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Clarion Hotel Townsville

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Hotel Townsville

Exterior
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
201 Sturt Street, Townsville, QLD, 4810
  • Castle Hill
    5 min walk
  • Museum of Tropical Queensland
    14 min walk
  • The Strand Beach
    16 min walk
  • Townsville, QLD (TSV)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Townsville

With a stay at Clarion Hotel Townsville, you'll be centrally located in Townsville, within a 5-minute drive of Magnetic Island Ferry Terminal and Catholic Diocese of Townsville. .This luxury hotel is 0.3 mi (0.5 km) from Castle Hill and 0.4 mi (0.6 km) from Perc Tucker Regional Gallery.

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • The Strand Beach - 16 min walk - 1.4 km
  • Queensland Country Bank Stadium - 17 min walk - 1.5 km
  • Magnetic Island Ferry Terminal - 19 min walk - 1.7 km
  • Strand Park - 2 min drive - 2.0 km

Getting around

  • Townsville Station - 16 min walk
  • Townsville, QLD (TSV) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬3 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Clarion Hotel Townsville

Luxury hotel with a restaurant and a bar
Clarion Hotel Townsville offers 28 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Clarion Hotel Townsville has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 12.00-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (8:30 AM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 12.00 to 30 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Hotel Townsville
Clarion Townsville
Clarion Hotel Townsville Hotel
Clarion Hotel Townsville Townsville
Clarion Hotel Townsville Hotel Townsville

Clarion Hotel Townsville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 245 reviews" "
Rating 8 - Good. 71 out of 245 reviews" "
Rating 6 - Okay. 24 out of 245 reviews" "
Rating 4 - Poor. 6 out of 245 reviews" "
Rating 2 - Terrible. 1 out of 245 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Moya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived later in the evening than arranged, due delayed flight, to nevertheless welcoming and helpful staff. A few very small glitches with room amenities but understandable due current hotel renovations and very forgiveable because of those same very pleasant staff! Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo visit
Arrived early and was checked in straight away. Given a good overview of hotel services as well as advice on local attractions and services. Room service was exceptional and they confirmed with me for any concerns. There were none. I liked the direct line to the Taxi's and they were a very prompt service. I offered suggestions when checking out and they were noted... Not merely acknowledged
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Jul 2024

8/10 Good

Lisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. It was a little bit hard to find the place. Parking isn't included.
Stayed 1 night in Jun 2024

8/10 Good

Selena

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central comfortable hotel
We stayed for one night and were pleased with the location, amenities and nice friendly service. The room was well set up with a foyer area that had a pod coffee machine and sink. The aircon worked well, there was a large TV, and free Internet. The beds were very comfy and overall it was spacious. They do need to improve the lighting tho, it was very gloomy in the main living area over the table and desk. There was good lighting at bedside but even a free standing lamp with bright LED bulbs would fix it for the rest of the room.
Stayed 1 night in Jun 2024

4/10 Poor

Kyle

Liked: Cleanliness
How can I NOT help you ?
This place is one step above youth hostel. The man at the reception in the evening was the worst employee and should be let go. How can I NOT help you? Should be on his calling card. He actually seemed annoyed that he had to look up from his phone. Please note there were no hairdryers in the rooms or to borrow from the front desk.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Caring Clarion
I have loved the Clarion since my very first stay, a couple of years back. I consider them to offer a high level of customer service provided by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout. This is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath also.. i like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. There is none by the way... It's also convenient having an adjoining restaurant with Greek food and branded coffee. The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over bleach 😉.
Stayed 1 night in May 2024

10/10 Excellent

ANDRIES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean and modern apartment with good bed and bathroom facilities. Very friendly staff. Private off street parking is a bonus but the parking is very tight if you drive a larger vehicle like a Land Cruiser. Overall highly recommended.
Stayed 1 night in May 2024

8/10 Good

Alexandra

Business traveller
Liked: Staff & service
Property was in good condition, staff member was really nice. Gym advertises a gym but found out upon arrival that they no longer have one. Room smelled a bit damp, but was spacious and comfortable for a 3 night stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Mariya

Stayed 1 night in Mar 2024

8/10 Good

SOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short one night stay. No issues
Stayed 1 night in Feb 2024

6/10 Okay

Cameron

Liked: Cleanliness, staff & service
Disliked: Amenities
Room wasnt the same as picture, lack of useful things in room like hooks for things, no kitchen sink and bathroom sink had no plug, no toilet brush, inwards swinging shower door that smashes against shower head if youre not careful
Stayed 1 night in Feb 2024

4/10 Poor

Imad, Brossard

Disliked: Staff & service, amenities
Not a super hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacqui

Liked: Staff & service, property conditions & facilities
Really helpful reception and great bed
Stayed 1 night in Jan 2024

6/10 Okay

kelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a fine hotel for a quick night over.
Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for their excellent service and location is perfect
Stayed 2 nights in Oct 2023

10/10 Excellent

Leanne

Liked: Property conditions & facilities
Great customer service
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 2 nights in Jul 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing, room was good, although the bed was way too soft for me, otherwise a great stay.
Stayed 1 night in Jun 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent service only problem was an inoperable room safe
Stayed 4 nights in May 2023

10/10 Excellent

Kallie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Very noisy intersection.
Stayed 1 night in Mar 2023