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Best Western Grand Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Grand Hotel

Exterior
Interior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Sienkiewicza 78, Kielce, Swietokrzyskie Voivodeship, 25-501
  • Sienkiewicza Street
    9 min walk
  • BWA Art Gallery
    10 min walk
  • Museum of Toys and Play
    12 min walk

Room options

Similar properties

Front of property

Hotel Dal Kielce

Free WiFi
Breakfast available
Parking available
Business services
4.4 out of 5, Excellent, (25)
The price is AU$107
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel Dal Kielce

About the area

Kielce

A stay at Best Western Grand Hotel places you in the heart of Kielce, within a 10-minute walk of Sienkiewicza Street and BWA Art Gallery. .This hotel is 1.2 mi (1.9 km) from Museum of the Kielce Village and 1.3 mi (2 km) from Kadzielnia Nature Reserve.

What's nearby

  • Sienkiewicza Street - 9 min walk - 0.8 km
  • Palace of the Krakow Bishops - 12 min walk - 1.1 km
  • Kielce City Stadium - 4 min drive - 2.4 km
  • Stadium Kielce - 4 min drive - 2.4 km
  • Kielce Trade Fairs - 6 min drive - 4.4 km

Getting around

  • Kielce Station - 2 min walk

Restaurants

  • ‪Ferment Neobistro - ‬2 min walk
  • ‪Irish Pub Shoemaker Kielce - ‬6 min walk
  • ‪Cukiernia Świat Słodyczy - ‬7 min walk
  • ‪Telepizza - ‬6 min walk
  • ‪Astana Kebab - ‬6 min walk

About this property

Best Western Grand Hotel

Pet-friendly hotel with 2 restaurants connected to the convention center in Kielce
Best Western Grand Hotel offers 122 accommodations with minibars and complimentary bottled water. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room, a fitness center, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 122 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.
Be sure to enjoy recreational amenities including a steam room and a fitness center. Additional amenities at this hotel include a hair salon, shopping on site, and wedding services.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kielce? This hotel has 11840 square feet (1100 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Best Western Grand Hotel has 2 restaurants on site.
24-hour room service is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (PLN 25.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: PLN 45 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Free bike hire
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (11840 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of PLN 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 45 per person
  • Airport shuttle fee: PLN 600 per person
  • Self parking fee: PLN 25.00 per day
  • Pet deposit: PLN 30.00 per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards and cash

Property is also known as

Best Western Grand Hotel Kielce
Best Western Grand Kielce
Best Western Grand Hotel Hotel
Best Western Grand Hotel Kielce
Best Western Grand Hotel Hotel Kielce

Best Western Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 97 reviews" "
Rating 8 - Good. 50 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very helpful and friendly staff.
Stayed 2 nights in Aug 2020

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in a classic hotel
Overall a nice hotel and clean. The rooms are a little small android dated but it is an old hotel.
Stayed 6 nights in Feb 2020

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Thomas

Disliked: Staff & service
This hotel places proceeds over safety
Was attacked in the middle of the night during a booking with Expedia. Requested a refund since I had to leave the city for safety reasons. The hotel refused to refund the additional nights I paid for but could not use due to safety concern.
Stayed 2 nights in May 2019

6/10 Okay

Marta

Disliked: Cleanliness, property conditions & facilities
Needs refurbishment
Hotel rooms are tired, carpets are old and stained, same with curtains, it also smelled of dust and mould, bathroom was much better, clean and moddern, towels were cheapest possible, thin and scratchy, aminities were not refilled, so what you get at night 1 that is it. Not a 4 star hotel.
Stayed 4 nights in May 2019

8/10 Good

Slake Derreck

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing hotel with real potential
Hotel is in a prime location however it's in need to some renovation.
Stayed 4 nights in Nov 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Good
Stayed 1 night in Oct 2018

10/10 Excellent

Andy, Perth Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel great value for money. Quick check in
Stayed 10 nights in Sep 2018

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, room comfort
Good location; good value; needs updating.
The hotel is very conveniently located, across the street from the train station, around the corner from a major shopping street and close to the town center. The rooms are very outdated, but roomy and comfortable. The bathrooms seem to be recently renovated. It is a huge hotel and there were not many guests when I stayted in August. The first room I was assigned was down several long hallways that are automatically lit only about 20 feet at a time. It was rather frightening making the trip on my own. But, the desk clerk accommodated me and changed my room for one very close to the elevator. Breakfast was very good, in a very pleasant dining room. I had two dinners there that were excellent. I was told that the chef was local, but I thought he/she must have been trained abroad. Wi-fi dropped at times.
Stayed 5 nights in Jul 2018

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Hotel a tad outdated but rooms have a modern feel.

10/10 Excellent

Mr.Altay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for Money
I have enjoyed the comfort that was extended to us,I liked very much the cleanless of the room ,I also liked its iocation and in particular I liked the prices (difficult to beat ) Breakfast was very generous and smoked salmon was delicious.
Stayed 3 nights in Jan 2018

8/10 Good

Merja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kielce hidden gem
Hotel was excellent, everything was perfect, room, breakfast, staff. Cute little town, nice cafes very laid back but efficient, excellent food wherever we went. You need a reason to come here
Stayed 1 night in Jun 2017

8/10 Good

Eitan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2017

8/10 Good

josh, england

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not sure why it's a 4*
We paid for an king size bed and all we got was two single beds pushed together ! It's a 4* hotel but no idea why as its so outdated. Went to use the steam room and was shut and the manager said you have to ask to use it then to wait 30 mins for it to be ready to use ! Overall it's probably the best hotel in the area but there is not much to eat around apart from kebabs, pizza and mc Donald's :)

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Lovely hotel , clean , very nice and helpful staff . Stay away from the restaurant ! Awful experience on the last day of business trip

8/10 Good

Neal

Liked: Cleanliness, staff & service
Good experience
Friendly staff Convenient location Spacious room for Poland

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Zizi, NYC

Liked: Cleanliness, property conditions & facilities, room comfort
A visit to Kielce, Poland
This was my first visit to Kielce, the city in which my mother was born over 100 years ago. I was surprised to find a fairly modern, up-to-date city, though disappointed that so few people were able to speak English, other than those in the hotel. There is not a great deal for tourists to see or do here, but I was fortunate to be in the company of people who were born and have lived there so that was very helpful and we found nice places in which to eat, and explore (the main street with lots of shops was next to the hotel). My visit to the archives was fruitful and I would have liked to have more time to visit the cemetary where I believe my grandparents were buried, but just ran out of time. Hopefully I will have an opportunity to return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Milashmila, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, convenient, friendly
We stayed in a double room which turned out to be very small. The hotel staff offered us a different room within 10 minutes of check in. Hotel is very conveniently located in close proximity to train and bus stations and to the main city street. It is great for sightseeing, not meant for relaxing on the hotel grounds

10/10 Excellent

Robert, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, well located near train station
Comfortable room, helpful staff, super location. Across the street from the train station and bus terminal. Right at the start of the main shopping and restaurant pedestrian way.

10/10 Excellent

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Ryszard

Stayed 4 nights in Sep 2020

6/10 Okay

Lucjan

Liked: Room comfort
Stayed 1 night in Sep 2020