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Delta Hotels by Marriott Cheltenham Chase

4.0 star property

Photo gallery for Delta Hotels by Marriott Cheltenham Chase

Exterior
Indoor pool
Exterior
Deluxe Room, 2 Single Beds, Non Smoking
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Pool
  • Bar
  • Gym

Explore the area

Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • University of Gloucestershire, Oxstalls Campus
    ‪6 min drive‬
  • University of Gloucestershire
    ‪7 min drive‬
  • Cheltenham Town Hall
    ‪9 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Garden View

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

DoubleTree by Hilton Cheltenham-Cotswolds

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
3.9 out of 5, Good, (1001)
The price is AU$347
for 1 room
includes taxes & fees
25 Feb - 26 Feb
DoubleTree by Hilton Cheltenham-Cotswolds

About the area

Cheltenham

Located in Cheltenham, Delta Hotels by Marriott Cheltenham Chase is in the business district, within a 10-minute drive of University of Gloucestershire and Kingsholm Stadium. .This eco-certified hotel is 4.7 mi (7.6 km) from Cheltenham General Hospital and 5.1 mi (8.3 km) from The Promenade.

What's nearby

  • University of Gloucestershire - 7 min drive
  • Gloucester Quays - 9 min drive
  • The Promenade - 9 min drive
  • Gloucester Docks - 10 min drive
  • Cheltenham Racecourse - 13 min drive

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Old Elm Inn - ‬5 min drive
  • ‪The Cheese Rollers - ‬3 min drive
  • ‪Royal Oak - ‬5 min drive
  • ‪Whittle Inn - ‬3 min drive
  • ‪Toby Carvery - ‬3 min walk

About this property

Delta Hotels by Marriott Cheltenham Chase

Eco-certified hotel with a full-service spa and a fitness center
Delta Hotels by Marriott Cheltenham Chase offers 122 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at Hardy Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 11 AM.
Hardy Restaurant - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Polish, Romanian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–11 AM on weekends: GBP 12.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • A hot tub
  • Yoga classes

Family friendly

  • Children's games
  • Indoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3272 square feet)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Delta Hotels by Marriott Cheltenham Chase Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tryphena

Liked: Room comfort
A faulty towers stay
Arrived and person on front desk was missing for a while. Checked in and room was not cleaned from previous guest, provided new room. Pool was shut next day for maintenance, but managed to visit pool after check-in, wasn’t great but acceptable. Dinner was a nightmare, staff must have been new, didn’t know menu or drinks options. Starter was missing bread, mains - 1 was very very salty other was oily. Our mains came out a second time after we’d eaten. Table next to us were have similar problems. A faulty towers hotel - won’t be staying again.
Stayed 1 night in Nov 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Disliked: Room comfort
Twin bed
Finding the location is easy and good room space. Only the issue is the bed, it says king size but actually it is twin bed that put together in which the other bed is lower to the other and not comfortable when I am lying on middle of the bed. I feel like I am falling off the bed. It is not a proper king size bed! Not comfortable for 5 days
Stayed 4 nights in Oct 2024

6/10 Okay

steve

Business traveller
Tv s in bar area
Nice hotel great leisure facilities stay here every year for work allways have dinner in the bar area and watch sports on the tv s you have in the bar area but been advised by the management that the bar area tv s are turned off at 5 30 pm a lot of hotel guests including myself only book this hotel to enjoy the sports you have in the bar area never stayed in any other hotels around the country that turn off the tv s for the guests at 5 30 pm absolutely not exceptable definitely would not return to this hotel again
Stayed 5 nights in Oct 2024

6/10 Okay

Nikki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable beds and nice room but thin bedroom wa
Comfortable bed but walls were thin and could hear everything from the next rooms. Our TV constantly switched off which wasn't great. Not overly impressed with breakfast.
Stayed 3 nights in Oct 2024

4/10 Poor

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Will not be back
Swimming pool cold, hot tub not working properly. Only one glass in a twin room - bins not emptied when serviced. Towel rail not working in the bathroom. Breakfast a disaster. No one replenishing, no plates, no cup, bowls,bread, ,sauce or staff to ask! Everyone complaining, told it was because they were busy and everyone down together but like it both mornings.
Stayed 2 nights in Nov 2024

4/10 Poor

Greg

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fine for a room to stay in, not for a weekend spa
Luxury feel on first walking into the hotel and the staff were friendly. The spa was terrible, very small, cold pool, the jacuzzi was muggy and the water looked dirty and there were only 2 loungers for a number of people. The gym had good equipment but no hygiene wipes which was a bit grim. I’m not an eco warrior but wasn’t impressed with a piece of dead coral on display in the lobby. We didn’t stay for dinner, the breakfast was nice, although disappointed with watered down squash rather than juice selection. Otherwise a nice clean, spacious room and comfy bed. Absolutely fine for a bolt hole for a night out in nearby Cheltenham, not for a weekend spa break
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

Graham

Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel
Was good
Stayed 1 night in Oct 2024

2/10 Terrible

Cristian

Travelled with family
Disliked: Staff & service
From arrival, staff not welcoming. Toilet flushing continously very noisy, not enough toilet paper?!, no one answers the phone at reception, started cutting the grass at 7.30AM ... I will not recommend
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service regarding people not answering the phone. Had to change rooms because of leaking toilet and was informed that there was no maintenance personnel over the weekend. Tried calling the spa receptionist to book a session but no one responded. Tried to order room service but no response after trying numerous times.
Stayed 1 night in Sep 2024

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnels...
IL y avait un mariage à l'hôtel, donc beaucoup de bruit et de va et vient. Nous avons demander une réservation pour le restaurant à l'accueil et on nous a répondu que se n'était pas nécessaire. Sauf qu'au moment de notre arrivée au restaurant trente minutes plus tard, ce n'était plus possible et nous avons dû manger au bar très achalandé.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean all staff are wonderful,resturant food could be better with better choices. My wife Had a massage that was amazing by whitney spa products she used were great.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I have been to for a long while. Very good swimming pool and staff very friendly and happy to help
Stayed 4 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staffware excellence they were very helpful very friendly and very hard working they couldn't have done more for us but the problem was I think their understaffed you'll need to give them more help otherwise you will burn them out
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check, friendly, accommodating staff. Large room, really comfortable bed. Powerful shower. Enjoyed the pool
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

8/10 Good

Catherine, Glasgow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good - we were there visiting family and it is within easy reach of surrounding areas.
Stayed 4 nights in Jun 2024