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Wookey Hole Hotel

3.0 star property

Photo gallery for Wookey Hole Hotel

Suite, Tower
Reception
Family Room, Resort View
Front of property
Suite, Tower

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(57 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

9.2 out of 10
Wonderful
(12 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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Lobby

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  • Free WiFi
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, (1000)
The price is AU$148
for 1 room
includes taxes & fees
23 July - 24 July
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About the area

Wells

Located in Wells, Wookey Hole Hotel is a 1-minute drive from Wookey Hole Caves and 5 minutes from Wells Cathedral. .This hotel is 3.1 mi (5 km) from Wells Bishop's Palace and 7.6 mi (12.2 km) from Chalice Well.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Wells Bishop's Palace - 5 min drive - 3.8 km
  • Cheddar Gorge - 12 min drive - 15.3 km
  • Glastonbury Tor - 16 min drive - 15.8 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cathedral Green - ‬5 min drive
  • ‪The Quarter Jack - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Flapjackery - ‬5 min drive
  • ‪Coffee#1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms featuring DVD players and LED televisions. 26-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance, a picnic area, and a banquet hall.
Satisfy your appetite at Bistro at Wookey Hole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the only balcony room which is a lovely big room . The room was spotlessly clean as was the bathroom . Nice powerful shower. We did eat in the restaurant and the meals we had were value for money . The staff were friendly and helpful .
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff were all so friendly .
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the close proximity to wookey hole caves and all the staff were lovely
Stayed 4 nights in Mar 2025

10/10 Excellent

Sophie

Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jackson

Stayed 1 night in Mar 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfy stay. Nice basic clean hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing is too much!

Exceptional staff, very helpful and accommodating. Brought us cutlery to our room when we ordered in, asked for a hoover due to messy children and they did it for us. The mattress felt a little worn/damaged in one area and the beds in general are also a little visibly worn. Nothing severe however and the staff more than made up for it. Many thanks for the amazing stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and friendly. The area was lovely. The views were nice. Wooky hole caves were incredible.
Stayed 1 night in Mar 2025

8/10 Good

MARGARET

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Jackie

Liked: Cleanliness
Cleaning staff and most of the other staff were absolutely brilliant, unfortunately on our last night our little break was ruined
Stayed 2 nights in Mar 2025

10/10 Excellent

Julia

Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Karl

👍😁👊
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Noel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy school party in restaurant - not the fault of hotel. Would ha e like option if opening doors of balcony for air.but itherwise excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Mar 2025

10/10 Excellent

Mellanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic peaceful nights sleep and the food/ breakfast was brilliant as well
Stayed 1 night in Mar 2025

2/10 Terrible

Goverdhan

I tried to the change the date of stay as I could not make it due to an emergency. The manager was quite unfriendly and didn’t even take my request into consideration. Very unhappy with the way the manager dealt with my problem.
Stayed 1 night in Mar 2025

6/10 Okay

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food menue was poor, not a lot of choice, cooked breakfast was poor,
Stayed 3 nights in Mar 2025

10/10 Excellent

Haylie, Sittingbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the hotel and had a wonderful stay here - we're looking forward to coming back! The rooms were clean, well supplied and spacious, the staff are all incredibly helpful, friendly and kind. I was very impressed at how efficiently the hotel is run. By booking through Expedia we had breakfast included which I highly recommend - good food and sets you up for the day. Thank you so much for having us!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Butcher

Great value stay.Very friendly helpful staff.Good butcher for sausages and bacon at breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice staff friendly, room was big and nice and clean we just had no cold drinking water from the tap it was warm
Stayed 1 night in Mar 2025