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The property itself is spacious and the room I booked was well appointed; it is close to all the baths and an easy walk from the train station. The staff are extremely friendly and courteous- embodying true Japanese approach interactions.They gave tips for eating out and experiencing Onsen culture. I highly recommend staying here. I would stay here again on another visit to lovely Kinosaki Onsen. A special thank you to Kaki-san, Hara-san and Satoh-san. I appreciated your warmth and genuine welcome!

C'était une expérience inoubliable, un hôtel peu commun pour nous français. La chambre traditionnelle avec les tatamis et les futons étaient incroyables. Un dépaysement assuré ainsi qu'un service d'une très grande qualité. Je recommande à tous sans hésiter

The hotel is a bit far from the onsen center, about 10-15 walk from the Kinosaki train station. However, the staff are very courteous and service is excellent. The hotel is nice,clean and quiet.

Everything was great

We really enjoyed our stay at this hotel. The hotel personnel was more than helpful. We had a minor medical situation and they went out of their way to help us find medical attention. This was more complicated because many clinics were closed due to a holiday but they made many phone calls and found a solution for us. We are very grateful for their diligence. The hotel itself is very new and the decor is quite modern. Everything was clean and in perfect condition.

Second time staying here. It's a nice hotel with easy parking for motorcycle.