See all properties
Save

Wookey Hole Hotel

3.0 star property

Photo gallery for Wookey Hole Hotel

Front of property
Property grounds
Games room
Breakfast and dinner served
Family Room, Resort View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Ebbor Gorge
    ‪4 min drive‬
  • Place, Milton Lodge Gardens
    ‪4 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(66 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.4 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

9.0 out of 10
Wonderful
(17 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property
White Hart Inn
  • Pet-friendly
  • Free WiFi
  • Business services
  • Bar
4.1 out of 5, Very good, 390 reviews
White Hart Inn

About the area

Wells

Located in Wells, Wookey Hole Hotel is a 1-minute drive from Wookey Hole Caves and 5 minutes from Wells Cathedral. .This hotel is 3.1 mi (5 km) from Wells Bishop's Palace and 7.6 mi (12.2 km) from Chalice Well.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Ebbor Gorge - 4 min drive - 3.1 km
  • Milton Lodge Gardens - 4 min drive - 2.1 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Cheddar Gorge - 12 min drive - 15.3 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Fosso Lounge - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪The Good Earth - ‬5 min drive
  • ‪The Crown at Wells - ‬5 min drive
  • ‪Coffee #1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, 5-minute walk to Wookey Hole Caves
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms featuring DVD players and LED televisions. 26-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance, a picnic area, and a banquet hall.
Satisfy your appetite at Bistro at Wookey Hole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Self-serve breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1005 reviews
Rating 8 - Good. 340 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I needed somewhere to sleep near Wookey hole Cave, this was it.
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Wookey hotel. Very convenient for the caves and a good clean hotel with comfy beds and hot showers.
Stayed 1 night in Apr 2025

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet access, food options, the staff were friendly and the service was overall good.
Stayed 3 nights in Aug 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were both unimpressed by the quality of the hotel. It has went downhill from when we went before. We wont go back .
Stayed 3 nights in Aug 2025

4/10 Poor

Joanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No fridge in room No air-conditioning and fan was not goof at all. Cant use any of the facilities only on the day of your tickets for the caves which make the site very boring as not even any wqlks.
Stayed 3 nights in Aug 2025

6/10 Okay

peter

Liked: Staff & service
Disliked: Room comfort
The room had stains on the carpet. The bathroom door was rotting on the bottom. The bathroom floor was dirty. The menu was very limited as my wife and i are fussy eaters. When you brought a drink from the bar there was nowhere to relax as the restaurant and bar are in the same room. Overall i would possibly not stay there again
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room needs air-conditioning
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ashleigh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was good, spacious and clean. I was disappointed with the breakfast, the food was good however the time taken to replenish the hot items was far too long. There was no yogurts, fruit compote or granola. Therefore the cost was not acceptable.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service
Quirky hotel with a ‘witch’s hat’ tower as a nod to the Wookey Hole Witch. Staff were friendly and helpful at all times, whenever anything was needed. The hotel is surrounded by a huge car park, also used for the Wookey Hole Caves resort, so there is nothing and nowhere for kids to play on outside. The hotel is in decent condition: the rooms have been given a recent makeover, bedding is clean and comfy and the bathroom was clean. However, there are no complimentary toiletries to use, the rooms feel a little ‘tired’ in terms of fixtures and fittings, the only air is through the small opening from the windows or a small fan and tea/coffee facilities are very basic. Breakfast was included in the price. Buffet style, constantly refilled, excellent quality of food and staff instantly responded when asked if something was available. Dinner could be booked as well - the menu was a little limited but food was again of good quality. The only entertainment for families was a very small and limited games room. There was the addition of a free cinema evening twice a week over the summer, which was a nice touch and helped with keeping the littles occupied. Would recommend if you wanted to visit the resort and explore the local area, but not for longer stays.
Stayed 3 nights in Aug 2025

6/10 Okay

Charles

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities

Convenient location

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay - avoid eating

Nice hotel, comfortable clean and well setup for our needs, I’m sure the attraction was good as well. Only let down was restaurant, horrendously expensive for selection and quality of food. Food was burned overall not good
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with friendly and welcoming staff.

This hotel is a little gem and provided us with a perfect stop over on our way to Dorset for a holiday. We arrived around 7.30pm and the check in process was friendly and efficient. Our room (number 58) was spacious, beautifully decorated and had a lovely balcony plus an extra window, as we were on the corner of the building. The bed was very comfortable. Although there is an option to eat at the hotel, we chose to explore a little and ate at The Wookey Hole Inn, just a few minutes walk away. We used the hotel bar for a couple of relaxed drinks. Breakfast was enjoyable, and the highlight for me was the pancake making machine! The area around the hotel is gorgeous. We were only there overnight but saw numerous families enjoying themselves. It also seemed popular with cyclists passing through the area. All in all, an excellent stay with friendly and welcoming staff. Would highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for all we wanted to do. A good basic hotel. The staff were wonderful
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great customer service!

We received excellent customer service from Walter after receiving the wrong advice from Hotels.com. The overall stay was pleasant and a perfect situation to visit Wookey hole with the children. However, I did feel that the breakfast offering was very poor with not a piece of fruit in sight. It could’ve created more for a child’s breakfast also.
Stayed 2 nights in Jul 2025

8/10 Good

Carmen, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was fine; clean and comfortable, but nothing special. Location was great if you want to go to Wookey Hole Cave. My big complaint was the breakfast. You do have to pay extra and it was way overpriced for the lack luster quality. There was very little variety and what was provided was stale.
Stayed 1 night in Jul 2025