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Wookey Hole Hotel

3.0 star property

Photo gallery for Wookey Hole Hotel

Front of property
Luxury Room | Exterior
Daily self-service breakfast (GBP 13.5 per person)
Balcony view
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(64 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

8.8 out of 10
Excellent
(14 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Sidcot Arms

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 38 reviews
The price is AU$151
includes taxes & fees
28 Sept - 29 Sept
Sidcot Arms

About the area

Wells

Located in Wells, Wookey Hole Hotel is a 1-minute drive from Wookey Hole Caves and 5 minutes from Wells Cathedral. .This hotel is 3.1 mi (5 km) from Wells Bishop's Palace and 7.6 mi (12.2 km) from Chalice Well.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Wells Bishop's Palace - 5 min drive - 3.8 km
  • Cheddar Gorge - 12 min drive - 15.3 km
  • Glastonbury Tor - 16 min drive - 15.8 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cathedral Green - ‬5 min drive
  • ‪Market Place Cafe - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪Coffee#1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms featuring DVD players and LED televisions. 26-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance, a picnic area, and a banquet hall.
Satisfy your appetite at Bistro at Wookey Hole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Self-serve breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Reviews

Wookey Hole Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 340 out of 1006 reviews
Rating 6 - Okay. 131 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

Reviews

6/10 Okay

john

The restaurant food & service needs improving
Stayed 3 nights in Jun 2025

8/10 Good

harji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night whilst visiting Cheddar Gorge. The hotel room was clean and very spacious, staff friendly.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Great place to stay very competitive with price and not far from Cheddar Gorge
Stayed 2 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest and most helpful staff ever, really enjoyed our stay here would highly recommend
Stayed 2 nights in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay. Pretty much as we expected. A no frills basic hotel but that suited our needs on this occassion
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late and the receptionist was very helpful and happy to serve us drinks. They also checked the car park regularly to ensure the cars were safe. Very comfortable!
Stayed 1 night in Jun 2025

10/10 Excellent

DOUGLAS

Liked: Cleanliness, property conditions & facilities, room comfort

Great 3 day break

Clean ,comfortable ideal location. Free Parking.....on Wookey Hole Attraction doorstep.
Stayed 3 nights in Jun 2025

8/10 Good

sabrina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Could have done with some info in the room like check out time, games room opening times and restaurant menus and details. A positive experience thanks
Stayed 2 nights in May 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were so friendly and very accommodating. Breakfast was very nice, with a great range to choose from. Lovely hotel, I will definitely return. Only down fall is that the shower temperature fluctuates while showering.
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jun 2025

8/10 Good

WAI TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and did the job but very generic, no character, didn’t feel like a place you’d like to linger in
Stayed 1 night in May 2025

4/10 Poor

Mic

Stayed 3 nights in May 2025

8/10 Good

Garry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and safe. Breakfast option is good and the staff are very polite and helpful. I prefer to have more hooks to hang out towels and clothes. And a small fridge will be very handy
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not exactly what I hoped for!

Positioned well for wookey hole. Staff friendly on arrival, room clean too. Only 6 hangers supplied for a family room. First morning we asked the room to not be cleaned as we were going to be in for a while, the second morning towels were replaced only and cups changed, beds weren't made, rubbish wasn't emptied. Breakfast choice was okay. We ordered a full English on the first morning and the fried eggs were swimming in grease on the plate. Not appealing at all. There was no key supplied for our balcony doors and being a family room meant our children could open the doors as and when they felt which I wasn't too pleased about and they were left unlocked. The staff were friendly. The bed was very firm and uncomfortable. The hot water is extremely hot, there was no option for warm water so be careful with children using the taps.
Stayed 3 nights in May 2025

10/10 Excellent

Mr Mark

Stayed 2 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely room , breakfast service fell over

Room was very good , the breakfast service was somewhat lacking . No spoons , no cups, no milk , dregs of the juice no continental breakfast offering to speak of , hour before breakfast ends .
Stayed 1 night in May 2025

10/10 Excellent

louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.
Stayed 1 night in May 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in the tower room, it was fab, but upstairs floor was very creaky and toilet seat would not stay up and had parts missing, also shower floor had seen better days, but a wonderful time had anyway.
Stayed 1 night in May 2025

6/10 Okay

Chris

Disliked: Cleanliness
Hotel was ok near good venues. Staff friendly and attentive. Breakfast was cold and mushrooms needed more cooking Room bed was comfy
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very peaceful environment to stay, wonderful accommodation and great food. Amazing attraction set up on the doorstep for all to enjoy and spend a day.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architectural design very pleasing. Meals good value. Duvet too hot for current weather.
Stayed 2 nights in May 2025