4/10 Poor
Verified traveller
20 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed
The experience overall was not good at all, first of all it is not the manor that you stay in you stay in a totally different place, we were greeted by very unwelcoming staff, we arrived 25 minutes early fair enough so we went to get coffee and was greeted by the man behind the bar we asked for two coffees one latte one black he looked at us ran off and didnt see anyone for 15 odd minutes came back with another member of staff and didnt understand what we were asking as he was from another country the other staff member had to translate coffee was fair price, then we went to our room smelt very musky, dust on alot of surfaces and the head board, the bathroom design was lovely but dirty had previous peoples hair by the sink pubic hair on the side by the toilet, allergies had kicked off had to take piriton and inhalers, in the morning we went for breakfast the food was spot on cannot fault the place for the food plenty of choice and all really tasty food, but there was a large queue we felt very pressured as their all looking over at us all when we were trying to eat so we can hurry i think people should book time slots for their breakfast to avoid this. Staff were polite this morning when leaving but for £170 for one night is way above the price they should be charging.
Verified traveller
Stayed 1 night in Oct 2024