Crandell Mountain Lodge

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crandell Mountain Lodge

Front of property
Property entrance
Comfort Double Room
Superior Suite, Multiple Beds, Kitchen | Private kitchen
Superior Suite, Multiple Beds, Kitchen | Living room

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
102 Mountview Road, Waterton Park, AB, T0K2M0
  • Waterton Marina
    ‪7 min walk‬
  • Cameron Falls
    ‪8 min walk‬
  • Middle Waterton Lake
    ‪13 min walk‬

Room options

Superior Suite, Multiple Beds, Kitchen

8.6 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

Superior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

7.8 out of 10
Good
(34 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

Comfort Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Waterton Park

With a stay at Crandell Mountain Lodge in Waterton Park, you'll be within a 15-minute drive of Waterton Lakes National Park and Waterton Marina. .This lodge is 23.2 mi (37.3 km) from Glacier National Park and 0.4 mi (0.7 km) from Cameron Falls.

What's nearby

  • Waterton Marina - 7 min walk
  • Cameron Falls - 8 min walk
  • Bertha Lake Trailhead - 15 min walk
  • Waterton Lakes Golf Course - 4 min drive
  • Waterton Lakes National Park - 11 min drive

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 124 min drive

Restaurants

  • ‪Waterton Lakes National Park - ‬6 min walk
  • ‪Waterton Lakes Opera House - ‬8 min walk
  • ‪Windflower Corner Coffee - ‬8 min walk
  • ‪Vimy's Lounge & Grill - ‬7 min walk
  • ‪Lakeside Chophouse - ‬7 min walk

About this property

Crandell Mountain Lodge

Lodge in Waterton Park with free parking
Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Make yourself at home in one of the 17 guestrooms. Bathrooms with showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Parking and public transport

  • Free self-parking on site

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Crandell Mountain Lodge Lodge
Crandell Mountain Lodge
Crandell Mountain Lodge Waterton Park
Crandell Mountain Waterton Park
Crandell Mountain Lodge Waterton Park
Crandell Mountain Lodge Lodge Waterton Park

Crandell Mountain Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 885 reviews" "
Rating 8 - Good. 316 out of 885 reviews" "
Rating 6 - Okay. 126 out of 885 reviews" "
Rating 4 - Poor. 60 out of 885 reviews" "
Rating 2 - Terrible. 27 out of 885 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue
Our stay for 1 night was not bad, but the main reason i booked this room was because of the jacuzzi. Since we had a long drive, we wanted to relax in the jacuzzi. We arrived late around 1130pm and when we tried to use the jacuzzi, the jets werent working... and the same thing happened in the morning. I had called in the mornjng to ask we could check out a bit late since we arrived late and the receptionist extended our time half hour and when i mentioned that the jets werent working he stated he might not be able to get maintenance out that quick. It wasnt really fair that we paid soo much for a room and then the jacuzzi not working..... when we checked out at 1130 i had cslled back about 15 minutes later and the receptionist said that maintenance was already in the suite working on it..... why couldnt he get them out when i had requested it?
Stayed 1 night in Oct 2024

6/10 Okay

MAUREEN

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location and the amenities which included a kitchenette. Staff were friendly and welcoming. The bed was comfortable. Unfortunately we had a ground level suite and there is little sound proofing between floors. The floors squeak and groan with every step. Unfortunately our upstairs neighbour was restless and up very early so a good sleep was impossible. We recommend an upstairs room.
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Travelled with family
Overall a cute place to stay for a few nights. Room was really clean but overall the property is very old and run down- a little outside maintenance would go a long way!
Stayed 2 nights in Oct 2024

4/10 Poor

Donald

Stayed 1 night in Aug 2024

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jian Xin, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Book supersuite multiplied bed with kitchen ,when I checked in become a one king bed small room, really bed hotel and service , don’t book this hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay here again. We have stayed with Crandall before, but not in the main lodge. I don't mind shabby, but this was dirty. There was literally a streak of sh*t on the toilet seat. Utensils had crusty food on them, and the microwave had splaters. There were no kichen towels or clothes, just an old scrubber that was crusty from previous use. We also put outside at least a dozen large box beetles. While I have no issue with the beatles themselves, the evidence of thier excrement was visible on some of the towels. And the noise...creaking floors and partiers upstairs make for annoyingly long nights. I will end on the only positive note, the beds were clean and comfortable. As for expedia, they should be aware that the pictures on their site are not actually from the lodge, they are from Aspen village. Very decieving. I know this because I booked Crandall before, but thats were we stayed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

8/10 Good

dave

Travelled with partner
Liked: Cleanliness, staff & service
Nice bed,very close to the lake. A little rundown on the outside and the mouse traps in the room make you feel a little uneasy,but for a night it was satisfactory
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the sweetest hotel! So Canadian! Teapot in the room (beside the coffeemaker). Great dining across the street. Lovely room with stove, microwave, and fridge.
Stayed 1 night in Oct 2024

10/10 Excellent

David, West Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Very convenient. Just what we needed
Stayed 5 nights in Sep 2024

4/10 Poor

Michelle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are as expected for the price. Reception was kind and helpful. Main issue was the cleanliness. Room was extremely dirty, particularly the floor. Our socks were basically black on the bottom, and if we were barefoot our feet bottoms became black. Mopping needs to happen as the floors need a good scrubbing. Other than that, Waterton is a beautiful town, and so safe with kind people and glorious views. If this hotel does a few things better, I’m sure they’ll be much more successful!
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roxie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

oussama

Disliked: Cleanliness, property conditions & facilities
The propperty was dusty me and my kids were having issue breathing. They didnt clean the stairwell that took you to the property. I asked them to clean the room by 9h00 am , they came at 4h30 to clean it so had to take the kids out for a walk while they do that. The location is great and i think its a little bit overpriced for what it is.
Stayed 3 nights in Oct 2024

10/10 Excellent

Scot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful town. Great location. Room new and full kitchenette. Outside deck a little tired but fully functional. Beautiful town and great location!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quaint spot, wife and I loved it. Great little getaway
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Crandell is dependable and we have been coming there for a number of years. It could really use a refresh. Start with the deck out front and rework the rooms to make them a little more user friendly. Eg. the room we had was nice, with the fireplace and kitchenette, but the bathroom was skinny and awkward to use.
Stayed 1 night in Sep 2024

8/10 Good

Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bedroom had nice touches. Bathroom was tiny. Deck in front of property needs work.
Stayed 1 night in Sep 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Location was good Pub food was excellent. Nice property
Stayed 3 nights in Sep 2024

8/10 Good

Brad

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cute place with a clean room. The building itself needs some TLC. Hallways have dirty old carpet, which is not a great first impression. We were relieved that the room itself was updated & clean. Room doors are very old and sound proofing is not very good. It does seem like they are working on renos. We were fine with our stay but like most places since Covid, prices have gone up but quality has gone down.
Stayed 1 night in Sep 2024

6/10 Okay

Hana

Liked: Staff & service
The hallway really needs new carpet and wall paper. It had musky smell to it. Room was good but bathroom door needed grease badly
Stayed 2 nights in Sep 2024