Located in Ubud (Sambahan), Jannata Resort and Spa is within a 10-minute drive of Campuhan Ridge Walk and Ubud Traditional Art Market. .This family-friendly hotel is 3.6 mi (5.8 km) from Ubud Palace and 4.2 mi (6.8 km) from Ubud Monkey Forest.
What's nearby
Campuhan Ridge Walk - 5 min drive - 5.0 km
Ubud Traditional Art Market - 6 min drive - 5.8 km
Ubud Palace - 6 min drive - 5.9 km
Agung Rai Museum of Art - 8 min drive - 7.9 km
Ubud Monkey Forest - 8 min drive - 6.8 km
Getting around
Ngurah Rai Intl. Airport (DPS) - 85 min drive
Restaurants
Uma Cucina - 4 min drive
Toekad Rafting - 4 min drive
Nasi Ayam Kedewatan Ibu Mangku - 3 min drive
Pyramids Of Chi - 10 min drive
Kayana BBQ Ubud - 4 min drive
About this property
Jannata Resort and Spa
Family-friendly Ubud hotel in Sambahan with a full-service spa
Jannata Resort and Spa offers 20 air-conditioned accommodations with fireplaces and minibars. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 20 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by Jannata for lunch, dinner, or brunch, where this bar/lounge specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Jannata - This lobby lounge specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
Languages
English, Indonesian, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: IDR 150000 for adults and IDR 100000 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Jannata
Things to do
Bike rentals
Full-service spa
Outdoor pool
Family friendly
Babysitting (surcharge)
Free cots/infant beds
High chair
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Picnic area
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Manicures and pedicures
Massages
Reflexology
Accessibility
This property does not have any lifts
More
Couples dining
Designated smoking areas
Romance packages available
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Select comfort bed
Bathroom
Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Entertainment
42-inch TV
TV channels
Food and drink
Electric kettle
Free bottled water
Free tea bags/instant coffee
Minibar
More
Desk
Fireplace
Iron/ironing board (on request)
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 1047500
Contactless check-in available
Late check-in fee
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: IDR 1047500
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children
Airport shuttle fee: IDR 500000 per vehicle
Early check-in fee: IDR 1047500 (subject to availability)
Late check-in fee
Late check-out fee: IDR 1047500 (subject to availability)
Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Property is also known as
Jannata Resort Ubud
Jannata Resort
Jannata Ubud
Jannata
Jannata Resort and Spa Ubud
Jannata Resort and Spa Hotel
Jannata Resort and Spa Hotel Ubud
Jannata Resort and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.
It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.
really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"
Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊
We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!
Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.
Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb.
Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in.
Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping.
Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced.
Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus.
Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing.
Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖
The property is exactly as it's shown in the pictures. The views are breathtaking the resort is spotless and well kept. Everyone there is so friendly and inviting. It was hard to want to leave Jannata, it was truly an amazing experience.
Was a beautiful hotel located in the jungle hills of Ubud. Close to Ubud center, Monkey Forest Sanctuary, Bali swing, and rice terraces. The property had a wonderful spa and an incredible infinity pool. The food was great, and breakfast was included. The only negative, and reason for 4 stars instead of 5, was the really uncomfortable bed. It was like sleeping on a mat. Not actually sure it was a mattress. Beyond firm. They definitely need to replace. It made sleeping 3 nights uncomfortable.
Jannata was a rare and beautiful experience. If you love Nature and amazing views this is the place for you. The staff is extremely helpful and friendly. The food is also good and had the pleasure of taking their yoga class which was also an amazing experience. No complaints!
You have to love nature to love this hotel though...
Fantastic place, the staff are so nice and extremely helpful. We had a wonderful time on our honeymoon and will definitely be back!
Resort has fantastic facilities and is right on the beautiful ridge walk.
Property is beautiful and great. Highly recommended to couples and families. Staffs are extremely friendly and can assist you with my inquiry.
Perfect view to the jungle and the mountain. Little bit away from the city to feel the peace and enjoy the nature.
Hotel is arranging transportation from/to the city for free.
Food is super tasty and delicious. Housekeeping are doing great job to keep the place in good shape.
Front office staff are amazing and ready to help for anything.
We enjoyed every moment of our 7 nights and will come back for sure.
We booked to stay for 6 nights at Jannata but we were moved to stay at Lokha Ubud for 3 nights as the room wasn't ready due to maintenance work. Was annoyed about this but we were offered a free couples massage and a romantic dinner.. who would say no to that.
Lokha was absolutely amazing and we were glad we stayed there.
We were supposed to move back to Jannata on a Wednesday and were told the room will be ready for 12pm, but once we got there the room wasn't ready because "guests" had checked out. But how would guests check out if the room was undergoing maintenance?
We were then able to move to our room half an hour later and the room was full of insects and the bedding stank! The person who showed us around was not helpful, he didn't tell us where any of the facilities were and didn't provide us with any information. We had major problems with our room and weren't even provided any snacks our drinks, despite stating there's a minibar.
We were over charged for spa facilities despite promoting different prices in their brochure - the manager rectified this instantly.
The same rude man had checked us out on our last day and even then he was rude and tried short change us.
I wouldn't recommend this resort to anyone. Rude staff members, did not provide basic amenities and the rooms were not clean!
Consider staying at the Lokha rather than this crappy place.
As soon as we entered the room was amazed by its beauty...the pool was amazing with the view it had...staff were amazingly friendly ....really recommend this resort..
Jannata is a great hotel on a very quite and safe are of Ubud. EVERYTHING is just perfect here. Great views from every single room, superb infinity pool, great restaurant, delicious food (the best I tried in Bali) and amazingly professional and customer oriented staff. I have lived and worked in 3 different countries and been to 5 continents for work and leisure experiencing different levels of service, and would rate Jannata Resort on the top 5 hotels I have ever stayed (even extended my stay) Will definetely be back.
Beautiful, relaxing stay at Jannata. Scenery is amazing and you leave completely relaxed. The rooms are new, spacious and clean. Food was pretty good. Little bit out of the city centre, but that's what we enjoyed about it.