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great place well located with great staff i highly recommand OH and great breakfast too

y best hotel stay in Colombia! This hotel is well equipped for the tourist and business traveller alike in an excellent safe and central location. I experienced excellent customer service even before I arrived for my stay. My emailed pre-arrival enquiries were mailed pre-arrival enquiries were responded to promptly and in informative detail via WhatsApp. The breakfast here is excellent offering a very good selection of local and European fare to suit even the fussiest of requirements. The staff cannot do enough to help you - Special mentions to reception, housekeeping and the food and beverage team . The hotel is extremely well managed , with the staff being identifiable as the true asset; always smiling,very helpful with a 'can-do' attitude in delivering excellent and consistent customer service. The hotel is a relatively short and leisurely walk from the main attractions of the city centre. The facilities are well maintained. The gym is small but the cardio equipment is well-maintained and in good working order. There is also an very goo co-working space which I made good use of. The rooms are well equipped and cleanliness is excellent. Throughout my travels in Colombia and the South/Central American region I have stayed in some very good hotels but the GHL Abadia Plaza has to rate as being my best experience to date without question. Here it's about a team of people who truly live the values of their brand! My thanks to Paola Timana and the GHL Abadia Plaza team.

Everyone was a you becking call super nice 1/2 the staff spoke eglish rare

just Amazing!

We stayed at the Sonesta for one night. Our experience at check-in was probably one of the best we had ever had. Happy smiling faces, great service and the welocme drink. Then at breakfast the next day we were addressed by name (very rarely experienced) and asked regularly if we had everything we needed. I jokingly said I wished they had tamales but apparently they only have these on Sundays. So imagine my surprise and delight when the waiter returned to tell me that he had spoken with the chef and they were going to prepare a tamale for me if I could wait. I was so delighted and humbled by this marvellous attention to detail and the desire to please a guest. Would definitely stay at the Sonesta again.

Beautiful Hotel in the chic part of town. The top terrace has a great view of town! Staff is very kind and service minded! The bathroom is spacious, the rooms are very comfortable, buffet breakfast is absolutely delicious with little touches from Colombian food! This is my 2nd stay and I will definitely go back next time I am in town.