Best Western Plus Vancouver Mall Dr. Hotel & Suites

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Vancouver Mall Dr. Hotel & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | Room amenity
Spa
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
9420 NE Vancouver Mall Drive, Vancouver, WA, 98662
  • Vancouver Mall
    ‪4 min walk‬
  • Peacehealth Southwest Medical Center
    ‪7 min drive‬
  • Columbia River
    ‪11 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

About the area

Vancouver

Located in Vancouver, Best Western Plus Vancouver Mall Dr. Hotel & Suites is a 1-minute drive from Vancouver Mall and 7 minutes from Peacehealth Southwest Medical Center. .This hotel is 13.3 mi (21.4 km) from Moda Center and 13.9 mi (22.3 km) from Oregon Convention Center.

What's nearby

  • Vancouver Mall - 4 min walk
  • Peacehealth Southwest Medical Center - 7 min drive
  • Legacy Salmon Creek Hospital - 8 min drive
  • Cascade Station - 11 min drive
  • Harmony Sports Complex - 12 min drive

Getting around

  • Mt Hood Avenue Station - 11 min drive
  • Vancouver Station - 12 min drive
  • Portland International Airport (PDX) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪Mall Food Court - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬18 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Round1 Vancouver - ‬10 min walk

About this property

Best Western Plus Vancouver Mall Dr. Hotel & Suites

Hotel in Vancouver with free breakfast and airport shuttle service
Best Western Plus Vancouver Mall Dr. Hotel & Suites offers 75 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wired and wireless Internet access. Televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while MP3 docking stations and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Vancouver Mall Dr. Hotel & Suites. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 6 AM–10 AM

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Renovated entire property – March 2016
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • MP3 dock
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Dr. Hotel Vancouver Mall
Dr. Vancouver Mall
Hotel Dr. Vancouver Mall
Hotel Vancouver Mall
Hotel Vancouver Mall Dr.
Vancouver Mall Dr.
Vancouver Mall Dr. Hotel
Vancouver Mall Hotel
Vancouver Mall Hotel Dr.
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel
Best Western Plus Dr. Hotel
Best Western Plus Vancouver Mall Dr.
Best Western Plus Dr.
Best Western Plus Vancouver Mall Dr. Hotel Suites
Vancouver Mall Dr. Hotel Suites
Best Western Plus Vancouver Mall Dr. Hotel & Suites Hotel
Best Western Plus Vancouver Mall Dr. Hotel & Suites Vancouver

Best Western Plus Vancouver Mall Dr. Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dana J

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to access everything easily, shopping, restaurants, family events and more.
Stayed 5 nights in Oct 2024

10/10 Excellent

David H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our son came over to join us the first morning to go for an outing. Between 7:30 & 10am, someone stole his e-bike he had cabled up to a sign post. Flat stole it from out in front of the hotel. Men working out in front claimed they saw nothing & hotel clerk claimed hotel cameras would have caught nothing.
Stayed 7 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Teha

Liked: Cleanliness, staff & service, property conditions & facilities
Great room nicely laid out with easy pool and spa access. Breakfast started at 6 am which is perfect and had nice variety of food.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Best Western Plus
Staff was Amazing. Very helpful and polite. Continental breakfast was one of the best We've had at a hotel. Pool, hot tub, sauna were great. Overall an outstanding stay at this hotel. Well worth your hard earned dollar.
Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place till Vancouver sinks its claws into it...
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service
Good hotel but rooms are a bit dated - my room smelled like a room that was once a smoking room
Stayed 2 nights in Oct 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Review
The trip started off well, but unfortunately on our last night.(Sunday 09/22) the water was shut off to the property.
Stayed 3 nights in Sep 2024

4/10 Poor

Jake

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff wasn't very friendly. The one checking me in was, but the female coworker didn't have the best customer service skills. We found a pretty big big climbing up our window, used straw on the carpet. Then the water went out, which I understand was a city problem, but when my father went to the front desk to ask about it, the same female receptionist was unapologetic to him with a poor attitude. We were offered a bottle of water for each person in the room, but denied any other compensation
Stayed 1 night in Sep 2024

2/10 Terrible

Dorie

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing was the pool and hot tub ......oh ya and Josh the desk guy, he was super friendly, helpful and treated everyone i saw nice. The manager wasnt even worthy of working at "wallyworld" horrible customer service skills, the water was shut off when we were there and we couldnt even shower befor we left .theres so many homeless people crawling out of thell8
Stayed 3 nights in Sep 2024

6/10 Okay

Jackson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed over the labor day weekend. The hotel is in a pretty good location, staff is friendly, it's close to restaurants and shopping. However, only the top floor is completely pet free ( didn't know that) so the selection of unsoiled rooms was scant. Anyway, our second floor room absolutely reeked of dog pee. Someone's dog spent a A LOT of time trapped in there and peed everywhere. I told the front desk about it but they did not have any other two queen rooms available, so the best they could do was spray the carpet with an odor neutralizer, which worked for about 30 minutes and then it was right back to gross. We slept with masks, the window open, and the fan blowing. Glad it was only one night 😖 As I mentioned, the staff was receptive and tried to help, and took note and said they'd shampoo the carpet in there. Great for the next patron. It would be nice if housekeeping could notate things like that sooner and take care of it I stead of just moving on because the scent was not subtle in the least.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there several times. They never disappoint.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This is our go to place in Vancouver Washington. Centrally located for our family and places to visit.
Stayed 1 night in Aug 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have stay at in Vancouver Washington I will definateky be staying here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina, Sumner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marlyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edna

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 2 nights in Aug 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and right next to the a good mall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Darrell

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Left a pair of earbuds in my room and they werent turned in to lost and found by the cleaners.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Staff very nice and informative. Good Freeway access.
Stayed 1 night in Aug 2024