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The Telford Hotel, Spa & Golf Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, pool loungers
Reception
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Ironbridge Gorge
    1 min drive
  • Telford Golf Club
    3 min drive
  • Blists Hill
    6 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Telford Centre Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (506)
The price is AU$104
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Mercure Telford Centre Hotel

About the area

Telford

Located in Telford, The Telford Hotel, Spa & Golf Resort is in the suburbs, within a 10-minute drive of Blists Hill and Telford Shopping Centre. .This golf hotel is 3.9 mi (6.3 km) from Telford Town Park and 4.3 mi (6.9 km) from Wonderland Telford.

What's nearby

  • Blists Hill - 6 min drive - 4.3 km
  • Telford Shopping Centre - 8 min drive - 9.2 km
  • The International Centre - 9 min drive - 8.7 km
  • Telford Town Park - 9 min drive - 6.4 km
  • Iron Bridge - 10 min drive - 8.4 km

Getting around

  • Telford Central Station - 9 min drive
  • Birmingham Airport (BHX) - 63 min drive

Restaurants

  • ‪Cuckoo Oak - ‬4 min drive
  • ‪Subway - ‬6 min drive
  • ‪Madeley Cantonese & Chinese Food - ‬4 min drive
  • ‪Andy's Fish Bar - ‬6 min drive
  • ‪Red Lion - ‬6 min drive

About this property

The Telford Hotel, Spa & Golf Resort

Eco-certified hotel with 2 restaurants and a full-service spa
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 114 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Telford? This hotel has 4133 square feet (384 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 for adults and GBP 5.00 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (4133 square feet)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 667 reviews" "
Rating 8 - Good. 239 out of 667 reviews" "
Rating 6 - Okay. 72 out of 667 reviews" "
Rating 4 - Poor. 24 out of 667 reviews" "
Rating 2 - Terrible. 9 out of 667 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

brian

Travelled with group
m & sauna.
Stayed 1 night in Aug 2024

8/10 Good

Louise

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay. The room was good, clean and a nice size. The staff were very friendly and helpful. The food was great. The pool was lovely. My family enjoyed the golf a great deal. The hotel was very pretty friendly and welcoming. We would happily recommend and are already planning a return visit in autumn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
I have stayed here 4 times now and this last stay was the best. Room was very comfortable and clean. Breakfast was quality. Will come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nixon

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Staff & service, amenities, property conditions & facilities
Ensuite extractor fan not working. Heated towel rail on permanently during hot weather. Room a bit dated. No aircon and windows have very restricted opening. Generally a nice hotel and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great golf stay
We requested a golf course view with a bath and was given both. Lovely room and staff were very efficient and friendly. Breakfast was excellent.
View from our room
The view from our room
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Lovely room on old house with view
Stayed 1 night in Jul 2024

10/10 Excellent

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
A pleasant surprise for the price! Great service, room upgrade, good food and nice pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

CA

Travelled with family
We experienced a lot of noise during the night. My 90 year old mother didn’t manage to sleep with the noise.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jasvinderpal

Travelled with family
Liked: Staff & service
The staff were very helpful and efficient ( reception and dining staff). However the rooms were a bit tired. The furniture was old and paint was coming off the bathroom door. There were no glasses in the bathroom and the tissue box was virtually empty. I tried to ring reception but the phone didn’t work. We had booked a deluxe king room but it was average.
Stayed 1 night in Jun 2024

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Telford spa
Not great as booked spa hotel as wanted to use pool and steam room etc Facilities all closed Mon as issue with chlorine levels Booked as a Birthday present for husband room fine bathroom very small and really disappointed that pool was out of action !!Felt it was not value for money
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel could be a 5* review with improvement
A modern and comfortable hotel with a lovely breakfast included in the price. The hotel is in a perfect location for exploring Telford and is set in lovely grounds. I haven’t rated it 5*s as the check in was slow due to there only being on member of staff on at reception, the pool being cold and us not getting bottles of water in our room for the first night but getting them for the second.
Stayed 2 nights in May 2024

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay food was very nice
Stayed 2 nights in May 2024

6/10 Okay

Norritha

Travelled with partner
Liked: Staff & service
Nice surroundings
Stayed 1 night in May 2024

10/10 Excellent

Bonsu

Stayed 1 night in May 2024

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Lack lustre overpriced mediocre 4 star
The hotel is in beautiful surroundings and the reception, bar and restaurant are relatively modern. The restaurant food is poor quality and very overpriced. I expected much more and was left feeling hungry and dissatisfied. The hotel corridors are dusty and cobwebs in the corners. Cobwebs on light fittings above the bed. Old batteries in Aircon, went to reception who swapped them for more old batteries which gave up the ghost during the evening. Why not put new batteries in? Very comfortable bed though.
Stayed 1 night in May 2024