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West Plaza Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Plaza Hotel

Lobby lounge
Standard Twin Room
Buffet
Lobby sitting area
Suite | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Wellington Town Hall
    1 min walk
  • Michael Fowler Centre
    2 min walk
  • Wellington (WLG-Wellington Intl.)
    13 min drive

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Wellington

With a stay at West Plaza Hotel, you'll be centrally located in Wellington, steps from Wellington Town Hall and Wellington i-SITE Visitor Centre. .This eco-certified hotel is 0.1 mi (0.2 km) from Michael Fowler Centre and 0.3 mi (0.4 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Michael Fowler Centre - 2 min walk - 0.2 km
  • Cuba Street Mall - 4 min walk - 0.4 km
  • Te Papa - 6 min walk - 0.5 km
  • St James Theatre - 6 min walk - 0.6 km

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Abrakebabra - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Hudson - ‬3 min walk
  • ‪The Oaks Satay Noodle House - ‬3 min walk

About this property

West Plaza Hotel

Eco-certified Wellington hotel in Te Aro with a 24-hour front desk
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Stay in one of 102 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, City Dining and Bar, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Wellington? This hotel has 1690 square feet (157 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • City Dining and Bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Conference space (1690 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 1000 reviews" "
Rating 8 - Good. 486 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Judith

Business traveller
Liked: Cleanliness
Rooms pretty date. Pillows hard. Restaurant for breakfast ok. Dinner took ages to come with only 5 people in restaurant then not great. Handy location
Stayed 2 nights in Aug 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, but a light noisy for my hubby with the car park next door. I didn’t hear a thing zzz
Stayed 2 nights in Aug 2024

2/10 Terrible

Alan

Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Business traveller
Liked: Staff & service
Lovely foyer, great staff. Room small and basic but fine. Bathroom grout was mouldy, plastic shower mat dirty underneath and shower curtain did not stop water leaking out into floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel super friendly and helpful. Very quiet and comfortable except for construction outside which started at 7.30am on saturday. Very convenient close to shops and Michael fowler centre. Great food and drink!!! Grateful thanks for super kiwi hospitality.
Stayed 1 night in Aug 2024

8/10 Good

Megan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A drinking glass had lipstick marks on a glass that was in cupboard. Please also sort out your taxi cards as they are outdated. West Plaza needs to liaise with taxi company
Stayed 3 nights in Jul 2024

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Stayed 1 night in May 2024

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was compact but everything was laid out well. Very soft bed.
Stayed 1 night in Jul 2024

6/10 Okay

Bel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were nice but gross black mould patches in shower, gross amatuer tilework in bathroom. Noisy construction across the road and view into other rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, staff & service
Poor old West Plaza needs an update. First impressions walking in as that is looked dated. Staff service was great. Once in the room, it was clean but tired. Especially the bathroom. No extractor either. Very basic amenities. No extra blankets (although I'm sure I could have asked). Single glazed. TV had a poor picture quality. It's saving grace is its great location.
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a one night stay at West Plaza after attending a work function. Staff were incredible, friendly, obliging and provided great service. Whilst the West Plaza is getting a bit tired, it was very clean and provided everything I needed. Location is super convenient to Tākina, Te Pāpā and lots of restaurants and bars. I'll definitely stay again if I need to stay in town overnight.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Travelled with family
We enjoyed the stay. Thank you
Stayed 1 night in Jun 2024

8/10 Good

benjamin

Stayed 1 night in Jun 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service team
Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service
Great location, not so great shower
Excellent location and really close to Takina Conference center and Te Papa. Nice restaurant and breakfast, friendly service. My shower was terrible in my room 224, really low shower head, shower curtain and flooded badly after only a minute. Couldn't shower for more than a couple of minutes and still flooded the entire toilet area. They gave me more towels to try and contain it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were really lovely. We had a clean room and the amenities we required. Whilst a bit dated in parts, it was still absolutely functional and in good repair. We would happily stay again in the future.
Stayed 2 nights in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking fee per night was very high and sounded like a heard of elephants in the surrounding rooms, not very quiet.
Stayed 2 nights in Jun 2024

4/10 Poor

Adrienne

Travelled with partner
Liked: Staff & service
Something was switched (sounded like driers or something)on at about 4am and we couldnt sleep so ruined out nights sleep. We dont go awsy very often as was disappointing.
Stayed 1 night in Jun 2024

4/10 Poor

Ruth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was extremely cold, heaters totally inadequate for the level of coldness, very cramped quarters.
Stayed 1 night in Jun 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was perfect... 5 - 10 min walk to all main CBD attractions. Room was clean and tidy and as advertised. Bed was comfortable, with hard and soft pillows provided. Bathroom was clean and sink was big but no ledge to put your makeup bag or deodorants etc... also note no fan in bathroom to remove steam or smells. Staff were friendly and efficient and we arrived early and they allowed us to drop our bags and room was ready early and they rang to let us know which was very appreciated. Overall i would stay here again and even try and food next time
Stayed 2 nights in May 2024

8/10 Good

Janine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and option
Stayed 1 night in Jun 2024