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Room type Options Nightly price Book
Superior Room (Smart)
60 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Quadruple Room (Smart)
60 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Quadruple Room
50 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room
25 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Apartment, 2 Bedrooms
100 square metres
2 Queen Beds and 1 Double Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour front desk, steps from Tulum National Park

Popular property highlights

Free WiFi
24-hour front desk
Concierge services

Located in Tulum (Zama), Naala Tulum is steps from Tulum National Park and a 5-minute drive from Gran Cenote. This hotel is 2.5 mi (4 km) from Tulum Mayan Ruins and 2.5 mi (4.1 km) from Tulum Beach.

Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

You can enjoy a meal at the restaurant serving the guests of Naala Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 95
  • Airport transport (surcharge)
  • Garden
  • 24-hour front desk
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Banquet hall
  • Wheelchair accessible: No
  • Accessible airport shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Naala Tulum offers 95 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Desk
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • TV size 40
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Netflix
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste not available

Where to Eat

Naala Tulum has a restaurant on site.

Nearby Things to do

  • Bicycle rentals on site

Accessibility

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Service animals not allowed

Noise-free rooms not guaranteed

Debit cards

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 1.55 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Naala Tulum Hotel
  • Naala Tulum Tulum
  • Naala Tulum Hotel Tulum

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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