The Feathers Hotel, Helmsley, North Yorkshire

4.0 star property

Photo gallery for The Feathers Hotel, Helmsley, North Yorkshire

2 restaurants, lunch, dinner served; local cuisine
Deluxe Double Room
Front of property
2 bars/lounges
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Market Place, Helmsley, York, England, YO62 5BH
  • Helmsley Arts Centre
    ‪1 min walk‬
  • North York Moors National Park
    ‪5 min walk‬
  • Duncombe Park
    ‪8 min walk‬
  • Durham (MME-Teesside Intl.)
    ‪58 min drive‬

Room options

Classic Single Room

  • 10.00 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 12.00 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 12.00 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • 12.00 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 12.00 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 12.00 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite

  • 12.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Helmsley

When you stay at The Feathers Hotel, Helmsley, North Yorkshire in York, you'll be in a regional park, within a 10-minute walk of North York Moors National Park and Helmsley Arts Centre. .This inn is 15 mi (24.1 km) from Flamingo Land Theme Park and Zoo and 0.4 mi (0.7 km) from Duncombe Park.

What's nearby

  • Duncombe Park - 8 min walk
  • Helmsley Castle - 10 min walk
  • Hemsley Walled Garden - 12 min walk
  • Rievaulx Abbey - 6 min drive
  • Ampleforth Abbey - 9 min drive

Getting around

  • Thirsk Station - 23 min drive
  • Durham (MME-Teesside Intl.) - 58 min drive

Restaurants

  • ‪The Star Inn - ‬4 min drive
  • ‪Kirks Coffee House & Kitchen - ‬10 min drive
  • ‪Helmsley Brewing Co - ‬6 min walk
  • ‪Cafe Williams - ‬9 min drive
  • ‪The Fairfax Arms - ‬8 min drive

About this property

The Feathers Hotel, Helmsley, North Yorkshire

Inn with 2 restaurants, a short walk to North York Moors National Park
The Feathers Hotel, Helmsley, North Yorkshire offers 25 accommodations with espresso makers and complimentary bottled water. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This York inn provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 25 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy local cuisine at The Atrium Restaurant, one of the inn's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekdays.
The Atrium Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
Pickwick Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free off-site parking within 6 ft
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:30 AM–9:30 AM: GBP 4-15 for adults and GBP 2-8.5 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Atrium Restaurant
  • Feversham Bar
  • Pickwick Bar

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 4 to 15 for adults, and GBP 2 to 8.5 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Feathers Hotel Helmsley
Feathers Helmsley
The Feathers Hotel Helmsley England
Feathers Hotel York
Feathers York
The Feathers Hotel
The Feathers Hotel Helmsley North Yorkshire
The Feathers Hotel, Helmsley, North Yorkshire Inn
The Feathers Hotel, Helmsley, North Yorkshire York
The Feathers Hotel, Helmsley, North Yorkshire Inn York

The Feathers Hotel, Helmsley, North Yorkshire Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 397 reviews
Rating 8 - Good. 97 out of 397 reviews
Rating 6 - Okay. 19 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 1 out of 397 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Had some lovely touches in the rooms with a homely vibe. Right in the centre of the beautiful village of Helmsley. Lovely picturesque place with some lovely shops. Very friendly and inviting village. Would definitely visit village and hotel again. Expedia apparently messed up booking and we were given a double room instead of a twin. The hotel were not able to accommodate what we had booked, but was grateful of the single room offered, but did put a damper on the break. Just be wary when booking through Expedia, as hotel tells me this has happened before and check with hotel once booked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night's stay after visiting the Bird of Prey Centre at Duncombe Park for a friend's birthday. Room was really comfortable, fab bathroom. Loved the whole property - bit like a rabbit warren!!!! Dining options really good. All the staff were so helpful & friendly. Would definitely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable old coaching inn
A beautiful old coaching inn facing the town square of a picture-book town. Good food, friendly staff and comfortable room. Just a bit of a climb to the top floor for a pair of old wrinklies.
View of the picture book square from bedroom window
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay
Excellent room, either new or recently refurbished. Facilities in room were excellent, seating, drinks facilities, radio, room spray! No complaints here. Service overall was excellent, staff were helpful and accommodating. A very comfortable stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A lovely stay, good food. Only negative was the sound of the extractor fan all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Roger, Burton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfectly formed. Traditional village pub with excellent accommodation and facilities. Friendly staff and atmosphere.
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Staff & service
Very average
The reviews indicated it was top notch but it really isn’t. Friendly staff but tired bedrooms. Restaurant food very disappointing (it’s a chain) and breakfast really poor - reheated bacon, a cheap sausage, a spoonful of dried up beans, half a piece of black pudding and poor quality orange juice. Not quite what we’d expected for a high end market town. Great location though in the market square. Wish we’d opted for an independent restaurant for our evening meal as the heavily battered fish was awful.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernadette

The staff at the Feathers hotel were courteous, helpful and friendly, I was travelling alone and felt safe. Breakfast was delicious, lovely stay, can’t wait to visit again
Stayed 2 nights in Sep 2024

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country pub and hotel
Nice hotel. Decorated nicely. Rooms are comfortable and clean. Bar and restaurant have a nice country feel and food and drink is good
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, a hive of activities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with fantastic facilities in a fabulous location. Extensive choice of food for breakfast with quality ingredients. Would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay in a pretty place
Lovely place, very friendly staff
Stayed 6 nights in Jul 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great place but let down with service.
It's a shame England were playing on the day we arrived as the staff were totally taken up with table service in the beer garden but wouldn't let us sit at any of the empty tables in the bar/restaurant to enjoy a quiet drink. We also couldn't book a table for either Saturday night or Sunday lunch as they were fully booked. (A friend has since told me that she was asked if she wanted to book meals when she made her reservation - we weren't asked). The main pub was absolutely packed all day and night - we went to a nearby pub to eat and drink. The staff and locals were fighting in the street on our way back on Saturday night. I guess that's what an England win creates. 😆 Otherwise the hotel was lovely and the breakfast was good. We just felt that they could have made a bit more effort for paying guests with no interest in football.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
70th Birthday
Celebrating my wife's 70th Birthday our experience was 1st class
Stayed 3 nights in Jun 2024

2/10 Terrible

Barry

Stayed 1 night in Jun 2024