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Kimpton Aluna Tulum by IHG

4.5 star property

Photo gallery for Kimpton Aluna Tulum by IHG

Exterior
Exterior
Bar (on property)
2 outdoor pools, free pool cabanas, pool umbrellas
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Spa

Explore the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780
  • Tulum National Park
    ‪3 min walk‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Playa Paraiso
    ‪19 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

Room, 2 Queen Beds, Balcony (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Copal Tulum Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (963)
The price is AU$177
for 1 room
includes taxes & fees
2 May - 3 May
Copal Tulum Hotel

About the area

Tulum

With a stay at Kimpton Aluna Tulum by IHG in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 7 minutes from Gran Cenote. .This luxury hotel is 3.3 mi (5.3 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins.

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Gran Cenote - 7 min drive - 6.5 km
  • Tulum Mayan Ruins - 8 min drive - 5.3 km
  • Las Palmas Public Beach - 14 min drive - 4.5 km
  • Playa Paraiso - 19 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Boston’s Tulum - ‬15 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Pescaderia Estrada - ‬19 min walk
  • ‪Escama - ‬10 min walk

About this property

Kimpton Aluna Tulum by IHG

Luxury hotel with 2 outdoor pools and a full-service spa
Kimpton Aluna Tulum by IHG offers 78 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Qi Ja´Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 78 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 248 reviews
Rating 8 - Good. 48 out of 248 reviews
Rating 6 - Okay. 17 out of 248 reviews
Rating 4 - Poor. 6 out of 248 reviews
Rating 2 - Terrible. 9 out of 248 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Stayed 3 nights in Jan 2025

10/10 Excellent

Furqan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite thoughtful upto the point with beach baksets in the room and yoga mat obviously the rest was as advertised too. Better value for money compared to the overpriced beach zone.
Stayed 9 nights in Jan 2025

10/10 Excellent

Reut, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in the jungle. The daily happy hour was a great touch!
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, could always get a lounge chair by the pool, social hour with complimentary drinks and appetizers, large, clean rooms, fast room service, AMAZING staff!
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got food poisoning the first night I was there, this place is not a 4.5 star I’m sorry, my experience from the food was terrible and would not recommend to anyone else!
Stayed 6 nights in Dec 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was great and staff were great but a) the floors were a poor choice given open walls and getting rained on, they got very slippery many days, they need floors with more grip and/or to close off the sides better from rain. b) they had an in pool bar we wanted to try but they never had a bartender staffing the bar so we never got to try it… it seemed really nice and we should have explicitly asked about it sooner and they might have sent someone but we kept waiting until the second to last day and they said maybe tomorrow, at which point it was too late.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2024

10/10 Excellent

Ezequiel

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin Alessandro Tosta, Marietta

Stayed 4 nights in Dec 2024

6/10 Okay

Guadalupe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
As a Mexican I want to feel like I am in Mexico unfortunately I didn’t. Love the room not the food. I will go out every day to find food. I guess it was just not for me , but the location is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel… The staff was extremely helpful and friendly. I will definitely return to this property.
Stayed 3 nights in Dec 2024

6/10 Okay

Nickeisha Nicole

Stayed 4 nights in Nov 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice option

This was a last minute booking The room was great, shower was nice and hot and strong, pool area was pretty, and location was convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Monica, Monrovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

Annie

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brandon Daniel James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with great amenities. The food on and around the property was amazing. Would definitely recommend a return trip
Stayed 4 nights in Nov 2024

10/10 Excellent

rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed and clean. Close to shopping centers and beach
Stayed 2 nights in Aug 2024

10/10 Excellent

jennica

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good food!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Irunu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. The food was okay. The staff’s attention made it a phenomenal stay.
Stayed 4 nights in Nov 2024