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Room type Options Nightly price Book
Suite, 1 Bedroom, Balcony
64 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 2 Queen Beds, Balcony (Essential)
38 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, Mobility Accessible
38 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room (Essential)
38 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Balcony (Essential)
38 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed (Essential)
38 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds (Essential)
38 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom
64 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Tulum hotel in Zama with 2 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
24-hour business centre
Laundry facilities

With a stay at Kimpton Aluna Tulum, an IHG Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 8 minutes from Gran Cenote. This luxury hotel is 3.3 mi (5.2 km) from Tulum Mayan Ruins and 3.3 mi (5.3 km) from Playa Paraiso.

Make yourself at home in one of the 78 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Total number of rooms - 78
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Spa services on site
  • 24-hour front desk
  • Full-service spa
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2018
  • 24-hour business centre
  • Number of meeting rooms - 1
  • Number of outdoor pools - 2
  • Free self parking
  • Free valet parking
  • Number of poolside bars - 1
  • Luggage storage
  • Free pool cabanas
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Uncovered parking
  • Uncovered parking
  • Free beach club nearby
  • Food and water bowls
  • Secured bicycle storage
  • Bicycle parking available
  • Coworking spaces

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Kimpton Aluna Tulum, an IHG Hotel offers 78 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Free WiFi
  • Down comforter
  • TV size 40
  • TV size (measurement) inch
  • iPod docking station
  • Bathtub or shower
  • Balcony or patio
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Netflix
  • Number of beds 1
  • Streaming services
  • Wardrobe
  • Change of towels: Every number of days 2
  • Change of bed sheets: Every number of days 2

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Room service (during limited hours) is available.

Nearby Things to do

  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Free bicycles on site
  • Ziplining nearby
  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body scrubs
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets stay free
  • Food and water bowls are available
  • Service animals welcome

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Pets allowed (no fees)

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Kimpton Tulum
  • Kimpton Aluna Tulum
  • Kimpton Aluna Tulum, An Ihg
  • Kimpton Aluna Tulum, an IHG Hotel Hotel
  • Kimpton Aluna Tulum, an IHG Hotel Tulum
  • Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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