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Phoenix Pavilion Hot Spring Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Pavilion Hot Spring Hotel

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Terrace/patio
Standard Quadruple Room, 2 Double Beds
Exterior
Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath) | Deep soaking bathtub
Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1 Tianzhu Lane, Wenquan Road, Beitou District, Taipei, 112
  • Beitou Hot Springs Park
    2 min walk
  • Beitou Thermal Valley
    4 min walk
  • Beitou Hot Spring Museum
    5 min walk
  • Taipei (TSA-Songshan)
    36 min drive

Room options

View all photos for Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 35 sq m
  • Sleeps 8
  • 1 Double Bed and 2 Double Futons OR 2 Double Beds and 1 Double Futon

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property entrance

Beitou SweetMe Hot Spring Resort

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (582)
The price is AU$224
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Beitou SweetMe Hot Spring Resort

About the area

Taipei

With a stay at Phoenix Pavilion Hot Spring Hotel in Taipei (Beitou), you'll be a 1-minute drive from Beitou Thermal Valley and 10 minutes from Shilin Night Market. .This hotel is 6.6 mi (10.6 km) from Grand Hotel and 6.6 mi (10.6 km) from National Palace Museum.

What's nearby

  • Beitou Hot Springs Park - 2 min walk
  • Beitou Thermal Valley - 4 min walk
  • Beitou Hot Spring Museum - 5 min walk
  • Shilin Night Market - 10 min drive
  • National Palace Museum - 13 min drive

Getting around

  • Xinbeitou Station - 9 min walk
  • Wanhua Station - 15 min drive
  • Songshan Airport (TSA) - 36 min drive

Restaurants

  • ‪星巴克 - ‬9 min walk
  • ‪雍翠庭 - ‬12 min walk
  • ‪拾米TOGO - ‬10 min walk
  • ‪日勝生加賀屋國際溫泉飯店 - ‬5 min walk
  • ‪摩斯漢堡 - ‬9 min walk

About this property

Phoenix Pavilion Hot Spring Hotel

Hotel with free parking, a quick walk to Beitou Thermal Valley
Phoenix Pavilion Hot Spring Hotel offers 25 air-conditioned accommodations with complimentary bottled water and slippers. Each accommodation is individually decorated. LED televisions come with digital channels.

Bathrooms include shower/tub combinations, spring water baths, and hair dryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and hair dryers. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 kilometers.
At Phoenix Pavilion Hot Spring Hotel, enjoy a satisfying meal at the restaurant. Taiwanese breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Taiwanese breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Phoenix Pavilion Hot Spring Hotel has a restaurant on site.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 2 kilometres

Food and drink

  • Taiwanese breakfast available for a fee daily 8:00 AM–10:00 AM: TWD 100 for adults and TWD 100 for children
  • 1 restaurant
  • Coffee/tea in a common area

Family friendly

  • Free area shuttle

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Spring water bath
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Free local calls
  • Individually decorated
  • Slippers

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Taipei
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring Hotel Hotel
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Hotel Taipei

Phoenix Pavilion Hot Spring Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 711 reviews" "
Rating 8 - Good. 371 out of 711 reviews" "
Rating 6 - Okay. 142 out of 711 reviews" "
Rating 4 - Poor. 23 out of 711 reviews" "
Rating 2 - Terrible. 7 out of 711 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Stayed 1 night in Jul 2024

10/10 Excellent

Eileen Lai Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

ying

Travelled with family
Need provide hook to hand towels in bathroom
Stayed 3 nights in May 2024

8/10 Good

Yen Fang, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is safe and walkable for dining and close to MRT train station....
Stayed 3 nights in Nov 2023

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced Stay
We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Stayed 1 night in Nov 2023

10/10 Excellent

Chee Fai

Stayed 1 night in Apr 2023

10/10 Excellent

Genie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private hot spring n cozy room
Stayed 3 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overall ok
There’s no lift and very tiring to climb up and down. The room needs to be sound proof as the door is very thin and some hotel guests are very noisy at night. However, the driver of the free shuttle is very friendly and helpful and the receptionist is also very nice.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Great but no lift
Service is very good as the staff is very friendly and helpful. However, there’s no lift and it’s tiring to climb all the way up to the 3rd floor. The beds are one the hardest that I have ever slept on.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs. Good breakfirst. And each room have bathroom for family SPA
Stayed 2 nights in Dec 2019

10/10 Excellent

Lan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old style but comfy enough to stay. Big and nice spring spa tub outside made my trip special.
Stayed 1 night in Nov 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot springs hotel
The hotel is up on a small hill among many other hot springs hotels. We have a room with a hot springs tub that white sulfur hot springs comes directly in. The people there were super nice. You call them when you get off the MRT station and they will send a car to pick you up. There is a bus stop by the hotel but is a small shuttle bus, don’t bring luggage onto the bus , there is no room for luggage. One can walk down to Beitou city centre about 10-15 minutes. Breakfast is included and it’s the Taiwanese style breakfast, no beacon nor sausages.
Stayed 5 nights in Nov 2019

10/10 Excellent

ShawnWong, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and unique. Very traditional Taiwanese feel stay. It feels like we are staying at our relative house than hotel. All staff take care of our families and friends like our relatives. I am truly impressed and touch by their effort and kindness. Will like to take this opportunity to thanks them and tell them I will definitely stay with them again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff is very helpful and nice. The breakfast is homemade style. However the dish is a little bit salty. If the hotel can provided more vegetables,it would be nice!
Stayed 2 nights in May 2019

6/10 Okay

Shu

Disliked: Amenities
Bathing with hot spring water everyday. Bed a bit flimsy. No elevator/lift and spiral stair a bit danger.
Stayed 2 nights in Apr 2019

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities
2 bedrooms suite with private outdoor bath
We traveled as a family with 2 teens and booked the family suite as it had 2 bedrooms. It met our expectations. The outdoor private bath was a lovely feature. There is also an indoor tub in the bathroom but sounds carry from the hotel’s bath next door. The living room is a tatami, it would have been nice to have options to comfortably sit together. Wifi was okay. Breakfast buffet is Taiwanese style and The hotel is uphill and difficult to find the first time. We used the free shuttle feature a few times which was a nice feature. Beitou is a really nice area and worth visiting.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

nana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. my parents flight need them to depart at 3:30am, the hotel gladly pack thier breakfast for them which is so sweet. They offered service to send you to beitou town as well. Highly recommended !
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to MRT between 9-10, friendly staff, comfy bed, convenient store (walking distance 5 mins), simple breakfast. No lift and strong sulfur smell.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019