Pet friendly accommodation in Treppenviertel

Nice place to stay.

Great place to stay, staff is amazing, very helpful.

Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!

Great time

The hotel was very modern and stylish. It is located in a park so is very quiet at night. The reception staff was great and efficient. The rooms are big and the beds are huge and very comfortable though maybe a bit too high. There is a big tv, a small fridge, a kettle and tea/ coffee and bottle water available in the room, so it is really above the average 4☆ hotels. The bathroom is spacious with a bathtub which l had requested, so it was fantastic helpful. There is a hairdryer and en iron! So its really above average 4☆ hotel! The only problem l encountered was with a cleaning staff who didn't understand neither German nor English, and seemed a bit annoyed when I asked him to come back later as l was in the middle of a bath, but he didn't come back that day... so maybe a little improvement der, but of course l should have put the do not disturb sign on the door! Otherwise it was a great 4 nights stay in the wonderful city of Hamborg.

Staff was very helpful and friendly.