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The location is prefect for walking around the Alishan. They also provide free shuttle buses. The staff and quality of service are excellent. We enjoyed the buffet breakfast and dinner a lots. However, there was some weird machinery noises at night. They were not loud but noticeable at quiet nights. Not sure it was related to the renovation or air conditioners. Overall, I would highly recommend this hotel if it fits to your budget.

I’ve never seen a hotel is child friendly like this. So thoughtful and well organised. Highly recommended!!!

One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.

The owner offered a great and educational season about Alishan when we were waiting sunrise. The breakfast was delicious.

The only downside to this hotel is the number of stairs required to access anything. Particularly bad when checking out and carrying your bags up.

Older property. Some sections renovated well, others not so much. The staff met were exceptionally professional and polite. Meals were mediocre but breakfast and dinner were included with the room fee. Facilities (bath areas) were not opened during times advertised on some days, they were open when tour groups were at the hotel (my stay was not part of a tour). Not a bad experience but not a great value for the price paid.