilet paper for the duration of our stay, and very little provided to help us maintain the space to their standards. If guests are expected to look after the property, then at the very least, stock it properly to make that possible.With better management and attention to guest needs, this property could really shine—but right now, it's not living up to its potential.
Jodie A.
Stayed 2 nights in Apr 2025