Booked and PAID for a family room because like the space, but was stuffed int a standard room, this is NOT what I paid for, if they had put me in an executive room the fine.
Receptionist was incompetent -
Finally the food was absolutely disgraceful, the starter was soggy and luke warm when it should have been crips and hot, the main meal a fish and chips had shrunk to less than half the size of last week, yes last week, chips were undercooked and cold, all of which I was charged a small fortune, I feel sorry for the poor families that are stuck there and ripped off.