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Onsen town

Great experience

The staff were amazing. So friendly and helpful. The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge. The room was beautiful and clean.

We stayed one night as a quick visit. The hotel is located at the end of the onsen strip. It's a older hotel. Lights are dimmer than the ones in the cities. We like that we get futons and sleep on the floor. Front desk staff speaks limited English, but they try their best to answer our questions. They will use a translator to help us understand if we have questions. They also loan out yukata for us to wear and we can onsen hop to other hotel onsen at no additional charge. We get a tour to our room from the hotel staff. Breakfast was absolutely fantastic, but you will need to reserve to get a spot. A lot of shops closed by 8 pm so book dinner at the hotel if it's available. We didn't stay long enough to enjoy the onsen at other hotels so will definitely return to try other onsens next trip. The shower room was super clean for an older hotel. Looks brand new!

We stayed for one night while visiting Kinosaki Onsen. The staff was very pleasant, the room was nice and clean, and the food served for breakfast and dinner was very good. There’s a small public bath which was very clean and nice, and was always empty when I went in so it was wonderful. Very quaint, traditional Japanese ryokan.

C'était une expérience inoubliable, un hôtel peu commun pour nous français. La chambre traditionnelle avec les tatamis et les futons étaient incroyables. Un dépaysement assuré ainsi qu'un service d'une très grande qualité. Je recommande à tous sans hésiter